Category & Brand Manager (Coffee/F&B)

A fast-growing consumer goods company is seeking an experienced Category & Brand Manager to lead and grow a food and beverage portfolio. This is a hands-on commercial leadership role with full ownership of business performance—not a marketing support position.

The ideal candidate combines strong commercial acumen with strategic thinking and execution. You'll be responsible for driving revenue growth, managing profitability, expanding distribution channels, and leading go-to-market initiatives across multiple customer segments.

MUST HAVE HORECA AND FOOD SERVICE EXPERIENCE

Key Responsibilities

Business & Commercial Performance

• Own the full P&L for the assigned product category, including revenue, gross margin, and overall profitability.
• Develop and execute pricing strategies across retail, wholesale, and food service channels.
• Monitor category performance and identify opportunities to improve sales, margins, and market share.
• Prepare regular business reviews and performance reports for senior leadership.

Channel & Distribution Development

• Build, expand, and manage a network of resellers, distributors, and channel partners.
• Lead partner recruitment, onboarding, engagement, and performance management.
• Strengthen relationships with key accounts across food service, hospitality, and retail sectors.

Product & Category Growth

• Identify market opportunities, category gaps, and product expansion initiatives.
• Recommend and launch new SKUs based on customer needs, market trends, and commercial potential.
• Develop and execute go-to-market plans for new and existing products.

Demand Planning & Operations Coordination

• Drive demand forecasting and collaborate closely with operations and supply chain teams to ensure inventory availability.
• Balance growth objectives with inventory efficiency and working capital targets.

Team Leadership

• Lead and develop a small commercial team.
• Set performance targets, conduct pipeline reviews, and drive accountability for results.
• Foster a high-performance, customer-focused culture.

Qualifications

• Minimum 5 years of experience in Category Management, Brand Management, Business Development, or a senior commercial role.
• Demonstrated success growing a product line, brand, or category in a competitive market.
• Experience building, managing, or scaling reseller, distributor, or channel partner networks.
• Background in FMCG, food & beverage, food service, or B2B distribution.
• Strong commercial and financial acumen, including pricing, margin management, forecasting, and P&L ownership.
• Proven experience leading and developing sales or commercial teams.
• Customer-facing and field-oriented, with a preference for spending time in market and with customers.
• Experience using CRM platforms and sales management tools.

About the Role:

We are looking for a detail-oriented and proactive Accounting Officer (CPA) to join our team. This role is key in ensuring accurate financial management, compliance with government regulations, and smooth day-to-day accounting operations.

Key Responsibilities:

• Manage month-end and year-end closing activities, including journal entries, account reconciliations, and preparation of financial reports.
• Maintain accurate and updated financial records such as general ledger, bank reconciliations, and expense reports.
• Prepare and file Quarterly and Annual ITRs, as well as BIR and SEC requirements.
• Assist in internal and external audits by providing necessary documentation and responding to inquiries.
• Facilitate renewal and upgrade of PCAB licenses for assigned companies.
• Set up and manage Master Data in Business Central (ERP).

Qualifications:

• Licensed CPA is a must
• Minimum of 2 years experience as Accounting Officer or Accounting Supervisor with a strong background in Financial Statement (FS) reporting.
• Proficient in accounting systems, especially QuickBooks and MS Dynamics.

We are seeking a strategic, commercially focused, and growth-oriented Chief Financial Officer (CFO) to lead our global finance organization as we continue expanding internationally.

The CFO will be responsible for driving financial strategy, operational excellence, governance, scalability, and long-term profitability across multiple markets. This executive leader will oversee all aspects of finance including FP&A, treasury, accounting, compliance, investor relations, financial transformation, and strategic growth initiatives.

We are particularly interested in candidates with leadership experience in BPO, Offshoring, Outsourcing, Employer of Record (EOR), International Finance, Shared Services, or Commercial Real Estate environments, preferably within high-growth and globally distributed organizations

Key Responsibilities

Strategic Leadership

• Develop and execute the company's global financial strategy aligned with business growth objectives.
• Serve as a trusted advisor to the CEO and executive leadership team on financial planning, investments, expansion, and commercial decision-making.
• Lead long-term forecasting, financial modeling, scenario planning, and capital strategy initiatives.

Financial Management & Governance

• Oversee all finance operations including accounting, FP&A, treasury, taxation, AR/AP, cash flow management, and corporate finance.
• Drive budgeting, margin optimization, cost efficiency, and business performance management across international operations.
• Ensure accurate and timely financial reporting across multiple entities and jurisdictions.
• Strengthen financial controls, governance frameworks, audit readiness, and enterprise risk management.
• Ensure compliance with international tax regulations, transfer pricing, and statutory requirements.

Operational & Commercial Partnership

• Partner closely with Sales, Operations, and Delivery teams to improve profitability and operational efficiency.
• Evaluate pricing strategies, commercial models, contract structures, and client profitability within BPO/EOR or outsourced service environments.
• Support international expansion initiatives from a financial, tax, and regulatory perspective.

Investor & Stakeholder Relations

• Lead board reporting and prepare executive-level financial presentations and board packs.
• Manage relationships with investors, auditors, banking partners, and key stakeholders.
• Support fundraising, mergers & acquisitions, capital structuring, and due diligence activities when required.

Leadership & Transformation

• Build, mentor, and lead a high-performing global finance team.
• Drive digital transformation initiatives across finance systems, reporting automation, analytics, and operational processes.
• Foster a culture of accountability, collaboration, and continuous improvement.

Qualifications & Experience

• 10+ years of progressive finance leadership experience, including at least 2-5 years in a CFO or equivalent executive role.
• Strong leadership experience within BPO, Offshoring, Outsourcing, Employer of Record (EOR), Shared Services, International Finance, or Commercial Real Estate industries is highly preferred.Proven track record managing multi-country and multi-entity finance operations.
• Expertise in financial strategy, treasury, accounting operations, taxation, financial modeling, and corporate governance.
• Strong understanding of international finance, compliance, transfer pricing, and risk management.Experience leading fundraising, M&A transactions, and investor relations initiatives is highly advantageous.
• Professional certifications such as CPA, CMA, or CFA are preferred.
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• Required Areas of Expertise
• Mergers & Acquisitions (M&A)
• Finance Operations (Treasury, Accounting, Taxation, AR/AP, Cash Flow)
• Financial Strategy & Planning
• Financial Modeling & Risk Management
• Enterprise-Level Leadership
• Investor & Stakeholder Relations
• Global Financial Compliance & Governance

Key Competencies

• Strategic financial acumen
• Commercial and operational mindset
• Executive leadership capability
• Strong stakeholder management
• Analytical and data-driven decision-making
• Risk and compliance leadership
• Global business perspective

Job Summary

The Chief Auto Mechanic is responsible for overseeing all vehicle maintenance and repair operations within the organization. This role ensures that all automotive work is performed efficiently, safely, and to the highest quality standards. The Chief Auto Mechanic leads a team of technicians, manages workflow, diagnoses complex mechanical issues, and ensures compliance with safety and regulatory requirements.

Key Responsibilities

• Supervise and coordinate daily activities of automotive technicians and mechanics

• Diagnose complex mechanical and electrical issues in a wide range of vehicles

• Oversee preventive maintenance programs to ensure vehicle reliability and longevity

• Ensure all repairs and maintenance tasks meet quality and safety standards

• Manage workshop operations, including scheduling, workflow, and resource allocation

• Inspect completed work to ensure accuracy and compliance with specifications

• Maintain inventory of tools, equipment, and spare parts

• Train, mentor, and evaluate staff performance

• Ensure compliance with environmental, health, and safety regulations

• Liaise with vendors and suppliers for parts procurement and service support

• Maintain accurate records of repairs, maintenance schedules, and costs

Qualifications

• High school diploma or equivalent (Technical or vocational training in automotive technology preferred)

• Certification in automotive repair (e.g., ASE or equivalent) is an advantage

• Minimum of 7–10 years of experience in automotive repair, with at least 3 years in a supervisory role

• Strong knowledge of vehicle systems, including engines, transmissions, brakes, and electrical systems

• Experience with diagnostic tools and computerized repair systems

Skills

• Strong leadership and team management abilities

• Advanced problem-solving and diagnostic skills

• Excellent communication and interpersonal skills

• Ability to work under pressure and manage multiple tasks

• Attention to detail and commitment to quality workmanship

• Organizational and time-management skills

• Proficiency in using automotive diagnostic software and tools

• Knowledge of safety standards and regulatory compliance

Why Apply for This Role?

Build a stable career by joining our team—the Philippines' leading auto service expert—where you will sharpen your technical skills, work with modern diagnostic equipment, and enjoy competitive compensation.

Lead the Next Stage of Commercial Growth

We are seeking an accomplished Chief Sales Officer to lead the sales and commercial direction of a well-established Philippine organization in the education, publishing, retail, and learning-solutions sector.

This is a senior executive opportunity for a commercially driven leader who has successfully built sales organizations, grown consumer markets, developed strategic distribution channels, and translated market opportunities into sustainable revenue and profitability.

What You'll Lead

• Develop and execute the company's retail and sales strategy to drive revenue growth and profitability, with a strong focus on the consumer market.
• Lead the overall sales organization and align sales targets, channels, resources, and priorities with the company's business strategy.
• Drive achievement of sales volume, market share, revenue, profitability, and other key commercial objectives.
• Oversee sales planning, budgets, projections, costs, and related commercial performance across B2C and B2B markets.
• Build and strengthen strategic partnerships with distributors and other channels to expand product availability and market reach.
• Identify and develop alternative sales and distribution channels that support long-term business growth.
• Partner closely with Marketing and Market Teams on competitive intelligence, merchandising, product positioning, and go-to-market initiatives.
• Identify and pursue new business opportunities and strategic commercial partnerships.
• Establish effective sales performance management systems and ensure accountability across the organization.
• Develop, mentor, and strengthen sales leaders and teams while fostering a high-performance and growth-oriented culture.
• Build productive senior-level relationships with customers, partners, prospects, and other key stakeholders.

What We're Looking For

• College graduate with Masteral units or a Master's degree.
• Extensive progressive experience in sales, commercial, retail, or business leadership.
• At least 26 years of relevant professional experience, including a minimum of 15 years in managerial or executive leadership roles.
• Strong track record of leading sizeable sales organizations and delivering measurable revenue and profitability growth.
• Strong experience in retail/B2C sales, with exposure to B2B markets highly valuable.
• Experience in channel development, distributor partnerships, market expansion, and go-to-market strategy.
• Demonstrated experience managing sales budgets, forecasts, performance targets, and commercial results.
• Strong business acumen with the ability to balance revenue growth with profitability.
• Proven ability to collaborate with Marketing, Product, Operations, and other executive stakeholders.
• Strong strategic communication, critical thinking, decision-making, organizational leadership, and stakeholder management skills.

Experience within retail, consumer goods, publishing, education-related products, distribution, or other multi-channel consumer businesses would be highly relevant.

Why Consider This Opportunity?

This is more than a traditional sales leadership position.

You will have the opportunity to influence the company's overall commercial direction — from retail strategy and channel expansion to partnerships, product positioning, sales organization development, and long-term profitable growth.

If you have built high-performing sales organizations, expanded consumer markets, developed successful distribution strategies, and consistently translated commercial strategy into results, we'd like to hear from you.

Take the lead in shaping the next chapter of growth for an established Philippine organization.

About the Role

Location: Ortigas, Pasig City

The Associate Director – Client Delivery leads the successful delivery of marketing programs across a portfolio of client accounts. You'll guide delivery managers and cross-functional teams, translate client priorities into coordinated execution, and ensure work meets agreed timelines, scope, and quality standards.

Combining strategic oversight with hands-on leadership, this role gives you the opportunity to shape how teams work, strengthen client relationships, and improve delivery across multiple accounts.

What You'll Do

• Own delivery performance. Oversee execution across assigned accounts, maintain consistent service standards, and make day-to-day delivery decisions within established authority.
• Lead marketing programs. Coordinate projects involving multiple teams and workstreams, managing dependencies, scope changes, and delivery schedules.
• Plan resources and priorities. Work with functional leaders to align team capacity, allocate resources, and resolve competing demands so projects stay on track.
• Manage delivery risks. Review account health, resource utilization, and quality indicators. Work with relevant teams to maintain accurate client health assessments, resolve issues, and escalate concerns when needed.
• Connect delivery with client goals. Partner with client relationship and success teams to align execution with business priorities, support retention, and contribute delivery insights to account growth discussions.
• Lead performance conversations. Present delivery results, recommendations, and improvement plans during client meetings, quarterly business reviews, and strategic discussions.
• Develop delivery leaders. Coach Delivery Managers and Coordinators in project execution, quality assurance, stakeholder communication, and sound escalation decisions.
• Improve ways of working. Strengthen account reviews, performance dashboards, and project retrospectives. Standardize effective practices to improve efficiency and help teams deliver consistently as operations scale.

What You'll Bring

• 7–9 years of relevant experience in client delivery, marketing operations, or project and program management.
• A proven track record of managing delivery across multiple client accounts or large-scale client engagements.
• Strong command of project and program management approaches, such as Agile, Waterfall, or hybrid methodologies, applied to complex marketing initiatives.
• Experience leading distributed teams and coordinating work across functions, locations, and time zones.
• Strong stakeholder management, communication, and presentation skills, with the ability to resolve escalations and turn performance data into clear recommendations.
• Advanced proficiency in project management tools and reporting dashboards to monitor progress, manage risks, and support delivery decisions.

Preferred Qualification

Formal training or certification in project or program management, such as PMP, PMI-ACP, PRINCE2, or an equivalent qualification.

How Success Is Measured

• Consistent delivery quality, adherence to service-level agreements, and effective resolution of escalations.
• Strong client satisfaction and Net Promoter Score results.
• Delivery performance that contributes to client retention and growth in revenue from existing accounts.

Why Consider This Opportunity

• Take ownership of delivery decisions across a portfolio of client accounts and shape improvements that influence client outcomes.
• Develop delivery managers while working closely with client-facing leaders and teams across global functions.

Apply with your updated CV to bring your delivery leadership and marketing program management experience to this role.

About the Role

Bring structure to complex projects and help teams deliver work clients can rely on.

As a Client Marketing Delivery Manager, you will oversee day-to-day project delivery across assigned client accounts within a marketing services organization. You will coordinate teams, manage competing priorities, and keep projects moving from planning through execution while meeting agreed timelines, scope, and quality standards.

Working closely with Client Partners, Client Success Managers, and teams across different functions, you will turn client objectives into clear delivery plans, address risks early, and improve how work gets done.

What You'll Do

• Own project delivery. Manage daily execution across assigned client accounts, keeping deliverables on time, within scope, and aligned with quality standards.
• Plan and prioritize work. Develop and maintain project timelines, milestones, and priorities while coordinating team capacity and dependencies.
• Keep teams aligned. Clarify responsibilities, coordinate handoffs, and resolve blockers across teams to maintain steady progress.
• Maintain clear project visibility. Keep dashboards, trackers, workflows, and documentation accurate so stakeholders understand progress, priorities, and next steps.
• Manage delivery risks. Identify potential delays or issues early, coordinate solutions, and escalate concerns with practical recommendations.
• Track delivery performance. Monitor resource utilization, adherence to service-level agreements, and rework trends, providing accurate and timely inputs to client health reporting.
• Lead delivery discussions. Facilitate internal progress meetings and client delivery check-ins, documenting decisions and following through on agreed actions.
• Support client objectives. Partner with Client Partners and Client Success Managers to align delivery with expected outcomes and prepare teams for potential account expansion.
• Coordinate smooth onboarding. Help new projects and team members get started with clear expectations, established workflows, appropriate tools, and shared knowledge.
• Improve delivery quality. Review outputs against quality standards and recommend practical improvements that reduce rework and make execution more consistent.

What You'll Bring

• At least 4 years of experience in project management, delivery management, or program management.
• Experience working directly with clients and managing stakeholder expectations.
• Experience coordinating teams across different functions.
• The ability to manage multiple concurrent projects, balance priorities, and maintain clear timelines.
• Experience identifying and managing project risks and dependencies.
• Familiarity with project management tools for planning, tracking, and reporting.
• Strong written and verbal communication skills, including the ability to explain progress, flag concerns, and agree on next steps.

Ready to take ownership of client project delivery? Apply and bring your project management experience to a role where your coordination and follow-through make a visible difference.

The Client Relations & Operations Team Lead is responsible for ensuring seamless operational delivery while supporting client relationship management. The role ensures that client commitments are fulfilled efficiently, accurately, and on time, while maintaining proactive communication with stakeholders and supporting the Assistant Service Delivery & Client Manager in sustaining strong client relationships.

This position balances operational execution, team supervision, and client engagement to drive high-quality service delivery, SLA compliance, and client satisfaction.

JOB SCOPE:

Operations Management

• Oversee day-to-day operational execution for assigned service lines (background verification, assessments, etc.).
• Ensure adherence to SLAs, KPIs, accuracy, and compliance standards.
• Monitor team productivity, workload distribution, and queue management to prevent backlogs.
• Identify operational risks and escalate issues to the Assistant Service Delivery & Client Manager.
• Implement process improvements, automation initiatives (e.g., Sherlock v2), and workflow optimization.
• Maintain operational dashboards and performance tracking for continuous monitoring.

Client Management Support

• Serve as secondary point of contact for clients on operational matters.
• Assist in managing client expectations and ensuring service satisfaction.
• Provide data, SLA reports, and operational updates for client business reviews.
• Collaborate with clients to resolve operational issues and queries promptly.
• Highlight trends, risks, or process gaps that may affect client experience.

Team Leadership

• Lead, coach, and mentor operational staff toward high performance.
• Conduct daily huddles, workflow alignment sessions, and performance check-ins.
• Support onboarding, training, and development of team members.
• Drive accountability, engagement, and adherence to operational SOPs.

Quality & Continuous Improvement

• Track SLA compliance, accuracy, and turnaround times.
• Partner with Quality Assurance to minimize errors and rework.
• Drive operational process improvement initiatives and efficiency gains.
• Ensure proper documentation, compliance, and audit readiness.

Stakeholder Coordination

• Collaborate with internal teams (Operations, Quality, IT, Billing, Client Services) to optimize processes.
• Support Assistant Service Delivery & Client Manager in client escalations or operational discussions.
• Contribute insights to strategy discussions regarding operations and client experience.

QUALIFICATIONS:

Education

• Bachelor's degree in Business, Operations, HR, or related field.

Experience

• 2–4 years of experience in operations and client management, preferably in B2B, HR services, or BPO environments.
• Strong understanding of SLA governance, workflow management, and process optimization.
• Experience in CRM systems, reporting tools, and operational dashboards.
• Proven ability to lead a team and interact with clients professionally.

About the Role

Take the lead in healthcare support operations.

We are looking for a Healthcare Support Team Lead to guide a growing clinical support team, ensure service quality, and oversee day-to-day healthcare coordination in a global shared services environment.

This role is ideal for candidates with leadership experience in healthcare support, especially those with exposure to healthcare accounts in a BPO, contact center, or shared services setting.

Key Responsibilities

• Lead, coach, and support Clinical Support Agents in daily operations.
• Monitor team performance, workload, attendance, productivity, and service quality.
• Oversee inbound calls, email queries, medical bookings, referrals, documentation, and case administration.
• Coordinate with healthcare teams, clinicians, case managers, HR, finance, and other stakeholders.
• Ensure patient, client, and internal requests are handled accurately, professionally, and on time.
• Review documents and records for accuracy, completeness, formatting, and proper filing.
• Ensure medical and personal information is handled with strict confidentiality and data protection standards.
• Support escalations, issue resolution, process updates, and continuous improvement initiatives.

Qualifications

• Experience as a Team Lead, Supervisor, SME, or Senior Agent in healthcare support, contact center, or shared services operations.
• Exposure to healthcare accounts or healthcare support operations is required, preferably from a BPO or contact center background.
• Experience in clinical support, healthcare administration, occupational health support, patient coordination, medical bookings, or case administration is an advantage.
• Shared services or global support experience is highly preferred.
• Strong English communication skills, both verbal and written.
• Proficient in Microsoft Outlook, Word, and Excel.
• Strong attention to detail, organization, time management, and problem-solving skills.
• Able to handle sensitive medical and personal information with professionalism and confidentiality.
• Flexible, reliable, and able to work effectively in a fast-paced healthcare support environment.

Why Join Us

• Be part of a growing healthcare shared services team.
• Take on a role that combines people leadership, healthcare operations, and service excellence.
• Gain exposure to clinical support processes, patient coordination, and global stakeholder management.
• Build your leadership career in a stable and purpose-driven healthcare environment.

Role Overview

Lead a team that helps patients access timely care and keeps healthcare services running smoothly. You'll coach patient care advisors, administrators, or clinical support agents, improve service performance, and oversee accurate coordination from referral and appointment booking through to reporting.

Location: Bonifacio Global City, Taguig City
Employment type: Full time

Core Responsibilities

• Lead daily operations: Allocate workloads, manage coverage, and support frontline teams to deliver responsive patient and client service.
• Develop your team: Support recruitment, onboarding, coaching, appraisals, and development plans while strengthening engagement and addressing performance or employee concerns.
• Drive service performance: Monitor KPIs and SLAs, analyze results, report progress, and implement improvements to booking accuracy, turnaround times, and productivity.
• Coordinate patient services: Oversee referrals, clinically validated appointment bookings, case administration, and timely delivery of imaging reports and medical assessments according to clinical priorities.
• Support specialist services: Depending on assignment, coordinate diagnostics, lung cancer or diabetic eye screening, occupational health, absence reporting, and emergency or diving-related requests for remote physician support.
• Maintain quality and confidentiality: Check documentation, consent compliance, and patient records; follow data protection and applicable ISO information security standards; escalate clinic partner non-compliance.
• Resolve escalations: Handle sensitive enquiries and complaints with empathy, report incidents, and coordinate with clinicians, planning teams, and other stakeholders to resolve service issues.
• Oversee financial administration: Where applicable, ensure accurate invoicing, timely payment collection, recording and banking, and resolution of financial queries.

Qualifications & Requirements

• Proven experience leading customer-focused teams, including coaching, training, workload allocation, and performance management.
• Experience setting team objectives, delivering against KPIs, and using performance data to improve service delivery.
• Strong English communication and stakeholder coordination skills, with the ability to handle sensitive conversations calmly and respectfully.
• Understanding of patient confidentiality, data protection, and accurate administration, with strong attention to detail.
• Proficiency in Microsoft Office and administrative systems, including Excel for reporting and analysis.
• Strong organization, prioritization, and problem-solving skills, with flexibility to work across time zones and adapt to changing service needs.
• At least 3-5 years experience as a team lead

Preferred Qualifications

• Experience in healthcare BPO, patient engagement, or medical contact center operations. Healthcare BPO experience is an advantage
• Exposure to diagnostics, lung cancer screening, or diabetic eye screening services is an advantaged.
• Experience in occupational health administration, employee assistance services, or mental health support. Experience supporting others in mental health is preferred or an advantage for the TAC assignment.
• Advanced Excel capability, including pivot tables, lookups, and modelling.