Job Overview

We are looking for a detail-oriented Admin Executive to support marketing and finance operations, with a strong focus on Marketing Development Funds (MDF) and marketing expense management. This role plays a key part in ensuring accurate tracking, timely submission, and proper documentation of marketing-related expenses while coordinating closely with internal teams and external suppliers.

Key Responsibilities

MDF & Marketing Expense Management

• Coordinate and monitor all MDF and marketing-related expenses to ensure timely submission and approval

• Prepare and submit marketing expense claims in compliance with internal finance policies

• Maintain accurate records of approved budgets, expense utilization, and pending claims

• Follow up with finance teams on claim status and assist in resolving discrepancies

Data Entry & Documentation

• Ensure accurate data entry for supplier invoices, purchase orders, and expense requests

• Maintain organized digital and/or physical filing systems to support audit requirements

• Reconcile supplier invoices against approved expense requests and supporting documents

Supplier & Internal Coordination

• Liaise with suppliers to collect invoices and required documentation

• Coordinate closely with Marketing, Finance, and GTM teams to align on expense timelines and approvals

• Provide support for the supplier onboarding and information updates when needed

Qualifications & Requirements

• Education: Diploma or Bachelor's degree in Business Administration, Accounting, Finance, or a related field

• Experience: 2–4 years of experience in administrative, finance, or operations support (marketing-related exposure is an advantage)

• Skills & Competencies:

  • Strong attention to detail and accuracy

  • Excellent organizational and time management skills

  • Proficiency in Microsoft Excel; familiarity with expense or finance management systems is a plus

  • Good communication and interpersonal skills

  • High level of integrity when handling confidential financial information

Why Join Us?

• Competitive salary within the PHP 20K–30K range

• Exposure to cross-functional teams and marketing operations

• Opportunity to strengthen finance, documentation, and stakeholder coordination skills

Job Summary:

The AI / Machine Learning Analyst is responsible for analyzing complex datasets, developing AI-driven insights, and supporting the design and implementation of machine learning models that enhance business decision-making. This role bridges data science and technical implementation, ideal for someone who enjoys turning data into meaningful, actionable intelligence. A strong background in ERP systems is a plus, as many insights will come from ERP data.

Duties and Responsibilities:

• Analyze large datasets from ERP systems and other sources to identify trends, patterns, and opportunities for AI-driven optimization.
• Develop, test, and validate machine learning models in collaboration with business intelligence analysts.
• Evaluate AI systems and algorithms, providing recommendations for improvements in accuracy, performance, and usability.
• Translate technical findings into clear insights for business stakeholders, including reports, dashboards, and presentations.
• Support AI project lifecycles, including data collection, preprocessing, feature engineering, and model monitoring.
• Research emerging AI technologies and assess their potential impact on business processes and products.
• Ensure ethical, secure, and compliant use of AI, following internal policies and relevant regulations.
• Collaborate cross-functionally with product, engineering, operations, and leadership teams to identify new opportunities for AI adoption.

Qualifications:

• Bachelors degree in a quantitative field (e.g., Computer Science, Data Science, Statistics) or equivalent portfolio experience.
• Experience with cloud platforms (Azure or AWS).
• Knowledge of natural language processing (NLP), computer vision, or generative AI techniques.
• Background in statistical modeling or predictive analytics.
• 2+ years of experience working with data analytics, machine learning, or AI technologies (or relevant academic/portfolio work).
• Familiarity with machine learning frameworks.
• Experience working with ERP systems and analyzing ERP data.
• Ability to interpret and communicate complex technical concepts to non-technical audiences.
• Experience with Microsoft Fabric is a plus.

Preferred Qualifications:

Hands-on experience with ERP data modeling, reporting, or predictive analytics.

Key Competencies:

• Analytical and critical thinking
• Strong problem-solving abilities
• Curiosity and continuous learning mindset
• Attention to detail and data accuracy
• Collaboration and communication skills
• Ability to work on multiple projects and meet deadlines

About the Role

We are looking for a detail-oriented Accounting Analyst (General Ledger) to manage end-to-end accounting processes across a cluster of subsidiaries. This role plays a key part in month-end close, financial reporting, and account reconciliation—ensuring accuracy, compliance, and timely delivery in a fast-paced shared services environment.

Key Responsibilities

Month-End & Year-End Close

• Manage full month-end and year-end close processes for assigned entities within a 3-day close timeline
• Prepare and review journal entries, ensuring accuracy, completeness, and policy compliance
• Post journals in SAP, including entries from local and SSC teams
• Execute SAP closing activities such as allocations, reconciliations, and sub-ledger reviews
• Validate BPC vs SAP balances (including COPA and PxPxC) and resolve any variances
• Prepare and analyze financial statements (P&L and Balance Sheet), explaining key movements
• Collaborate with local teams to review financial results and ensure alignment
• Prepare year-end schedules and ensure accurate roll-forward of balances

Fixed Asset Management

• Handle fixed asset processes including capitalization, transfers, and retirements
• Ensure all transactions comply with fixed asset policies and guidelines

Account Reconciliation

• Perform detailed account reconciliations and ensure all balances are properly substantiated
• Support clearing of aged balances in coordination with local teams
• Conduct bank reconciliations and ensure timely resolution of reconciling items

Audit & Compliance

• Ensure adherence to accounting policies, internal controls, and SOAR requirements
• Perform SOAR testing and recommend corrective actions
• Support internal and external audits by preparing required schedules and reports

Process Improvement

• Identify process gaps and recommend improvements using Lean methodologies
• Lead or support cross-functional initiatives to drive efficiency and standardization
• Act as a Subject Matter Expert (SME) in General Ledger processes

Qualifications

• Bachelor's degree in Accountancy 
• CPA is required for fresh graduates; CPA is preferred for experienced candidates
• At least 1–2 years of experience in General Ledger or similar accounting roles
• Strong analytical and problem-solving skills
• Intermediate proficiency in MS Excel
• Excellent communication skills with strong English proficiency
• High attention to detail and accuracy
• Self-driven with the ability to work independently
• Project management skills and ability to manage multiple priorities

Preferred Skills

• Experience with SAP or other ERP systems
• Ability to work efficiently in a fast-paced and evolving environment
• Experience working with cross-cultural or global teams
• Exposure to internal controls and audit processes

Work Setup & Schedule

• Full-time, direct employment
• Onsite work setup; 1-day work-from-home option after 3 months
• Work schedule: Monday to Friday (8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM)
• Overtime may be required during critical periods

Why Join Us

• Competitive compensation package (up to 14th-month pay, profit sharing, retirement plan)
• Comprehensive healthcare benefits and on-site gym access
• Paid leaves available upon hire
• Personalized career development and growth opportunities
• Collaborative, inclusive, and supportive work environment
• Autonomy to take ownership and make a real impact

The Assistant Service Delivery & Client Manager ensures exceptional service delivery to B2B clients while maintaining mature and strategic client relationships. This role oversees the operational execution of client commitments, monitors performance against SLAs, and ensures that teams deliver efficiently, accurately, and consistently.

The ideal candidate combines strong B2B client management and operational leadership skills with a passion for process excellence. Experience in HR services, background screening, or BPO operations is an advantage.

Job Scope: 

Client Relationship Management

• Serve as the primary point of contact for assigned B2B clients, managing expectations and ensuring consistent satisfaction.
• Build and sustain trusted relationships with key client stakeholders through proactive communication and solution-driven engagement.
• Anticipate client needs, escalate issues promptly, and provide data-driven recommendations to enhance client experience.
• Deliver strategic insights and periodic updates on service performance, SLAs, and operational metrics.

Service Delivery & Operations Oversight

• Ensure operations deliver on all client commitments, SLAs, and KPIs across background verification and assessment services.
• Oversee day-to-day service delivery, identify potential risks or process gaps, and implement timely corrective measures.
• Collaborate with internal teams (Operations, Quality, Billing, and IT) to optimize workflows and standardize delivery processes.
• Lead resource planning and capacity management to ensure the team can meet client requirements effectively.

Team Leadership & Development

• Lead, coach, and motivate service delivery teams to achieve excellence in performance and accountability.
• Foster a culture of client-centricity, quality, and continuous improvement.
• Conduct regular alignment and feedback sessions to strengthen skills and reinforce SOP compliance.

Reporting, Quality & Continuous Improvement

• Track, analyze, and report on operational performance, SLA adherence, and client satisfaction metrics.
• Identify opportunities for process automation, efficiency gains, and quality enhancement (e.g., Sherlock v2 initiatives).
• Collaborate with senior leadership to align operational strategies with overall business goals and client expectations.

Qualifications:

Education

• Bachelors degree in Business Management, Operations, or related field.
• Post-graduate certification in Service Management, Operations, or Client Relations is a plus.

Experience

• Minimum of 3-5 years of experience in B2B client management, service delivery, or operational leadership.
• Proven ability to manage client relationships with professionalism, tact, and strategic insight.
• Strong understanding of service operations, SLA governance, and process improvement.
• Familiarity with HR services, background verification, or BPO environments is an advantage.
• Hands-on experience with CRM systems, reporting tools, and workflow management platforms.

Skills & Competencies

• Strong client relationship management and stakeholder engagement.
• Excellent leadership, mentoring, and performance management capabilities.
  
• Demonstrated ability in process optimization, SLA monitoring, and data-driven reporting.
  
• Strong analytical, problem-solving, and decision-making skills.
  
• Ability to balance client satisfaction, operational delivery, and team performance.

About the Role

We are looking for an Associate Digital Media Manager to lead the Media team in developing strategy, media planning and buying, campaign implementation, and optimization. This role is responsible for helping drive campaign performance and profitability through effective service pricing, efficient delivery of media services, and strong collaboration with internal teams, clients, and external partners.

The ideal candidate stays up to date with the latest industry trends, technologies, and best practices, and is able to identify new opportunities and strategies that improve overall media performance and support business growth.

Key Responsibilities

Process & Profitability Management

• Drive the process of crafting digital media plans and strategies while directing the daily workflow of all paid campaigns.
• Analyze and improve departmental processes to increase team efficiency.
• Partner with key business unit leads to support better integration across agency units.
• Acquire or grow existing client business and/or develop and introduce new products or services to the current media offering.

Media Planning and Strategy

• Lead pitch processes and requirements for the Media department.
• Provide oversight and direction on strategy across all accounts and campaigns handled.
• Guide the translation of campaign briefs and objectives into achievable and relevant media plans and strategies.
• Ensure campaigns perform against business goals and financial targets, including cost reduction, sales, and new business acquisition.
• Confidently present media strategies and measurement plans to clients and internal stakeholders.

Data Analysis & Reporting

• Collaborate with the Ad Operations team in crafting actionable insights for reports, enabling timely optimizations and improved campaign performance.
• Provide insights and recommendations on campaign performance to identify effectiveness and opportunities for future optimization.
• Present data, insights, and optimization strategies to clients and internal stakeholders when required.

Project Management & Relationship Building

• Partner with key business unit leads to strengthen integration across agency teams.
• Develop relationships and lead collaborations with external partners and publishers.
• Work closely with internal teams, clients, and other stakeholders to ensure smooth campaign execution and delivery.
• Maintain open communication channels, address client concerns, and provide strategic guidance throughout the campaign lifecycle.
• Reinforce team accountability in properly documenting cost estimates and client contracts.

Ad Technology Management

• Regularly contribute to media best practices, new executions, and campaign processes.
• Stay updated on industry trends, emerging technologies, and new media opportunities.
• Continuously learn and evaluate innovative media approaches to enhance campaign strategies and differentiate clients from competitors.

Leadership

• Recruit, train, motivate, and develop team members to ensure strong performance.
• Develop and implement strategies that align with company goals and objectives.
• Set clear performance standards, monitor progress, and provide regular feedback to support employee growth and improvement.
• Communicate effectively with team members, colleagues, and stakeholders to ensure alignment toward shared goals.
• Foster a culture of innovation and encourage team members to contribute new ideas and solutions.

Qualifications

• Bachelor's degree in Communications, Advertising, Marketing, Business, Statistics, Economics, or any related field is preferred but not required.
• At least 4 years of experience as a lead in media planning and buying.
• Experience working with paid media tools such as Google Ads, Meta Business Tools, TikTok Ads, and similar platforms.
• Previous leadership or management experience is required.
• Strong solutions-oriented mindset with the ability to collaborate with cross-functional teams.
• Eager to learn, adaptable, and has a strong interest in the advertising and media industry.
• Eloquent and fluent in English, both written and spoken.

Key Skills and Competencies

• Strong expertise in paid media platforms such as Google Ads, Meta Business Tools, and TikTok Ads.
• Strong analytical skills with a data-driven approach to problem-solving.
• Familiarity with key analytics and tracking tools such as Google Analytics and Google Tag Manager.
• Excellent client management, project management, and presentation skills.
• Proven success in managing large clients and/or big-budget campaigns.
• Strong communication and stakeholder management skills.
• Ability to interpret data and translate it into actionable insights and strategies.
• Experience in budget management, forecasting, and ROI optimization.
• Strong understanding of digital marketing funnels, customer journeys, and attribution models.
• Ability to adapt to evolving business needs and identify new opportunities for growth.

Key Collaborations

This role will work closely with the Media team, Client Success team, Finance team, management stakeholders, assigned client partners, vendors, and suppliers.

Job Summary:

The Associate Helpdesk Analyst serves as a central point of contact for IT support, ensuring business continuity by resolving incidents and service requests in a timely manner. The role involves safeguarding IT security, maintaining SLA compliance, and delivering excellent customer service to users globally.

Key Responsibilities:

• Respond to calls, emails, and personal requests professionally.
• Troubleshoot and resolve issues within the GSS IT Helpdesk scope.
• Escalate out-of-scope issues to appropriate resolver groups.
• Identify and escalate critical system/network issues to senior support.
• Stay updated with support scope and responsibilities.
• Follow and execute processes based on work instructions and documentation.
• Report outdated documentation to senior staff.
• Participate in system testing, UAT, and implementation activities.
• Ensure compliance with SLAs and SOPs.

Key Performance Indicators:

• Timely resolution of tickets with all underlying issues addressed.
• Meet or exceed attendance and reliability targets.
• Achieve customer satisfaction survey targets.
• Maintain complete and concise documentation.

Qualifications:

• Bachelors/College Degree in a related field (preferred but not required).
• Strong communication skills (phone and email).
• Customer service-oriented with prior helpdesk experience.
• Excellent ticket and time management skills.
• Detail-oriented with strong problem-solving abilities.
• Proficient in Active Directory, MS Outlook, and Office 365.
• Able to troubleshoot general applications (Office suite, OS, VPN, IE).
• Capable of working independently.
• Familiarity with SLAs and KPIs.
• Goal-oriented, self-motivated, and a team player.
• Willing to work on a 24x7 shifting schedule including weekends and holidays.

About the Role

Work Setup: Onsite, with one work-from-home day per week upon regularization
Employment Type: Full-time and permanent
Schedule: Monday to Friday, 8:00 AM–5:00 PM or 9:00 AM–6:00 PM

We are looking for an experienced Associate Manager, Accounting – Record-to-Report to manage and supervise Accounting Analysts supporting multiple accounting clusters.

In this role, you will oversee day-to-day R2R operations, monitor workloads and service-level agreements, strengthen accounting controls, and lead process improvement initiatives. You will also be responsible for managing the performance and development of your direct reports.

This opportunity is ideal for a CPA with strong Record-to-Report experience, proven leadership capabilities, and experience working in a fast-paced accounting or shared services environment.

Key Responsibilities

• Work with the Finance Manager to establish and lead day-to-day operational strategies through rigorous monitoring of daily workloads and service-level agreements.
• Ensure that all processes and controls are adequately documented, updated, and communicated to all team members.
• Ensure the effective implementation of controls within the Record-to-Report operating environment and full compliance with financial policies and GAAP.
• Lead and guide the team in identifying and implementing continuous improvements across the R2R process and related processes to improve efficiency and effectiveness.
• Manage the performance and development of direct reports.
• Oversee month-end and year-end closing processes.
• Support financial reporting activities.

Qualifications and Experience

• Bachelor's degree in Accountancy.
• A valid Certified Public Accountant license is required.
• At least three to five years of experience in Record-to-Report or the same accounting function is required.
• At least one to two years of supervisory experience is required.
• Must have experience managing at least two to three direct reports.
• Shared services or global business center experience is an advantage.
• Strong change management and continuous process improvement capabilities.
• Strong stakeholder management skills.
• Strong communication and interpersonal skills.
• SAP experience is an advantage.
• Knowledge of US GAAP is an advantage.

What You Can Look Forward To

• Competitive compensation package
• Up to 14th-month pay
• Profit-sharing opportunities
• Pension plan
• Health care benefits
• Paid leaves upon hire
• Access to an onsite gym
• Family-oriented employee programs
• Personalized career development plan
• Opportunities for independence and autonomy
• A supportive, inclusive, and collaborative work environment

Job Summary

The Associate Manager – Tier 2 Payroll leads the Regional HR Service Center payroll operations across APAC. This role is responsible for managing a team of Senior Associates and Associates, ensuring accurate, timely, and compliant payroll delivery across supported countries.

The position drives operational excellence through process standardization, risk management, vendor oversight, and continuous improvement initiatives within a Shared Services / GBS environment.

Key Responsibilities

Payroll Operations Leadership

• Lead day-to-day Tier 2 payroll operations across APAC countries

• Ensure accurate, compliant, and timely payroll processing

• Oversee payroll controls, testing, documentation, and regulatory compliance

• Manage vendor relationships to ensure effective regional payroll delivery

Process Improvement & Governance

• Define and standardize payroll operating procedures

• Identify and lead continuous improvement initiatives

• Drive optimization and process transformation projects aligned with Lean Six Sigma principles

• Monitor operational risks and implement mitigation strategies

Stakeholder & Service Management

• Build strong partnerships with internal stakeholders across the region

• Proactively resolve payroll-related issues and customer concerns

• Ensure adherence to administrative policies and local payroll regulations

People Leadership

• Manage, coach, and develop a team of payroll professionals

• Identify performance gaps and implement development plans

• Foster a high-performance, service-oriented culture

Qualifications 

• Bachelor's Degree holder (Business, HR, Finance, or related field)

• At least 10 years of progressive payroll operations experience

• Strong APAC multi-country payroll background

• Minimum 5 years of people management experience

• Experience ina  captive Shared Services Center (SSC) or Global Business Services (GBS) environment

• Background in process improvement initiatives with Lean Six Sigma mindset

• Strong communication and stakeholder management skills

Required Skills & Competencies

• Strong knowledge of payroll operations, controls, financial compliance, and regulations

• Experience leading payroll transformation, optimization, and standardization initiatives

• Strong leadership, planning, and decision-making capabilities

• Ability to operate in a fast-paced, deadline-driven regional environment

• HRIS experience required; Workday is a plus

• Proficient in Microsoft Office

• High level of integrity and ability to handle confidential information

• Strong customer service orientation and collaborative approach

Role Overview

The Associate Manager, Sales Account Management, is responsible for driving sales growth, distribution excellence, and profitability across assigned distributors and territories in Mindanao.

This role leads the execution of commercial strategies, ensures strong distributor partnerships, and delivers business objectives through effective planning, analysis, and field execution within an FMCG environment.

The position requires strong commercial acumen, distributor management expertise, and the ability to translate market insights into actionable trade programs.

Key Responsibilities

1. Sales & Business Performance Management

• Drive achievement of sales targets, including volume, revenue, account contribution, distribution, merchandising, and accounts receivable.

• Lead, coordinate, and monitor distributor sales teams to improve productivity and maximize profitable growth.

• Ensure timely collection and management of accounts receivable.

• Identify short- and medium-term growth opportunities within the assigned territory.

2. Route-to-Market (RTM) & Channel Optimization

• Analyze existing Route-to-Market (RTM) structures and recommend cost-efficient improvements across channels.

• Support the design and implementation of RTM strategies to strengthen distribution coverage and market penetration.

3. Data Analytics & Trade Execution

• Generate actionable insights from internal and external data sources (e.g., DIAL, SISO, Nielsen, POS sales, inventory data, market trends).

• Translate insights into trade-level programs that drive sell-out performance and retail execution.

• Monitor distributor inventory levels to maintain optimal finished goods availability.

• Track sell-out performance and proactively manage stock risks.

4. Trade Investment & Key Account Planning

• Ensure optimal utilization of allocated trade spending through structured key account planning.

• Monitor deal tracking and evaluate the ROI of trade programs.

• Recommend improvements based on performance analysis.

5. Reporting & Performance Review

• Regularly analyze sales reports and business metrics to identify performance gaps and high-impact opportunities.

• Prioritize corrective actions and implement short- and long-term solutions.

• Align with Sales Operations and Marketing teams to execute growth programs effectively.

6. Distributor Relationship Management

• Develop and maintain strong strategic partnerships with assigned distributors.

• Act as a key liaison to ensure alignment on business objectives, execution standards, and compliance.

Qualifications & Competencies

• Bachelor's Degree in Business Administration, Commerce, Marketing, or related field.

• Minimum of 5 years of relevant experience in the FMCG industry, particularly in distributor or key account management.

• Strong background in selling, trade execution, and distributor management.

• Proven track record in achieving sales targets and driving territory growth.

• Strong analytical and data interpretation skills.

• Excellent presentation and communication skills.

• Proficient in English and Filipino.

• Must know how to drive and possess a valid professional or non-professional driver's license.

• Willing to do extensive fieldwork and travel within the Philippines.

• Preferably based in or near Davao.

About the Role

We are looking for a strategic and commercially driven Associate Marketing Manager who will lead marketing initiatives that strengthen brand leadership, increase customer engagement, support product adoption, and contribute to revenue and market-share growth.

The role will translate customer and market insights into effective marketing strategies while overseeing campaigns, budgets, partnerships, and cross-functional coordination.

Key Responsibilities

• Develop and lead integrated marketing plans across digital, print, retail, institutional, traditional, and on-ground channels.
• Oversee brand messaging, positioning, and campaign execution to maintain a consistent and recognizable brand identity.
• Analyze customer insights, market trends, competitor activities, sales data, and customer feedback to identify growth opportunities.
• Recommend improvements to product positioning, promotional strategies, pricing, and marketing activities based on market findings.
• Guide creative teams, agencies, and vendors in developing campaign materials, visual assets, events, and customer activations.
• Partner with sales and business leaders to align marketing plans with revenue, market-share, profitability, and customer acquisition goals.
• Lead customer profiling and segmentation initiatives to improve campaign targeting, customer retention, and lifetime value.
• Establish campaign objectives and monitor key metrics such as conversion rates, return on investment, customer acquisition cost, engagement, and lead generation.
• Prepare performance dashboards, commercial insights, and recommended action plans for business and marketing leaders.
• Manage the assigned marketing budget, promotional spending, resource allocation, vendor payments, and cost-to-sales performance.
• Identify strategic partnerships, co-branding opportunities, and marketing technologies that can support business growth.
• Coordinate with internal teams and external partners to ensure campaigns are delivered on time, within budget, and according to business priorities.
• Perform other strategic and leadership responsibilities that may be assigned based on business needs.

Qualifications and Experience

• Bachelor's degree in Marketing, Business Administration, Mass Communication, Development Communication, or a related field.
• At least five years of relevant marketing experience.
• At least one year of supervisory, team leadership, or project leadership experience.
• Experience in integrated marketing, brand management, campaign strategy, product marketing, customer engagement, or market research.
• Experience managing marketing budgets, vendors, agencies, campaign performance, and cross-functional stakeholders.
• Strong understanding of digital marketing, customer segmentation, marketing analytics, and commercial performance metrics.
• Willing and able to perform fieldwork when required.

Skills and Competencies

• Marketing strategy and brand management
• Integrated campaign and project management
• Market research and commercial analysis
• Budget and performance management
• Leadership and stakeholder management
• Strategic communication and decision-making

Why Join Us?

Take ownership of high-impact marketing strategies that influence brand growth, customer acquisition, and overall business performance.