About the Role

We are looking for a driven and people-oriented Team Lead to oversee day-to-day operations and lead a team in delivering high-quality service. This role is responsible for ensuring team performance meets KPIs, coaching team members, and maintaining operational efficiency. The ideal candidate has strong experience in a BPO/shared services environment and a passion for developing people.

Key Responsibilities

Operations Management

• Supervise daily team activities to ensure SLA and KPI targets are met
• Monitor performance metrics such as AHT, CSAT, FCR, Quality, and Productivity
• Ensure adherence to schedules, attendance, and operational processes
• Handle escalations and resolve customer or process-related issues

People Management

• Coach, mentor, and develop team members through regular feedback and 1:1 sessions
• Conduct performance reviews and create action plans for improvement
• Drive employee engagement and maintain a positive team culture
• Manage attrition and attendance within acceptable targets

Performance & Reporting

• Track and analyze team performance data and prepare reports
• Identify performance gaps and implement corrective actions
• Collaborate with QA and Training teams to improve overall performance

Client & Stakeholder Coordination

• Support operations managers in client communications and reporting
• Ensure team alignment with client expectations and business goals
• Participate in business reviews and calibration sessions

Process Improvement

• Identify opportunities for process improvements and efficiency
• Support implementation of new tools, workflows, and best practices
• Promote continuous improvement within the team

Qualifications

• Bachelor's degree preferred
• 2–5+ years of experience in BPO, customer service, or shared services
• At least 1–2 years of experience in a supervisory or Team Lead role
• Strong understanding of contact center metrics and operations
• Experience handling voice, non-voice, or back-office accounts

Skills & Competencies

• Strong leadership and coaching skills
• Excellent communication and interpersonal abilities
• Analytical and data-driven mindset
• Problem-solving and decision-making skills
• Ability to work in a fast-paced and dynamic environment
• Strong time management and organizational skills

Benefits

• HMO coverage (with dependents upon regularization)
• Life and accident insurance
• Competitive salary with performance incentives
• Paid leaves and holiday pay
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• Career growth opportunities

Why Join Us

• Opportunity to lead and develop a high-performing team
• Exposure to global clients and diverse accounts
• Structured career growth into Operations Manager roles
• Supportive and performance-driven work environment

We are looking for a Technical Designer with strong CAD and product documentation experience to support the development of hardgoods and home products. This role is responsible for creating accurate technical drawings, 3D models, renderings, and production-ready documentation while collaborating with a global design team.

Key Responsibilities

• Create and update 2D CAD drawings, 3D models, blueprints, dimensional layouts, exploded views, and assembly drawings
• Develop and maintain technical documentation, product specification sheets, and tech/spec kits
• Produce high-quality renderings and prepare factory-ready drawing packages
• Maintain drawing revisions, version control, and organized technical documentation
• Support product development by identifying opportunities to improve manufacturability, construction, and assembly while maintaining approved design intent
• Collaborate with cross-functional teams to ensure technical drawings and documentation are accurate and production-ready

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Qualifications

• At least 3 years of experience in technical drafting, CAD development, product design support, industrial design support, or furniture/home product development
• Proficiency in SolidWorks is required
• Experience with 3ds Max, KeyShot, Adobe Creative Suite, Adobe Acrobat Pro, and Bambu Studio is an advantage
• Strong understanding of technical drawings, blueprints, 3D modeling, product specifications, and manufacturing documentation
• Knowledge of furniture, consumer products, home goods, or hardgoods manufacturing is highly preferred
• Excellent attention to detail, organizational skills, and the ability to manage multiple projects
• Portfolio or work samples demonstrating relevant CAD and technical drafting experience are required

Preferred Background

We welcome candidates with experience in

• Furniture Design
• Home & Living Products
• Consumer Goods
• Industrial Design
• Product Development
• Manufacturing

About the Opportunity

We are seeking an experienced Technical Sales Specialist with a strong background in automotive mechanics to support sales growth through technical expertise and customer-focused solutions. This role is ideal for a seasoned auto mechanic who can confidently translate hands-on technical knowledge into consultative sales, client engagement, and business development.

The position combines technical leadership, sales execution, and field support, working closely with customers across multiple locations.

Work Location

• Base Assignment: Valenzuela or Cubao

Key Responsibilities

Sales & Client Engagement

• Identify and develop new sales opportunities within assigned territories.
• Build and maintain strong relationships with clients, workshops, fleet operators, and key accounts.
• Meet and exceed assigned sales targets, with commission opportunities tied to performance.

Technical Consultation & Support

• Provide expert technical advice related to vehicle repairs, electrical systems, air-conditioning, trucks, and automotive diagnostics.
• Conduct product demonstrations, technical briefings, and solution presentations to customers.
• Recommend appropriate products or services based on customer requirements and operational needs.

Leadership & Knowledge Sharing

• Apply supervisory or training experience to support customer education and internal knowledge transfer.
• Assist in training customers, junior staff, or sales teams on technical applications and best practices.
• Act as a technical authority during customer discussions and problem resolution.

Proposal & Coordination

• Prepare technical inputs for quotations, proposals, and service recommendations.
• Coordinate with internal teams to ensure smooth execution from sales to service delivery.
• Provide after-sales technical support to ensure customer satisfaction and retention.

Qualifications & Experience

Technical Background:

• Specialization in auto mechanics, including:
• Vehicle and truck repairs
• Electrical systems
• Automotive air-conditioning

Experience Requirements:

• Minimum 10 years of mechanical experience
• At least 2 years in a supervisory, managerial, or trainer role

Strong communication and interpersonal skills, with the ability to explain technical concepts clearly.

Sales-oriented mindset with the ability to influence purchasing decisions through expertise.

Why Join Us

• Leverage deep technical expertise in a customer-facing, revenue-generating role
• Commission-based earning potential on top of a fixed salary
• Exposure to multiple sites and diverse client environments
• Opportunity to transition from purely technical work into a strategic sales career

About the Role

We are looking for an experienced Rewards & Operations Head to lead the strategy and management of Total Rewards and HR operations across multiple markets, including the Philippines and Export Far East.

This role oversees compensation and benefits, payroll, employee lifecycle processes, facilities, and vendor management while ensuring compliance with local regulations and internal policies. The position also supports mobility and expatriate programs, drives operational efficiency, and leads a small team in delivering high-quality HR services aligned with organizational goals.

This opportunity is ideal for an experienced HR leader who combines strong Total Rewards expertise with hands-on HR operations experience and the ability to work effectively across multiple markets and stakeholder groups.

Key Responsibilities

• Lead the development and implementation of Total Rewards programs, practices, and policies, including the annual Compensation Cycle and regular Job Evaluations.
• Lead the coordination and management of compensation, benefits, and pension programs in response to legislative changes and communication requirements.
• Contribute to the development of HR strategies aligned with broader business priorities.
• Oversee quantitative and qualitative analyses of current and proposed Total Rewards programs, including what-if scenarios and costing models that illustrate financial impact and support management and executive decision-making.
• Oversee payroll operations, ensuring accurate and timely reporting, regulatory compliance, and effective vendor management.
• Monitor legislative changes and assess their impact on programs across each geography in scope, particularly in relation to payroll processing and compliance.
• Collaborate with leaders and business partners to recommend changes to existing programs, policies, and procedures, ensuring they remain market-competitive, internally equitable, and cost-effective.
• Partner with regional and global Centers of Excellence on projects and initiatives, ensuring successful implementation across in-scope markets.
• Track, calculate, and/or process Total Rewards-related programs.
• Lead programs and projects that contribute to creating a positive and high-performing workplace.
• Liaise with internal stakeholders and external partners, including consultants, insurance companies, and government agencies, to gather information, monitor market trends, resolve issues, and address unique or precedent-setting concerns.
• Research best practices and manage the development and maintenance of related policies, guidelines, and procedures.
• Identify and research process improvement opportunities to strengthen compliance and equity in system setup.
• Lead HR audits.

Qualifications and Experience

• Degree in Business Administration, Management, Behavioral Sciences, Psychology, or a related field preferred.
• At least 8 years of relevant experience in a similar capacity within Total Rewards and HR Operations.
• In-depth technical and legislative knowledge of Compensation and Benefits plans and programs.
• Strong experience in Total Rewards program design and delivery.
• Experience handling payroll and/or benefits administration.
• In-depth understanding of payroll regulations, tax laws, and employment standards across multiple Asian countries preferred.
• Multi-country experience or exposure, with strong cultural sensitivity.
• Experience in Project and Change Management.
• Exposure to Facilities and Vendor Management in the Philippines.
• Knowledge of broader HR disciplines, including Recruitment, Training, Performance Management, and Development Management.
• Experience working with Senior Management and delivering presentations to large groups.

Key Skills and Competencies

• Strong analytical and problem-solving capabilities.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Strong relationship-building and stakeholder management skills across all organizational levels.
• Ability to operate effectively with senior leaders while remaining hands-on with operational responsibilities.
• Demonstrated ability to build effective teams and drive results.
• Strong organizational planning and prioritization skills.
• Flexibility and ability to adapt to changing business needs.
• Ability to contribute effectively to cross-functional initiatives and represent HR professionally.
• Strong service-delivery and customer-service orientation.
• Ability to cultivate innovation and continuously improve HR processes.

Why Join This Opportunity?

This role offers the opportunity to lead high-impact Total Rewards and HR operations initiatives across multiple markets, collaborate with regional and global stakeholders, and influence programs that support employee experience, operational excellence, and business performance.

If you are an experienced HR leader with strong expertise in Total Rewards, payroll, compliance, and multi-country HR operations, we encourage you to apply.

Job Summary

The Trade Marketing Driver plays a critical role in supporting on-ground marketing success. This position is responsible for the safe, timely, and efficient transportation of trade marketing materials, equipment, and team members for store activations, consumer events, and field activities. Beyond driving, the role provides logistical and operational support, ensures vehicle readiness, and helps keep field operations running smoothly.

Key Responsibilities

• Safely operate the company vehicle to transport trade marketing materials, equipment, and team members to various field activities and events

• Assist with the loading, unloading, and proper handling of marketing materials and equipment

• Maintain the cleanliness, safety, and roadworthiness of the assigned vehicle at all times

• Coordinate and monitor routine vehicle maintenance, registrations, and basic documentation

• Keep accurate records related to vehicle usage, fuel, and maintenance

• Perform administrative, logistical, and operational errands as needed by the Trade Marketing or Sales team

• Strictly comply with traffic laws, safety standards, and company policies

• Support additional tasks related to trade marketing operations as assigned

Qualifications

• At least a high school graduate

• Minimum of 2 years professional driving experience, preferably supporting sales, field, or trade marketing operations

• Familiar with South Luzon routes and comfortable with frequent field travel

• Physically fit and capable of handling manual tasks related to loading and unloading

• Reliable, punctual, and trustworthy with a strong sense of responsibility

• Flexible, service-oriented, and highly safety-conscious

• Willing to render extended or flexible working hours when required

Why Join This Role?

• Be part of dynamic on-ground marketing and activation campaigns

• Stable role with hands-on involvement in field operations

• Opportunity to work closely with Sales and Trade Marketing teams

About the Role

We are looking for a Trade Sales Manager to drive growth in trade finance and transaction banking by acquiring new clients, expanding existing relationships, and offering practical trade solutions that support business needs.

This role is ideal for a banking professional with experience in trade finance, corporate banking, commercial banking, client acquisition, and relationship management. You will work closely with relationship managers and internal stakeholders to identify opportunities, grow revenue, and support clients with tailored financial solutions.

Key Responsibilities

• Drive revenue growth by developing new business opportunities and expanding existing client relationships.
• Create and execute business development strategies to acquire new clients and strengthen market presence.
• Manage the sales pipeline through structured sales activities, client follow-ups, and account planning.
• Identify opportunities within assigned accounts to improve profitability and increase product usage.
• Recommend suitable trade finance and transaction banking solutions based on client needs.
• Work closely with Relationship Managers and internal business teams to support client acquisition and portfolio growth.
• Maintain strong knowledge of the local commercial banking market, competitor activities, and client requirements.
• Ensure business activities follow internal policies, control standards, and regulatory requirements.
• Support timely resolution of audit, compliance, operational risk, and regulatory matters when needed.
• Proactively identify, assess, and escalate operational risks related to trade finance transactions and client activities.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Accounting, or any related field.
• Experience in trade finance, corporate banking, commercial banking, transaction banking, or relationship management.
• Strong understanding of trade finance products and end-to-end trade processes.
• Knowledge of credit, risk management, and client portfolio management.
• Experience in client acquisition, business development, and revenue generation.
• Strong analytical, communication, and stakeholder management skills.
• Familiarity with BSP regulations and international trade practices is an advantage.
• Sales-driven, client-focused, and comfortable managing both new and existing accounts.

About the Company

Retail and Property Leasing company

A Transport Manager for a retail and property leasing company responsible for overseeing transportation of goods and services within the company.

Location: Quezon City (M-F)

Responsibilities

• Deals with LTFRB is the Land Transportation Franchising and Regulatory Board in the Philippines
• Planning and coordinating transportation routes to ensure timely delivery and cost efficiency.
• Managing the transportation fleet and ensuring compliance with safety regulations.
• Negotiating contracts with carriers and suppliers to optimize transportation costs.
• Monitoring transportation costs and budgets to maintain financial efficiency.
• Ensuring compliance with transportation regulations and safety requirements to protect both the company and its customers.
• Supervising drivers, dispatchers, and logistics staff to ensure smooth operations and high-quality service.
• Handling issues such as delays, damages, or customer complaints to maintain customer satisfaction and company reputation.
• Transport managers play a crucial role in the retail industry by ensuring that all transportation operations run smoothly and efficiently, contributing to the overall success of the company.

Job Summary

We are looking for a T&E Analyst who will be responsible for processing travel and expense transactions, managing corporate card programs, preparing reports, and supporting global stakeholders. The role requires strong attention to detail, analytical skills, and the ability to work in a fast-paced shared services environment.

Key Responsibilities

• Process Travel & Expense (T&E) transactions following company policies and procedures.

• Manage and support the corporate card program.

• Prepare daily and monthly reports and perform data analysis.

• Coordinate with global stakeholders to resolve T&E-related concerns.

• Monitor compliance with travel and expense policies.

• Support process improvements and knowledge-sharing initiatives.

• Assist in achieving team KPIs and service targets.

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or related field.

• At least 1–3 years of experience in Travel & Expense, Finance, Accounting, or related roles.

• Experience in a BPO or Shared Services environment is preferred.

• Knowledge of SAP Concur and/or SAP ERP systems is an advantage.

• Good understanding of travel expense processes and corporate card programs.

• Strong communication, analytical, and problem-solving skills.

• Proficient in Microsoft Excel.

• Willing to work on a hybrid setup and fixed afternoon shift.

Preferred Qualifications

• Experience handling end-to-end Travel & Expense processes.

• Familiarity with SAP S/4HANA and Concur Detect.

• Experience supporting global or regional stakeholders.

Why Apply for This Role?

Join a global organization where you can grow your finance career while working with international stakeholders and industry-leading systems.

Job Summary

Our client is seeking an Umbraco Developer responsible for the development, maintenance, and continuous improvement of web-based solutions for the Vista Health brand. The role focuses on building and enhancing websites using Umbraco CMS, integrating digital platforms with internal systems, and ensuring a seamless and secure user experience.

You will work closely with cross-functional teams including Communications, Design, and Digital Development to deliver scalable and impactful web solutions aligned with business objectives.

Key Responsibilities

• Develop, maintain, and enhance websites and digital platforms using Umbraco CMS (Umbraco Cloud).
• Implement front-end and back-end enhancements to improve user experience, performance, and functionality.
• Integrate web applications with internal systems, databases, and third-party APIs securely and efficiently.
• Translate business and technical requirements into functional web solutions.
• Support and troubleshoot website issues, bugs, and performance concerns.
• Customize and integrate third-party plugins and modules within Umbraco.
• Collaborate with design and content teams to implement responsive and user-friendly interfaces.
• Guide internal content publishers on proper CMS usage and best practices.
• Ensure all solutions follow security standards, coding best practices, and scalability requirements.
• Maintain technical documentation for systems, integrations, and deployments.
• Participate in testing, deployment, and continuous improvement of digital platforms.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or related field.
• Strong experience in web development within a B2C environment.
• Hands-on experience with Umbraco CMS / Umbraco Cloud (required).
• Solid experience in .NET development including C#, ASP.NET, MVC, and REST APIs.
• Strong knowledge of SQL databases.
• Experience in integrating and customizing third-party systems or modules.
• Exposure to Azure DevOps / CI-CD pipelines is an advantage.
• Strong problem-solving and analytical skills.
• Excellent communication skills with the ability to explain technical concepts clearly.
• Ability to manage multiple tasks and projects effectively.
• Collaborative mindset with willingness to mentor and support team members.

Technical Skills

• Umbraco CMS / Umbraco Cloud
• C# / .NET / ASP.NET
• MVC Architecture
• REST API Development & Integration
• SQL Databases
• Web Development (Front-end & Back-end collaboration)
• Third-party Integration & Customization
• Azure DevOps (preferred)
• CMS Administration & Support

Competencies

• Analytical Thinking & Problem Solving
• Communication & Stakeholder Management
• Attention to Detail
• Time Management
• Collaboration & Teamwork
• Adaptability & Continuous Learning
• Customer-focused mindset

What it's about

• Serve as the primary contact for all investment data vendors and expert networks.
• Source, evaluate, accredit, and onboard suppliers; maintain strong relationships with existing vendors to improve cost, quality, service levels, and delivery performance.
• Negotiate contracts, pricing, payment terms, and service levels to secure best value and protect company interests.
• Coordinate with Legal, Finance, and internal stakeholders in the review, finalization, execution, and filing of contracts to ensure terms are clear, enforceable, and audit-ready.
• Monitor vendor performance against agreed service levels, resolve supplier issues promptly, and implement corrective actions where needed.
• Review, validate, and endorse invoices for assigned vendors by checking contract terms, purchase records, service delivery, and billing accuracy prior to payment processing.
• Provide regular updates to internal stakeholders on sourcing progress, order status, renewals, delivery timelines, and risks or delays.
• Analyze spend and procurement data; prepare reports on savings, vendor performance, contract status, cycle times, and other KPIs to support decision-making and continuous improvement.
• Prepare the annual budget for all vendors in your scope (supported by analysis and business justification) and obtain approvals from budget owners.
• Prepare analysis on usage (including user feedback), review vendor proposals, negotiate with budget owners on cost sharing and recommend final decision on data subscription contracts.
• Conduct market research and supplier benchmarking to identify alternative sources, cost optimization opportunities, and process improvements.
• Ensure all vendor management activities comply with company policies, approval matrices, internal controls, and applicable legal and regulatory requirements

What we expect

• The ideal candidate will have a Bachelor's degree in Business Administration or Finance-related fields and has already gained at least 6-9 years of experience in a procurement position.
• For this challenging position, we are looking for a reliable and trustworthy individual with good analytical skills and ability to pay excellent attention to detail, adhere to strict deadlines, can exercise professional judgment, demonstrate a very accurate and organized working style and to be able to deal with pressure.
• The ideal candidate is accurate, diligent, and able to work independently, with a strong motivation to learn and succeed. Strong interpersonal, English communication, and MS Office skills are required. Experience in a shared services environment and exposure to accounting systems with a procurement module are essential. Must be amenable to mid-shift work and a 12-month agency contract.

What we offer

• Career opportunity in a global, dynamic and client-oriented environment
• Opportunity to learn the business from some of the world's leading private market specialists
• Growth-oriented entrepreneurial culture with significant development opportunities
• International working environment