Top Features To Consider When Choosing an HR Recruitment Agency

Top Features To Consider When Choosing an HR Recruitment Agency

Introduction

Business owners rely on their human resources (HR) staff for people-centered tasks, including hiring, training, and retaining employees. If you’re running your company, you could agree that your HR team has one of the most sizable workloads in your organization because of these responsibilities.

While you might have started doing all HR tasks internally, there usually comes a point when you need to scale or shift priorities, resulting in more responsibilities for your HR team. If you have limited resources, insisting on doing everything in-house may cause your staff to juggle too many tasks, which can be unsustainable for them and your business.

Fortunately, you can avoid swamping your HR staff with work by outsourcing some of the processes to professionals. Specifically, you can rely on recruitment agencies to help you with hiring tasks.

That said, you need to ensure that the HR recruitment agency you choose has the qualities to help you hire the best talents who will contribute to your business success here in the Philippines. To find out what these qualities are, read this guide by Q2 HR Solutions.

How Recruiting Works in HR

HR teams perform people-related tasks, one of them being recruitment. How exactly this department finds individuals to fill your company’s vacancies can be broken down into three main phases:

Identify Company Needs 

Your HR staff will first review your company’s existing employees or discuss people requirements with management to identify gaps. They might discover issues such as skill mismatches, missing point persons, or convoluted processes. Based on these findings, the HR may recommend streamlining your organization’s structure or hiring new employees.

Hiring needs usually arise when scaling your business or updating your company goals, as these decisions prompt new responsibilities and, hence, new positions. Recruitment as a solution can also come up when a crucial member leaves the organization.

Create a Recruitment Plan

After identifying gaps, the HR team will identify specific hiring goals. If one of the goals is to fill a vacant position, your staff will create a detailed job description for the role and forward this document to management for approval.

Additionally, the team will form a recruitment plan. This step will include setting a hiring timeline, identifying places to advertise the new position, and choosing tools for candidate screening and interview scheduling. Some business owners may enlist HR consulting companies to help the in-house staff solidify their strategy.

Seek Help From Experts

While your HR department can create the perfect recruitment plan, implementing it is a whole new challenge. Advertising the role, sifting through thousands of resumes, and interviewing candidates can be time-consuming and may affect your HR team’s performance and efficiency.

To keep the process running smoothly without sacrificing crucial HR tasks, you can outsource human resources companies. These agencies will act as your recruiting arm, efficiently finding top-notch talents and freeing up your HR team’s workload.

What To Look For in HR Recruitment Agencies in the Philippines

When looking for a recruitment agency to work with, it helps to critically examine your company’s recruitment process. This allows you to determine what specific areas you’d need help with. Then, look for an agency whose services align with solving your problems.

Additionally, look for these qualities to ensure that you’re outsourcing the cream of the crop:

Customized Solutions

The best HR recruitment agencies in the Philippines deeply understand your company’s needs and adjust their strategies accordingly. For perspective, suppose you’re a manufacturing company scaling in need of a manager for a new department. In this situation, hire an agency that specializes in the manufacturing sector, as their knowledge makes them the best equipped to vet people for the role.

They will also consider your company culture and practices to ensure the candidates they find will acclimate well. Depending on your business profile and goals, the recruitment agency might recommend you hire temporary staff for one-time projects or a new full-time manager for expansion programs.

Years of Experience

Generally, the more experienced the hiring agency is in the industry, the more reliable it is. After all, these client-centric companies have more exposure to various recruitment needs while braving market fluctuations for years. A 20+-year-old service provider that has stayed afloat is logically preferable to a struggling five-year-old agency.

That said, not all established agencies are suitable for your company. You should look into their industry experience to ensure they know what types of people to find. For instance, if your company needs a CEO, you should choose a recruitment company with experts in headhunting (or recruiters who are executives themselves).

Excellent Customer Service

The mark of an excellent hiring agency is the way it responds to client queries. Top-performing recruiters prioritize customer concerns through fast and easy communication systems, enabling them to be accessible and reachable without hassle.

The agency should also be clear and transparent when you ask for service fees and inclusions. You can test these qualities when you initially consult them; if the hiring company uses vague, general terms, you might want to look elsewhere.

Strong Network of Candidates

One crucial reason to hire a recruitment agency is to find top-notch candidates for your company’s open positions. As such, you should choose a hiring company with a deep talent pool that vets job applicants based on rigid, industry-standard criteria.

Moreover, choose one that has a comprehensive understanding of your industry. For example, if you’re running a business in the healthcare sector, you should work with recruiters who focus on hiring healthcare professionals. Every profession has unique standards, and choosing an agency that understands the nuances of its job market can lead you to high-quality employees.

Positive Client Testimonials

Remember to check client reviews when choosing a recruitment agency. You can usually find one on the company’s website, but to acquire a balanced perspective, look at the company’s Google Reviews or check business directories such as Clutch.

You can also extend your research offline. Communicate with businesses that have worked with the hiring agency and ask them for feedback. This is most applicable if you have an existing relationship with the company you’re asking.

Conclusion

Your company’s HR department is a crucial part of your organization, which also means they handle many tasks. One of their responsibilities is to hire the right people for your vacancies, which, while doable, can become inefficient if your team is small.

To lighten your HR team’s workload, you can outsource their tasks to professional service companies. For your hiring needs, you can enlist the support of recruitment agencies such as Q2 HR Solutions, which offers a full range of HR assistance services from consulting to onboarding candidates for small and large businesses.

Contact us today to learn more about how our services can help you with your recruitment needs.