The Primary technology support and will be responsible for designing, deploying, and managing Cloud infrastructure. Will oversee the health and performance of existing infrastructure and plan for the deployment of new solutions and services required by the organization

Job Responsibilities:

• Assist in owning the overall network services portfolio (WAN, LAN, WLAN, etc.) to ensure maximum uptime for the Business, including the governing principals for network (data and voice) design and deployment
• Assist in Management of all projects requiring network resources and delivering per planned and agreed to dates including the analysis of technical needs, requirements, and state of the networks infrastructure design, integration, and operations
• Function as technical delivery oversight with strong consultative skills on multiple client engagements
• Operational support of technologies provided by Infrastructure including, but not limited to, resolution of incidents and fulfilment of service requests.
• Manage one or more technologies to ensure they are maintained, documented, monitored, and licensed.
• Contribute to the delivery of engineering projects. This may include gathering requirements, evaluating options, documenting a design, coordination, implementation, and knowledge transfer.
• Provide expert advice to stakeholders on the capabilities of technologies provided by Infrastructure.
• Actively support the development of others through coaching, knowledge transfer, and by acting as an escalation point.
• Deployment of solutions across various cloud platforms.
• Troubleshooting and resolving issues related to network, server, storage, security, and performance.
• Strong knowledge of Microsoft technologies including Amazon, Windows Server, Azure, Office 365, and Active Directory.
• Automating and optimizing processes and workflows using PowerShell or other scripting languages.
• Partner with scrum teams to deliver software releases
• Maintain complete and comprehensive documentation
• Manage logging, monitoring and alerting systems
• Support incidents as they occur and work with teams on preventing future incidents
• Work closely with engineers across all teams in different parts of the world.

Qualifications:

• Strong knowledge and experienced in managing and supporting Linux and Windows Servers
• Knowledgeable on Windows Server deployment, configuration, and administration.
• Shell scripting experience on Bash, PowerShell, and command line.
• Virtualization, Cloud Asset Management: VDI, VMware Technology (vSphere and Horizon), Azure/AWS
• Experience working with agile teams
• IT security; Data encryption at-rest/in-transit, patching, least-privilege
• Networking; VPNs, Transit Gateways, routing, DNS, firewalls
• GitOps and ITIL
• Transit Gateway, Gateway Load Balancer, VPN, Application/Network Load Balancer
• Microsoft Active Directory (Domain and forest architecture), Group Policies Objects (GPO) and Core infrastructure services including (but not limited to) DHCP, DNS, File & Print Services.
• Familiar with ITIL (Information Technology Infrastructure Library) and Agile principles.
• Training the engineers on new systems, protocols, and best practices.
• Keeping abreast of the latest advancements in technology, protocols, and best practices.
• Office 365 Administration, In-tune, Defender

Education:

• Bachelor's Degree in Information Technology or equivalent
• 4+ years Professional Experience

• Design and Implement Cloud Infrastructure Architect scalable, secure, and cost-efficient cloud solutions based on business needs, ensuring alignment with best practices.
• Manage Cloud Resources Deploy, configure, and monitor cloud services (e.g., compute, storage, networking) across platforms like AWS, Azure, or GCP.
• Ensure Security and Compliance Implement access controls, encryption, and auditing tools to maintain system integrity and adhere to regulatory standards.
• Optimize System Performance Monitor usage metrics, identify inefficiencies, and apply tuning or automation strategies to enhance performance and reduce costs.
• Support DevOps and CI/CD Collaborate with development teams to streamline deployment pipelines, automate infrastructure provisioning, and maintain system reliability.

Q2 HR Solutions is a premier provider of customized human resources services, dedicated to helping businesses grow through strategic talent solutions. We pride ourselves on delivering exceptional service and fostering a dynamic, supportive work environment.

Role Overview

We are seeking a detail-oriented and proactive Credit and Collection Assistant to support our finance operations. This role involves managing payment processing, maintaining accurate records, and ensuring timely collections while delivering excellent client service.

Key Responsibilities

• Process payments, issue invoices, and follow up on outstanding balances
• Maintain accurate and up-to-date records of all transactions
• Communicate with clients regarding account status and resolve discrepancies
• Collaborate with the credit and collection team to ensure smooth operations
• Prepare reports and analyze collection data
• Stay informed on best practices and industry regulations
• Perform other related duties as assigned

Qualifications

• Bachelors degree in Accounting or Finance preferred
• 1-2 years of experience in credit and collections or a related field
• Strong numerical and analytical skills
• Excellent communication and customer service abilities
• Proficiency in Microsoft Office and accounting software
• Ability to work independently and collaboratively
• Strong organizational and time management skills

Qualifications:

• College Graduates: Minimum of 6 months of any work experience

• High School Graduates: Minimum of 6 months of experience in a Customer Service Representative (CSR) role

Job Details:

• Work Location: On-site in San Juan City

• Employment Type: Full-time

• Schedule: Monday to Friday, 8:00 AM 5:00 PM

• Compensation: Earn up to 27,000 per month

Job Summary

We're hiring Customer Service Representatives to join our growing team supporting multiple accounts. In this role, you will provide exceptional service by assisting customers with inquiries, resolving product or service issues, and ensuring a seamless customer experience.

Key Responsibilities:

• Handle customer inquiries and concerns with professionalism and empathy

• Resolve product or service-related issues through effective communication

• Document customer interactions for quality assurance and reporting purposes

• Update and maintain accurate customer information in the system

• Offer relevant products or services to existing customers when appropriate

Qualifications:

• High school diploma or GED (required)

• Previous customer service experience is a plus

• Proficient computer navigation skills

• Familiarity with Microsoft Office (Word, Excel)

• Strong verbal and written communication skills

• Excellent listening and problem-solving abilities

• Customer-focused with a professional and courteous demeanor

The Operations Manager is accountable for overseeing the end-to-end performance of the business unit, including strategic and day-to-day responsibilities across talent sourcing and recruitment, account management, employee and client relations, service excellence, compliance, and financial outcomes. This role requires a results-driven leader with a deep command of Philippine labor regulationsparticularly DOLE Department Order 174and a proven ability to drive revenue, cultivate client partnerships, and manage large-scale teams within the manpower services industry.

Core Competencies and Responsibilities

• Revenue Growth & Profitability
• Achieve revenue targets through strategic sales and client expansion.
• Manage P&L for profitability and cost control.
• Optimize costs using data-driven efficiency measures.
• Client Acquisition & Retention
• Acquire clients through proactive business development.
• Maintain client relationships to ensure high retention.
• Monitor client satisfaction through feedback systems.
• Operational Efficiency
• Develop and standardize scalable processes.
• Oversee recruitment systems like ATS and CRM.
• Ensure accurate, compliant database records.
• Compliance & Legal Adherence
• Enforce compliance with DO 174 and labor laws.
• Establish and audit internal policy adherence.
• Oversee post-sales service and client feedback.
• Reporting & Communication
• Generate performance reports for leadership.
• Enable interdepartmental coordination.
• Present updates to C-level stakeholders.
• Database & Technology Management
• Maintain client/candidate data integrity.
• Drive effective ATS/CRM utilization.
• Ensure compliance with data privacy laws.

Qualifications & Experience

• 10+ years in manpower/staffing operations.
• 5+ years in a senior leadership role.
• Strong background in managing large, distributed teams.
• Technical Knowledge & Skills
• Expert in Philippine labor laws (esp. DO 174).
• Skilled in P&L management, budgeting, and forecasting.
• Strong business development and account growth capabilities.
• Proficient in ATS, CRM, and database systems.
• Adept in market research and strategic analysis.
• Inspirational team leader and project manager.
• Excellent communication an