About the Role

We are looking for an experienced Senior Business Process & Operations Manager to lead operational delivery, service performance, and process optimization within a shared services and offshoring environment.

This role is responsible for managing operational performance across multiple service portfolios, ensuring high-quality delivery, driving continuous improvement, and building strong relationships with internal stakeholders and clients.

The ideal candidate has strong BPO or offshoring leadership experience, a strategic mindset, and the ability to balance operational efficiency, service quality, and client satisfaction.

Key Responsibilities

Operational Leadership

• Oversee day-to-day operational performance across the shared services portfolio
• Lead service delivery strategy to ensure operational excellence and efficiency
• Act as a primary operational contact for stakeholders and shared services leaders
• Conduct business reviews and drive performance improvements across service lines

Program & Service Delivery Management

• Plan and execute offshore build-operate-transfer (BOT) programs to support global delivery operations
• Ensure the successful delivery of services aligned with operational targets and client expectations
• Address quality, productivity, and performance issues through structured operational strategies

Performance & Process Optimization

• Implement and manage Service Level Agreements (SLAs), KPIs, and operational metrics
• Monitor utilization, cost-to-serve, and capacity planning to optimize service delivery
• Lead continuous improvement initiatives across operational workflows

Stakeholder & Client Management

• Maintain strong relationships with internal teams, leadership, and business partners
• Support sales initiatives by ensuring the operational feasibility of proposed solutions
• Manage escalations and service disruptions with structured problem-solving approaches

What Were Looking For

Experience

• At least 10 years of operational management experience
• Strong background in BPO, shared services, or offshoring environments
• Proven experience in operations leadership, service delivery, and process improvement
• Demonstrated ability to manage cross-functional teams and stakeholder relationships

Skills & Competencies

• Strong leadership and project management capabilities
• Excellent communication and stakeholder management skills
• Experience implementing KPIs, SLAs, and operational performance frameworks
• Ability to manage teams and workloads in fast-paced operational environments
• Strong analytical, problem-solving, and process improvement mindset

Additional Qualifications

• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and project management platforms
• Ability to travel internationally when required
• Strong commitment to service quality, operational excellence, and continuous improvement

Job Summary: Game Software Engineer

The Game Technical Lead Software Engineer is tasked with developing and implementing software solutions for our slot machine games. Mainly, the responsibilities involved are code development, debugging, testing, and integration of software products. This position offers an opportunity to contribute technical expertise to the creation of immersive and engaging gaming experiences.

Duties and Responsibilities:

• Design, develop, and implement software solutions for slot machine games, including gameplay features, mechanics, and user interfaces.
• Collaborate with the game design (Artists, Animators, Sound Designers) and development teams to understand project requirements, game mechanics, and technical specifications.
• Ensure the functionality, performance, and quality of game software through rigorous testing, debugging, and optimization.
• Optimize game performance, memory usage, and loading times for seamless gameplay experiences on various platforms.
• Research and incorporate new technologies, tools, and frameworks to enhance the game development process.
• Work closely with other engineers to address technical challenges, troubleshoot issues, and propose solutions to develop customizable game development for multiple jurisdictions.
• Collaborate with the QA team to identify and resolve bugs, performance issues, and gameplay inconsistencies.
• Meet project deadlines and deliver exceptional results within established timelines.
• Lead a small team of software engineers, while contributing to projects
• Use the Agile/SDLC software tools to track, implement and communicate effectively with Senior Management.
• Perform other task/s as assigned.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Three (3) to ten (10) years proven experience as a Software Engineer or in a similar role.
• Experience with C/C++ on Linux and Windows. Experience with game engines, frameworks, and development tools is a plus.
• Experience with Unity and C# is a plus.
• Proficiency with Software Development Methodologies is required.
• Proficiency in programming languages commonly used in game development, such as C/C++.
• Knowledge of game development pipelines, processes, and methodologies.
• Solid understanding of object-oriented programming principles, data structures, algorithms, and software design patterns.
• In depth understanding of POSIX Operating Systems, System Calls etc e.g., Linux.
• Good understanding of Graphics Frameworks/ tool chains e.g., OpenGL, Vulcan.
• Familiarity with graphics rendering engines e.g., Unity.
• Requires excellent debugging skills with proficiency in programming multi-threaded applications.

Take Your Engineering Career to the Global Stage

We are seeking a highly skilled Senior Embedded Systems Engineer with business-level Japanese proficiency to drive embedded development projects and collaborate directly with Japanese stakeholders.

This is a high-impact role for a senior professional who can bridge strong technical expertise with leadership in project coordination, stakeholder engagement, negotiation, and reporting.

The successful candidate may be assigned to Japan for 1–3 years or longer as an intra-company transferee, with full relocation support provided in line with company policies.

What You'll Do

• Lead discussions and negotiations with Japanese stakeholders regarding project scope, deliverables, schedules, and related activities.
• Coordinate project requirements and activities between Philippine and Japan-based teams.
• Review technical inputs and outputs to ensure they meet project requirements and quality standards.
• Support the implementation and successful delivery of embedded system solutions.
• Prepare and present clear project updates and reports to Japan-based management.
• Plan and oversee the daily activities of team members assigned to Japan-related projects.
• Monitor project progress, timelines, deliverables, and concerns.
• Provide guidance and support to project team members.
• Help resolve technical, communication, and coordination issues between teams.
• Build strong working relationships in a fast-paced and multicultural environment.
• Perform other related engineering and project coordination responsibilities as required.

What We're Looking For

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Electronics Engineering, or a related field.
• JLPT N2 certification or equivalent business-level Japanese proficiency.
• Approximately 10 years of experience in embedded development.
• Candidates with slightly fewer years of experience may still be considered if they have strong and directly relevant expertise.
• Strong technical background in embedded software or firmware development.
• Experience in project coordination, technical liaison, team leadership, or similar responsibilities.
• Ability to communicate effectively in Japanese through speaking, reading, and writing.
• Strong negotiation, presentation, communication, and interpersonal skills.
• Excellent organizational, planning, coordination, and leadership abilities.
• Ability to work effectively with local and international teams.
• Willingness to be assigned to Japan depending on business requirements.

An Advantage, but Not Required

• Experience with AUTOSAR.
• Knowledge of project management tools such as JIRA and Confluence.
• Previous experience working with Japanese companies or Japan-related projects.
• Experience in automotive embedded system development.
• Familiarity with Japanese working culture and project environments.

Japan Assignment

The successful candidate may be assigned to Japan as an intra-company transferee for a period of one to three years or longer, depending on business requirements.

Relocation support will be provided based on existing company policies.

Why Join This Opportunity?

• Work on meaningful embedded engineering projects.
• Collaborate directly with Japanese technical and management stakeholders.
• Strengthen your engineering, leadership, and project coordination experience.
• Gain potential long-term international exposure in Japan.
• Build your career in a global and multicultural working environment.

Apply now and take the next step in your engineering career.

About the Role

Location: Pasay City
Salary: Up to ₱67,000 per month
Work Setup: Hybrid
Schedule: Night Shift

We are looking for an experienced Senior Finance Analyst with strong expertise in Record-to-Report (RTR), General Ledger Accounting, Revenue Accounting, Cost Accounting, Financial Reporting, and Reconciliations.

This opportunity is ideal for a finance professional who is comfortable working in a fast-paced shared services environment, handling complex accounting activities, and collaborating with regional and global stakeholders.

You will play a key role in ensuring accurate financial reporting, supporting month-end and year-end closing activities, resolving accounting issues, and contributing to continuous improvement across finance processes.

Key Responsibilities

• Manage month-end, quarter-end, and year-end closing activities.
• Process and post accurate and timely journal entries in SAP.
• Perform revenue accounting and cost accounting activities.
• Prepare and analyze accruals, cost allocations, and financial adjustments.
• Perform balance sheet reconciliations and account analysis.
• Review trial balances and provide commentary on significant account movements.
• Conduct financial analysis and investigate variances across revenue and cost accounts.
• Support financial reporting and consolidation requirements.
• Work closely with regional stakeholders to resolve accounting and reporting concerns.
• Communicate accounting risks, issues, and recommended actions proactively.
• Collaborate with Finance Controllers, FP&A, Treasury, Tax, Payroll, AP, AR, and other business partners.
• Support audit and compliance requirements.
• Identify opportunities for process improvement, stronger controls, and greater efficiency.
• Maintain process documentation and standard operating procedures.

Qualifications

• Bachelor's Degree in Accountancy, Finance, Business Management, or a related field.
• At least 4–5 years of direct Finance and Accounting experience.
• Strong hands-on experience in Record-to-Report (RTR) and General Ledger Accounting.
• Strong foundation in Revenue Accounting and Cost Accounting.
• Experience in Financial Reporting, Financial Analysis, Reconciliations, Accruals, and Cost Allocations.
• Strong analytical and problem-solving skills, particularly in reconciliation and variance analysis.
• Excellent verbal and written communication skills.
• Strong stakeholder management experience.
• Experience working with regional or global stakeholders.
• Experience in a Shared Services, BPO, or Global Business Services environment is highly preferred.
• SAP experience is preferred.
• Able to work effectively in a fast-paced, high-volume, and deadline-driven environment.
• Willing to work on a permanent night shift schedule and extend working hours when necessary during month-end and year-end closing periods.

Nice to Have

• Balance Sheet Review experience
• Trial Balance Review experience
• Advanced Financial Analysis exposure
• Process Improvement or Finance Transformation experience

What You Can Expect

• Hybrid work setup in Pasay City
• Exposure to regional and global finance operations
• Opportunity to deepen your expertise in RTR, Revenue Accounting, Cost Accounting, and Financial Reporting
• Collaborative shared services environment
• Opportunities to contribute to process improvement and stronger finance controls

If you have strong RTR experience and are looking to grow your career in a global finance environment, we'd love to hear from you.

About the Role

We are looking for a Senior Finance Specialist to support day-to-day finance operations, with a strong focus on Accounts Payable, team support, stakeholder coordination, and process improvement.

You will work closely with the Team Leader and wider finance teams to manage operational priorities, resolve complex queries, support and train team members, maintain accurate finance processes, and identify opportunities to improve efficiency.

This role is ideal for someone with solid finance operations experience who enjoys solving problems, supporting teams, and improving the way processes are delivered.

Key Responsibilities

Finance Operations & Accounts Payable

• Manage day-to-day finance activities and support the achievement of team KPIs.
• Handle complex account reconciliations and finance-related queries.
• Support the management and allocation of emails from the Accounts Payable inbox.
• Process OCRs into drafts and provide suppliers with remittance advice upon request.
• Support GRNI maintenance and monthly reviews, including closing incorrect or unwanted purchase orders and returning GRNI on receipted purchase orders that are no longer required.
• Complete month-end and year-end processes, including ledger closures.
• Ensure invoicing queries are investigated and resolved within agreed SLAs.

Team Support & Leadership

• Support the Team Leader with complex queries, operational priorities, reporting, audits, projects, and system improvements.
• Act as the first point of contact for overseas and onshore team queries.
• Train, mentor, and support team members in collaboration with the wider UK-based team.
• Participate in team reviews, development objective setting, appraisals, and training activities.
• Help maintain a positive, collaborative, and supportive working environment where team members can ask questions, learn, and grow.

Stakeholder & Supplier Coordination

• Provide responsive support to internal customers and key stakeholders for finance and Accounts Payable queries.
• Liaise with managers, internal teams, suppliers, and other stakeholders as required.
• Contact suppliers to provide updates or request additional information.
• Escalate queries and issues through the appropriate workflows.

Process Improvement & Compliance

• Identify inefficiencies and recommend practical improvements to systems and processes.
• Support the creation and maintenance of process guides, standard operating procedures, and process maps.
• Ensure finance activities follow established policies, procedures, and compliance requirements.
• Proactively identify potential issues and opportunities before they impact operations.
• Support audits, system improvements, projects, and continuous improvement initiatives.

Administration & Record Management

• Maintain accurate and up-to-date electronic and paper records.
• Ensure finance information, files, and reports are properly organized and maintained.
• Keep knowledge of best practices and relevant processes up to date.

Qualifications & Experience

• Previous experience working with finance, invoices, and accounts.
• Experience using finance systems, with a good understanding of related processes.
• Experience working effectively within a team environment.
• Experience in administration and general office duties.
• Proficiency in Microsoft Excel and Word.
• Experience using telephone and finance systems.
• Experience working with process guides, standard operating procedures, and established workflows.
• Strong attention to detail and the ability to prioritize tasks while maintaining accuracy in a busy environment.
• Good understanding of the importance of Accounts Payable within a large organization.
• Ability to build effective working relationships with internal customers, colleagues, and stakeholders.
• Flexible and adaptable, with a continuous improvement mindset.
• Knowledge and understanding of data protection and GDPR requirements.
• Ability to work effectively within a matrix and multidisciplinary team while managing a time-sensitive workload.

Additional Information

This is not a restrictive list of duties, and employees may be required to carry out additional tasks within their capabilities. Employees are also expected to participate in appraisals, self-development activities, and mandatory and statutory training.

About the Role

We are looking for a Senior HRIS Associate who will support and maintain enterprise HR systems and applications within a global HRIS operations environment.

This role will provide front-line system support, manage HRIS-related cases, update HR system data, support reporting needs, participate in system releases and testing, and help improve HR technology processes. The ideal candidate has hands-on experience with Workday HCM, ServiceNow administration, HR systems support, reporting, and regression testing.

Key Responsibilities

HRIS Support and Case Management

• Provide ongoing front-line support for enterprise HR systems through case management and HR system data updates.
• Conduct case investigations, analysis, and root cause analysis.
• Support MyHR / ServiceNow administration, including case reassignment, case closure, and other HRIS-owned system actions.

Workday System Administration

• Perform transactional system administration actions in Workday, including rescinds, reassignments, corrections, and other related system admin tasks.
• Develop and administer EIB templates.
• Perform quality control of mass data uploads and security alignment to ensure compliance and data integrity.

Reporting and Knowledge Management

• Maintain custom Workday reports and address inquiries related to developed reports, following established governance.
• Contribute to and maintain the HRIS front-office knowledge repository.

System Maintenance and Testing

• Participate in periodic system maintenance activities, including Workday releases and ServiceNow upgrades.
• Support new feature testing, familiarization, regression testing orchestration, and execution.

Process Ownership and Team Support

• Lead HRIS workstreams or own key cyclical processes as a subject matter expert in assigned domains.
• Mentor peers and support team capability building through onboarding and knowledge sharing.
• Perform other related duties and responsibilities as assigned.

Qualifications and Skills

Education

• Bachelor's degree in Engineering, Computer Science, Human Resources, or any related discipline.

Workday and HRIS Experience

• At least 1 to 2 years of experience in Workday Human Capital Management or Application Management Services.
• Knowledge and experience in any of the following Workday modules, processes, and operations:
  • HCM
  • Absence / Time Off
  • Recruiting
  • Talent Acquisition
  • Compensation
  • System Administration

ServiceNow and System Administration

• Experience in ServiceNow administration.
• Experience in Workday system administration and HRIS support.

Reporting and Testing

• Experience in building and modifying standard and custom reports.
• Ability to address issues and inquiries related to developed reports.
• Experience in Workday releases and regression testing of new configuration changes as part of system enhancement or implementation.

Preferred Qualifications

• Workday Pro certification, equivalent qualification, or relevant training is preferred.
• ServiceNow certification or equivalent qualification is preferred.

Work Setup and Schedule

• Employment Type: Permanent, Full-time
• Schedule: Must be willing to work on EMEA and North America hours for case intake and collaboration.
• Shifting schedule may be required depending on critical deliverables and urgent requirements of supported countries.

Why Join This Role?

This is a great opportunity for HRIS professionals who want to grow their career in global HR technology support. You will work with enterprise platforms such as Workday and ServiceNow, support system improvements, contribute to reporting and data integrity, and play a key role in ensuring smooth HR systems operations across multiple regions.

About the Role

We are looking for a highly experienced Senior HR Business Partner to join a growing, globally aligned healthcare services organization. This role will serve as a strategic HR partner to senior leaders in the Philippines, driving organizational effectiveness, employee relations excellence, compliance, and transformational people initiatives.

This position plays a critical role in delivering end-to-end HR support, leading change management initiatives, and ensuring compliance with Philippine Labor Law while aligning with global HR standards.

Key Responsibilities

Strategic HR Partnership

• Partner with senior leadership to drive business and people strategies
• Lead organizational design and change management initiatives
• Support acquisitions, integrations, divestments, and employee transitions
• Deliver HR projects aligned with business objectives

Employee Relations & Compliance

• Manage complex employee relations cases and investigations
• Provide advisory support on labor law, policies, and change processes
• Ensure compliance with the Philippine Labor Code and employment regulations
• Support tribunal preparation and root cause analysis processes

HR Operations & Process Excellence

• Oversee the accuracy and integrity of HRIS data
• Drive process improvements using case management and people analytics
• Conduct policy reviews and draft updated policies and documentation
• Manage escalated HR queries (including onboarding and immigration-related matters)

Leadership & Capability Development

• Deliver HR clinics and manager education sessions
• Support leadership development and people manager training
• Drive attrition management initiatives, including leaver analysis and insights
• Mentor and support junior HR team members

Qualifications

• Bachelor's Degree in Human Resources or related field
• CHRP and/or CIPD certification is an advantage
• Strong knowledge of the Philippine Labor Code and employee relations practices
• Experience in HR Business Partner or Junior HRBP roles
• Proven experience supporting organizational change initiatives
• Strong analytical skills with experience using Excel for HR reporting
• Excellent written and verbal communication skills
• Ability to manage sensitive cases and difficult conversations with confidence
• Flexible and willing to travel as needed
• Healthcare industry experience is preferred but not required

Experience Required

You should have experience in:

• Handling complex employee relations cases and investigations
• Translating legal and policy requirements into practical HR advice
• Supporting business transitions, acquisitions, or integration activities
• Writing policies and procedures
• Using HR data and analytics to propose solutions
• Managing multiple priorities in a fast-paced environment

What We're Looking For

• Strong stakeholder management capability
• Strategic and commercially aware mindset
• High integrity and sound judgment
• Calm, confident, and solutions-oriented approach
• A proactive professional who is not afraid to offer ideas and challenge constructively

Why Join Us?

• Strategic, high-impact HR leadership role
• Exposure to global HR standards and collaboration
• Opportunity to influence organisational growth and transformation
• Work in a values-driven, people-focused environment

About the job Senior IT Manager

Q2 HR Solutions is looking for a strategic and results-driven Senior IT Manager to lead our IT operations, cybersecurity initiatives, and digital transformation efforts. This role is ideal for an experienced IT leader with a strong background in information security, infrastructure management, and project delivery, who can drive innovation while ensuring system integrity and regulatory compliance in a fast-paced HR solutions environment.

About the Role

The Senior IT Manager will oversee the organization's IT infrastructure, cybersecurity framework, and technology operations. This role works closely with leadership and cross-functional teams to ensure secure, efficient, and scalable IT systems that support business growth. The role is responsible for managing IT teams, leading critical projects, ensuring compliance with data privacy regulations, and strengthening the organization's overall technology posture.

Key Responsibilities

IT Strategy & Operations Management

• Lead and manage overall IT operations, including infrastructure, systems, and network performance
• Align IT strategy with business goals to support organizational growth and efficiency
• Oversee system upgrades, process improvements, and technology modernization initiatives
• Manage IT budgets, vendor relationships, and resource allocation

Cybersecurity & Risk Management

• Develop and implement robust cybersecurity frameworks and policies
• Conduct regular risk assessments, vulnerability testing, and security audits
• Lead incident response and threat management initiatives
• Ensure compliance with data privacy laws and industry security standards

Project Management & Digital Transformation

• Lead end-to-end IT and security-related projects, ensuring timely and successful delivery
• Drive digital transformation initiatives to improve operational efficiency and user experience
• Collaborate with stakeholders to define requirements and implement technology solutions
• Monitor project performance and ensure alignment with business objectives

Data Protection & Compliance

• Ensure compliance with relevant data protection regulations (e.g., Data Privacy Act)
• Act as a key point of contact for audits, regulators, and compliance requirements
• Develop and enforce data protection policies and best practices
• Promote organization-wide awareness of data security and privacy

Leadership & Stakeholder Management

• Lead, mentor, and develop high-performing IT teams
• Partner with business leaders to provide strategic IT advisory and solutions
• Build strong relationships with internal and external stakeholders
• Foster a culture of accountability, innovation, and continuous improvement

Qualifications

Education

• Bachelor's degree in Information Technology, Computer Science, or related field
• Master's degree in IT or related field is an advantage

Experience

• At least 10–15 years of progressive IT experience
• At least 5 years in a leadership or managerial role
• Proven experience in cybersecurity, IT operations, and project management
• Experience handling audits, compliance, and data protection initiatives

Technical Skills

• Strong expertise in cybersecurity, risk management, and incident response
• Experience in network infrastructure, systems administration, and cloud technologies
• Familiarity with security frameworks and compliance standards
• Proficiency in IT project management methodologies

Certifications (Preferred)

• Certified Information Systems Auditor (CISA) or equivalent is highly preferred

We're hiring for Salesforce-focused and Salesforce + Demandbase openings.

About the Role

Work setup: Hybrid & WFH (depending on the location of the identified candidate)
Schedule: US hours: 8:00 PM–5:00 AM, Philippine Time.
Location: Ortigas Pasig City

Help marketing teams run better campaigns through efficient workflows, connected systems, and reliable data.

We are looking for Senior Marketing Operations Specialists with hands-on Salesforce CRM (SFDC) experience. We also have an opening requiring experience with both Salesforce CRM and Demandbase.

You will improve the systems and processes behind marketing campaigns, strengthen lead management, and help teams understand how their marketing activities contribute to revenue. Working with internal teams and international clients, you will solve operational challenges, support technology projects, and build processes that can grow with the business.

Key Responsibilities

• Plan and execute marketing operations across Salesforce CRM, marketing automation platforms, website content management systems, and analytics tools, including Demandbase where applicable to the assigned opening.
• Manage lead routing, automated workflows, and integrations between marketing technology platforms.
• Manage platform implementations and data migrations to support effective marketing operations.
• Develop and improve scalable processes for campaign execution, lead management, and data management.
• Troubleshoot workflow and process issues, recommend improvements, and maintain clear documentation.
• Collaborate with internal teams and international clients to identify operational needs and improve visibility into marketing performance and revenue contribution.
• Mentor fellow Marketing Operations Specialists and share practical guidance and best practices.
• Explore new marketing technologies and lead projects to evaluate their potential to improve operational efficiency.

Required Platform Experience

• Hands-on experience with Salesforce CRM (SFDC) or with both Salesforce CRM and Demandbase.

Qualifications

• At least 4 years of relevant work experience or education in Marketing, Information Technology, Engineering, or a related field.
• Strong communication skills, with the ability to collaborate across functions and work with international clients.
• Strong problem-solving skills, attention to detail, and a structured approach to managing tasks and meeting deadlines.
• Ability to handle recurring operational tasks while adapting to new projects and changing priorities.
• Proficiency in Windows and Microsoft Office, particularly Excel.
• A commitment to continuous learning in digital marketing, data analytics, and marketing technology.
• Certification in email marketing or a marketing automation platform.
• Availability to work the specified US hours and applicable work arrangement.

Why Join Us?

• Work with international clients on marketing operations projects.
• Develop your expertise through training, mentorship, and continuous learning.
• Collaborate with marketing strategists, developers, analysts, designers, and writers.
• Contribute ideas, mentor colleagues, and gain experience with new marketing technologies.

Ready to help marketing teams get more from their systems and data? Apply with your CV highlighting your Salesforce experience and any hands-on Demandbase experience.

About the Role

Turn marketing plans into well-executed campaigns using Oracle Eloqua.

We're looking for a Senior Marketing Specialist (RevOps Platform) who enjoys building campaigns, solving technical issues, and getting the details right. You will create, test, deploy, and maintain marketing automation assets that help clients get more value from their marketing technology.

Reporting to the VP of Revenue Operations, you will work closely with platform specialists, project managers, and internal delivery teams. This is an individual contributor role focused on campaign execution, with opportunities to deepen your Eloqua expertise and develop skills in Revenue Operations and platform administration.

What You'll Do

• Build marketing automation assets: Create and maintain Oracle Eloqua emails, landing pages, forms, campaigns, audience segments, and reusable assets based on approved requirements.
• Deliver accurate campaigns: Perform quality assurance and technical testing to check campaign functionality, data accuracy, and readiness before launch.
• Troubleshoot execution issues: Investigate routine Eloqua issues, recommend solutions, and escalate complex technical concerns to the appropriate team.
• Support advanced platform work: Execute complex technical requirements under the guidance of platform analysts, including implementation activities, campaign deployment, and post-launch support.
• Maintain reliable campaign data: Assist with data imports, exports, segmentation, and validation to support campaign execution and reporting.
• Keep documentation clear: Maintain accurate records of campaign builds, technical configurations, and execution activities while following established production standards.
• Manage priorities and deadlines: Coordinate multiple assignments, communicate progress and risks, and keep project records and daily time entries up to date.
• Improve how work gets done: Support platform audits and operational reviews, suggest process improvements, and participate in training and knowledge sharing.

What You'll Bring

• At least 2 years of hands-on Oracle Eloqua asset creation experience.
• Practical experience building marketing automation assets and supporting campaigns in Oracle Eloqua.
• Working knowledge of Salesforce or another customer relationship management (CRM) platform and related Revenue Operations technologies.
• A solid understanding of marketing automation practices, campaign execution, and quality assurance.
• Strong analytical and troubleshooting skills, with the ability to follow technical requirements and established processes.
• Excellent attention to detail, documentation skills, and the ability to organize multiple priorities.
• Clear communication skills to keep internal teams informed about progress, issues, and delivery timelines.
• A bachelor's degree, preferably in Marketing, Business, Communications, Computer Science, or a related field.

Preferred Qualifications

• Oracle Eloqua certification.
• Experience in an agency or enterprise marketing operations environment.
• Experience across the full Eloqua campaign process, including building, testing, and deployment.

What You Can Develop in This Role

• Deeper expertise in Oracle Eloqua through practical campaign execution and continuous learning.
• Broader knowledge of Revenue Operations through collaboration with platform and delivery teams.
• Technical and operational skills that support progression toward platform analyst and administration responsibilities.