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Do you consider yourself a passionate HR professional? Are you seeking new challenges or opportunities to make a real impact? This might be your chance! Browse through our current job vacancies today and discover exciting employment opportunities within our team. Join us at Q2 HR Solutions and unlock your potential.

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Senior Accountants

Quezon City

Full time

Department: Accounting / Finance
Employment Type: Full-time
Work Arrangement: Office-based

Job Purpose

The Senior Accountant supports the accounting function by overseeing daily accounting operations, maintaining accurate financial records, and ensuring compliance with accounting standards and internal policies. The role focuses on financial reporting, account reconciliations, audit support, and process improvements, while providing guidance and oversight to junior accounting staff to ensure accuracy, efficiency, and consistency in accounting practices.

Key Duties and Responsibilities

Financial Accounting and Reporting

  • Prepare and review journal entries, accruals, and adjustments to ensure accurate and complete financial records.
  • Maintain and reconcile general ledger accounts, ensuring timely resolution of discrepancies.
  • Assist in the preparation of monthly, quarterly, and annual financial statements in compliance with IFRS/GAAP.
  • Review subsidiary ledgers and trial balances to ensure data integrity.
  • Provide financial analysis, variance explanations, and reporting support to management.

Accounts Management

  • Oversee accounts payable and accounts receivable processes to ensure timely and accurate recording of transactions.
  • Review supplier invoices, expense claims, and payment vouchers for proper authorization, accuracy, and account coding.
  • Monitor customer accounts and ageing reports and coordinate with relevant teams on collection follow-ups.
  • Perform regular bank and other account reconciliations.

Audit and Compliance Support

  • Support internal and external audits by preparing required schedules, documentation, and financial analyses.
  • Ensure compliance with tax regulations, accounting standards, and company policies.
  • Assist in the implementation, monitoring, and enhancement of internal controls.

Systems and Process Improvement

  • Participate in the implementation, maintenance, and enhancement of accounting and ERP systems.
  • Identify and recommend process improvements to enhance efficiency, accuracy, and internal control.
  • Ensure proper documentation, organization, and retention of financial records.

Team Leadership and Support

  • Provide guidance, coaching, and technical support to junior accountants and accounting assistants.
  • Review and validate work completed by team members to ensure accuracy and compliance.
  • Promote best practices and contribute to the continuous improvement of accounting processes and systems.

Minimum Qualifications

Education

  • Bachelor's degree in accountancy, Finance, or a related field
  • Certified Public Accountant (CPA) or equivalent is preferred

Experience

  • At least three (3) to five (5) years of progressive experience in accounting, financial reporting, or related roles

Knowledge and Skills

  • Strong understanding of accounting principles, financial reporting standards (IFRS/GAAP), and internal controls
  • Proficiency in accounting and ERP systems (e.g., SAP, Oracle, QuickBooks, Microsoft Dynamics, or similar)
  • Strong analytical and problem-solving skills with close attention to detail
  • Effective communication, organization, and time management skills
  • Ability to work collaboratively with cross-functional teams
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Senior Analyst, Logistics and Transportation

Makati City

Full time

About the Job

We are looking for a Senior Analyst, Logistics and Transportation to support the timely, cost-efficient, and compliant movement of goods across local and international supply chain operations.

This role will be responsible for managing shipment execution, coordinating with logistics partners, monitoring transport performance, and ensuring that inventory deployments are delivered at the right time, place, quantity, and quality, while optimizing cost and service levels.

The role covers multiple modes of transportation including ocean, land, air, and intermodal shipments, with exposure to raw materials, semi-finished goods, and finished goods.

Key Responsibilities

Import Activities

  • Manage and monitor shipment bookings, bill of lading review, country of origin requirements, and shipping documentation to ensure compliance with customs regulations.
  • Ensure all transport operations and processes comply with company policies, health and safety standards, environmental requirements, dangerous goods management, transport safety, and import/export regulations.
  • Oversee inventory traceability within the transportation network and work closely with warehouse operations to meet delivery plans and KPIs.
  • Support and implement cost efficiency initiatives using LEAN or operational excellence methodologies.
  • Collaborate with cross-functional supply chain teams to optimize customer service, cost, and overall network performance.
  • Coordinate and schedule shipment deployments to warehouses within agreed service level agreements.
  • Work closely with logistics service providers, forwarders, carriers, truckers, brokers, and other stakeholders to meet operational performance targets.
  • Address and resolve day-to-day shipment issues, while keeping relevant stakeholders informed of any business impact or disruption.
  • Monitor standard logistics KPIs such as container utilization, on-time delivery, GSA utilization, and case cuts.
  • Ensure optimized utilization of contracted shipment volume for all shipments to the Philippines.
  • Manage vendor relationships and ensure vendor performance meets agreed SLAs and supplier relationship management standards.

Export Activities

  • Plan and book shipments with freight forwarders while analyzing and optimizing logistics procedures such as container utilization, shipment readiness date, target loading date, ETD, and ETA.
  • Monitor shipment milestones and closely coordinate the pickup of goods from the warehouse.
  • Support the preparation and generation of required shipping documents.
  • Coordinate with logistics service providers, forwarders, truckers, carriers, brokers, and other relevant stakeholders.
  • Resolve day-to-day export shipment issues and communicate any business impact or disruption to concerned parties.

Qualifications

  • Bachelor's degree in Industrial Engineering, Customs, Logistics Management, International Business Management, Supply Chain, or any related field.
  • At least 3 to 5 years of experience in logistics, export/import, freight forwarding, logistics manufacturing, or FMCG.
  • Experience in Philippine Customs regulations is required.
  • Knowledge or hands-on experience using SAP.
  • Strong analytical, problem-solving, and coordination skills.
  • Able to manage multiple tasks and projects simultaneously.
  • Fluent in English with strong written and verbal communication skills.
  • Proficient in Microsoft Office applications.

Preferred Skills and Competencies

  • Logistics management
  • Export and import operations
  • Stakeholder coordination
  • Vendor and carrier management
  • Action-oriented and results-driven mindset
  • Strong ownership and self-development mindset

Why Join Us

This is a great opportunity for logistics professionals who want to grow their career in a regional supply chain environment, work with diverse stakeholders, and contribute to transport efficiency, compliance, and service excellence across international logistics operations.

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Senior Automation Engineer

Not specified

Full time

About Our Client

Our client is a leading specialist provider of diagnostic and healthcare solutions, working closely with public healthcare organizations to deliver high-quality tests, scans, assessments, and procedures. Each year, they support millions of patients on their healthcare journeys, with a strong focus on patient experience and service excellence.

As a people-focused organization, their teams play a critical role in delivering services that make a real impact on local communities. Guided by core values of Trust, Passion, Care, and Fresh Thinking, our client is committed to maintaining exceptional service standards and continuously improving healthcare outcomes. Their long-term mission is to provide accessible, high-quality healthcare services to over 7 million patients by 2030, while consistently achieving high patient satisfaction.

Role Overview

Our client is seeking a Senior Automation Tester with strong expertise in Selenium WebDriver using Java and a passion for building robust, scalable automation frameworks. This role is ideal for someone who enjoys technical ownership, mentoring others, and contributing to high-quality delivery within an Agile environment.

Key Responsibilities

  • Design, develop, and maintain automated test scripts using Selenium WebDriver with Java
  • Build, enhance, and maintain automation frameworks for web and API testing
  • Collaborate with developers and QA teams to define test strategies, acceptance criteria, and automation coverage
  • Execute automated test suites and analyze results to identify defects and performance issues
  • Integrate automated tests into CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps)
  • Implement test reporting and monitoring solutions to improve visibility of quality metrics
  • Mentor junior QA engineers and promote automation best practices
  • Participate actively in Agile/Scrum ceremonies, including sprint planning, reviews, and retrospectives

Required Experience & Skills

  • 5+ years of experience in test automation, with strong hands-on expertise in Selenium WebDriver and Java
  • Solid understanding of object-oriented programming and test automation design patterns
  • Experience with testing frameworks such as TestNG or JUnit
  • Hands-on experience with API testing (e.g., RestAssured or similar tools)
  • Familiarity with CI/CD tools (Jenkins, GitLab CI, Azure DevOps)
  • Strong experience using Git or other version control systems
  • Excellent debugging, analytical, and problem-solving skills

Technology Stack

  • Backend (Required): Java, Selenium
  • Database (Preferred): SQL (PostgreSQL)

Why Join This Opportunity

  • Work on solutions that directly improve patient and healthcare experiences
  • Be part of a mission-driven organization with a strong people-first culture
  • Take ownership of automation frameworks and quality strategy
  • Collaborate with highly skilled, Agile teams in a meaningful domain


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Senior Business Process and Operations Manager

Taguig

Full time

About the Role

We are looking for an experienced Senior Business Process & Operations Manager to lead operational delivery, service performance, and process optimization within a shared services and offshoring environment.

This role is responsible for managing operational performance across multiple service portfolios, ensuring high-quality delivery, driving continuous improvement, and building strong relationships with internal stakeholders and clients.

The ideal candidate has strong BPO or offshoring leadership experience, a strategic mindset, and the ability to balance operational efficiency, service quality, and client satisfaction.

Key Responsibilities

Operational Leadership

  • Oversee day-to-day operational performance across the shared services portfolio
  • Lead service delivery strategy to ensure operational excellence and efficiency
  • Act as a primary operational contact for stakeholders and shared services leaders
  • Conduct business reviews and drive performance improvements across service lines

Program & Service Delivery Management

  • Plan and execute offshore build-operate-transfer (BOT) programs to support global delivery operations
  • Ensure the successful delivery of services aligned with operational targets and client expectations
  • Address quality, productivity, and performance issues through structured operational strategies

Performance & Process Optimization

  • Implement and manage Service Level Agreements (SLAs), KPIs, and operational metrics
  • Monitor utilization, cost-to-serve, and capacity planning to optimize service delivery
  • Lead continuous improvement initiatives across operational workflows

Stakeholder & Client Management

  • Maintain strong relationships with internal teams, leadership, and business partners
  • Support sales initiatives by ensuring the operational feasibility of proposed solutions
  • Manage escalations and service disruptions with structured problem-solving approaches

What Were Looking For

Experience

  • At least 10 years of operational management experience
  • Strong background in BPO, shared services, or offshoring environments
  • Proven experience in operations leadership, service delivery, and process improvement
  • Demonstrated ability to manage cross-functional teams and stakeholder relationships

Skills & Competencies

  • Strong leadership and project management capabilities
  • Excellent communication and stakeholder management skills
  • Experience implementing KPIs, SLAs, and operational performance frameworks
  • Ability to manage teams and workloads in fast-paced operational environments
  • Strong analytical, problem-solving, and process improvement mindset

Additional Qualifications

  • Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and project management platforms
  • Ability to travel internationally when required
  • Strong commitment to service quality, operational excellence, and continuous improvement
View Job

Senior C++ Game Software Engineer

Muntinlupa City

Full time

Job Summary: Game Software Engineer

The Game Technical Lead Software Engineer is tasked with developing and implementing software solutions for our slot machine games. Mainly, the responsibilities involved are code development, debugging, testing, and integration of software products. This position offers an opportunity to contribute technical expertise to the creation of immersive and engaging gaming experiences.

Duties and Responsibilities:

  • Design, develop, and implement software solutions for slot machine games, including gameplay features, mechanics, and user interfaces.
  • Collaborate with the game design (Artists, Animators, Sound Designers) and development teams to understand project requirements, game mechanics, and technical specifications.
  • Ensure the functionality, performance, and quality of game software through rigorous testing, debugging, and optimization.
  • Optimize game performance, memory usage, and loading times for seamless gameplay experiences on various platforms.
  • Research and incorporate new technologies, tools, and frameworks to enhance the game development process.
  • Work closely with other engineers to address technical challenges, troubleshoot issues, and propose solutions to develop customizable game development for multiple jurisdictions.
  • Collaborate with the QA team to identify and resolve bugs, performance issues, and gameplay inconsistencies.
  • Meet project deadlines and deliver exceptional results within established timelines.
  • Lead a small team of software engineers, while contributing to projects
  • Use the Agile/SDLC software tools to track, implement and communicate effectively with Senior Management.
  • Perform other task/s as assigned.

Qualifications:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • Three (3) to ten (10) years proven experience as a Software Engineer or in a similar role.
  • Experience with C/C++ on Linux and Windows. Experience with game engines, frameworks, and development tools is a plus.
  • Experience with Unity and C# is a plus.
  • Proficiency with Software Development Methodologies is required.
  • Proficiency in programming languages commonly used in game development, such as C/C++.
  • Knowledge of game development pipelines, processes, and methodologies.
  • Solid understanding of object-oriented programming principles, data structures, algorithms, and software design patterns.
  • In depth understanding of POSIX Operating Systems, System Calls etc e.g., Linux.
  • Good understanding of Graphics Frameworks/ tool chains e.g., OpenGL, Vulcan.
  • Familiarity with graphics rendering engines e.g., Unity.
  • Requires excellent debugging skills with proficiency in programming multi-threaded applications.
View Job

Senior HRIS Associate (Workday & ServiceNow)

Metro Manila

Full time

About the Role

We are looking for a Senior HRIS Associate who will support and maintain enterprise HR systems and applications within a global HRIS operations environment.

This role will provide front-line system support, manage HRIS-related cases, update HR system data, support reporting needs, participate in system releases and testing, and help improve HR technology processes. The ideal candidate has hands-on experience with Workday HCM, ServiceNow administration, HR systems support, reporting, and regression testing.

Key Responsibilities

HRIS Support and Case Management

  • Provide ongoing front-line support for enterprise HR systems through case management and HR system data updates.
  • Conduct case investigations, analysis, and root cause analysis.
  • Support MyHR / ServiceNow administration, including case reassignment, case closure, and other HRIS-owned system actions.

Workday System Administration

  • Perform transactional system administration actions in Workday, including rescinds, reassignments, corrections, and other related system admin tasks.
  • Develop and administer EIB templates.
  • Perform quality control of mass data uploads and security alignment to ensure compliance and data integrity.

Reporting and Knowledge Management

  • Maintain custom Workday reports and address inquiries related to developed reports, following established governance.
  • Contribute to and maintain the HRIS front-office knowledge repository.

System Maintenance and Testing

  • Participate in periodic system maintenance activities, including Workday releases and ServiceNow upgrades.
  • Support new feature testing, familiarization, regression testing orchestration, and execution.

Process Ownership and Team Support

  • Lead HRIS workstreams or own key cyclical processes as a subject matter expert in assigned domains.
  • Mentor peers and support team capability building through onboarding and knowledge sharing.
  • Perform other related duties and responsibilities as assigned.

Qualifications and Skills

Education

  • Bachelor's degree in Engineering, Computer Science, Human Resources, or any related discipline.

Workday and HRIS Experience

  • At least 1 to 2 years of experience in Workday Human Capital Management or Application Management Services.
  • Knowledge and experience in any of the following Workday modules, processes, and operations:
    • HCM
    • Absence / Time Off
    • Recruiting
    • Talent Acquisition
    • Compensation
    • System Administration

ServiceNow and System Administration

  • Experience in ServiceNow administration.
  • Experience in Workday system administration and HRIS support.

Reporting and Testing

  • Experience in building and modifying standard and custom reports.
  • Ability to address issues and inquiries related to developed reports.
  • Experience in Workday releases and regression testing of new configuration changes as part of system enhancement or implementation.

Preferred Qualifications

  • Workday Pro certification, equivalent qualification, or relevant training is preferred.
  • ServiceNow certification or equivalent qualification is preferred.

Work Setup and Schedule

  • Employment Type: Permanent, Full-time
  • Schedule: Must be willing to work on EMEA and North America hours for case intake and collaboration.
  • Shifting schedule may be required depending on critical deliverables and urgent requirements of supported countries.

Why Join This Role?

This is a great opportunity for HRIS professionals who want to grow their career in global HR technology support. You will work with enterprise platforms such as Workday and ServiceNow, support system improvements, contribute to reporting and data integrity, and play a key role in ensuring smooth HR systems operations across multiple regions.

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Senior Human Resources Business Partner

Taguig

Full time

About the Role

We are looking for a highly experienced Senior HR Business Partner to join a growing, globally aligned healthcare services organization. This role will serve as a strategic HR partner to senior leaders in the Philippines, driving organizational effectiveness, employee relations excellence, compliance, and transformational people initiatives.

This position plays a critical role in delivering end-to-end HR support, leading change management initiatives, and ensuring compliance with Philippine Labor Law while aligning with global HR standards.

Key Responsibilities

Strategic HR Partnership

  • Partner with senior leadership to drive business and people strategies
  • Lead organizational design and change management initiatives
  • Support acquisitions, integrations, divestments, and employee transitions
  • Deliver HR projects aligned with business objectives

Employee Relations & Compliance

  • Manage complex employee relations cases and investigations
  • Provide advisory support on labor law, policies, and change processes
  • Ensure compliance with the Philippine Labor Code and employment regulations
  • Support tribunal preparation and root cause analysis processes

HR Operations & Process Excellence

  • Oversee the accuracy and integrity of HRIS data
  • Drive process improvements using case management and people analytics
  • Conduct policy reviews and draft updated policies and documentation
  • Manage escalated HR queries (including onboarding and immigration-related matters)

Leadership & Capability Development

  • Deliver HR clinics and manager education sessions
  • Support leadership development and people manager training
  • Drive attrition management initiatives, including leaver analysis and insights
  • Mentor and support junior HR team members

Qualifications

  • Bachelor's Degree in Human Resources or related field
  • CHRP and/or CIPD certification is an advantage
  • Strong knowledge of the Philippine Labor Code and employee relations practices
  • Experience in HR Business Partner or Junior HRBP roles
  • Proven experience supporting organizational change initiatives
  • Strong analytical skills with experience using Excel for HR reporting
  • Excellent written and verbal communication skills
  • Ability to manage sensitive cases and difficult conversations with confidence
  • Flexible and willing to travel as needed
  • Healthcare industry experience is preferred but not required

Experience Required

You should have experience in:

  • Handling complex employee relations cases and investigations
  • Translating legal and policy requirements into practical HR advice
  • Supporting business transitions, acquisitions, or integration activities
  • Writing policies and procedures
  • Using HR data and analytics to propose solutions
  • Managing multiple priorities in a fast-paced environment

What We're Looking For

  • Strong stakeholder management capability
  • Strategic and commercially aware mindset
  • High integrity and sound judgment
  • Calm, confident, and solutions-oriented approach
  • A proactive professional who is not afraid to offer ideas and challenge constructively

Why Join Us?

  • Strategic, high-impact HR leadership role
  • Exposure to global HR standards and collaboration
  • Opportunity to influence organisational growth and transformation
  • Work in a values-driven, people-focused environment
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Senior IT Manager

Makati

Full time

About the job Senior IT Manager

Q2 HR Solutions is looking for a strategic and results-driven Senior IT Manager to lead our IT operations, cybersecurity initiatives, and digital transformation efforts. This role is ideal for an experienced IT leader with a strong background in information security, infrastructure management, and project delivery, who can drive innovation while ensuring system integrity and regulatory compliance in a fast-paced HR solutions environment.

About the Role

The Senior IT Manager will oversee the organization's IT infrastructure, cybersecurity framework, and technology operations. This role works closely with leadership and cross-functional teams to ensure secure, efficient, and scalable IT systems that support business growth. The role is responsible for managing IT teams, leading critical projects, ensuring compliance with data privacy regulations, and strengthening the organization's overall technology posture.

Key Responsibilities

IT Strategy & Operations Management

  • Lead and manage overall IT operations, including infrastructure, systems, and network performance
  • Align IT strategy with business goals to support organizational growth and efficiency
  • Oversee system upgrades, process improvements, and technology modernization initiatives
  • Manage IT budgets, vendor relationships, and resource allocation

Cybersecurity & Risk Management

  • Develop and implement robust cybersecurity frameworks and policies
  • Conduct regular risk assessments, vulnerability testing, and security audits
  • Lead incident response and threat management initiatives
  • Ensure compliance with data privacy laws and industry security standards

Project Management & Digital Transformation

  • Lead end-to-end IT and security-related projects, ensuring timely and successful delivery
  • Drive digital transformation initiatives to improve operational efficiency and user experience
  • Collaborate with stakeholders to define requirements and implement technology solutions
  • Monitor project performance and ensure alignment with business objectives

Data Protection & Compliance

  • Ensure compliance with relevant data protection regulations (e.g., Data Privacy Act)
  • Act as a key point of contact for audits, regulators, and compliance requirements
  • Develop and enforce data protection policies and best practices
  • Promote organization-wide awareness of data security and privacy

Leadership & Stakeholder Management

  • Lead, mentor, and develop high-performing IT teams
  • Partner with business leaders to provide strategic IT advisory and solutions
  • Build strong relationships with internal and external stakeholders
  • Foster a culture of accountability, innovation, and continuous improvement

Qualifications

Education

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Master's degree in IT or related field is an advantage

Experience

  • At least 10–15 years of progressive IT experience
  • At least 5 years in a leadership or managerial role
  • Proven experience in cybersecurity, IT operations, and project management
  • Experience handling audits, compliance, and data protection initiatives

Technical Skills

  • Strong expertise in cybersecurity, risk management, and incident response
  • Experience in network infrastructure, systems administration, and cloud technologies
  • Familiarity with security frameworks and compliance standards
  • Proficiency in IT project management methodologies

Certifications (Preferred)

  • Certified Information Systems Auditor (CISA) or equivalent is highly preferred
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Senior Operations Manager

Quezon City

Full time

About the Role

We are seeking experienced and results-driven leaders to manage end-to-end operations within a dynamic BPO/shared services environment. This role is responsible for driving service delivery excellence, achieving client KPIs, leading high-performing teams, and ensuring operational efficiency across processes. The ideal candidate has strong exposure to outsourcing environments and a proven track record in stakeholder management and performance optimization.

Key Responsibilities

Operational Leadership

  • Lead and oversee daily operations to ensure delivery of SLAs and KPIs
  • Drive productivity, efficiency, and continuous improvement initiatives
  • Manage P&L, cost optimization, and resource allocation
  • Ensure compliance with internal policies, client requirements, and regulatory standards

People Management

  • Lead, coach, and develop team leaders and frontline employees
  • Build a high-performance culture through engagement, coaching, and succession planning
  • Manage attrition, attendance, and overall team performance metrics
  • Conduct performance reviews and implement development plans

Client & Stakeholder Management

  • Act as the primary point of contact for clients and internal stakeholders
  • Build strong client relationships and ensure high satisfaction (CSAT/NPS)
  • Provide regular business reviews, reports, and insights
  • Identify opportunities for account growth and expansion

Process Improvement & Strategy

  • Drive Lean/Six Sigma initiatives and automation projects
  • Analyze data to identify gaps and recommend solutions
  • Lead transformation projects and process re-engineering efforts
  • Support digital initiatives and innovation within operations

Performance & Reporting

  • Monitor and report on KPIs such as AHT, CSAT, FCR, Quality, and Productivity
  • Ensure accurate and timely reporting to leadership and clients
  • Use analytics to drive decision-making and performance improvements

Qualifications

  • Bachelor's degree required (Business, Management, or related field preferred)
  • 5–12+ years of experience in BPO, shared services, or outsourcing industry
  • At least 3–5 years in a leadership role (Team Lead / Manager / Senior Manager)
  • Strong knowledge of operations management, service delivery, and client engagement
  • Experience handling international accounts (US, UK, AU) is an advantage
  • Exposure to Lean Six Sigma or process improvement methodologies is preferred

Skills & Competencies

  • Strong leadership and people management skills
  • Excellent communication and stakeholder management abilities
  • Data-driven decision-making and analytical thinking
  • Strategic mindset with execution capability
  • High adaptability in fast-paced environments
  • Strong problem-solving and conflict resolution skills

Benefits

  • HMO coverage (with dependents upon regularization)
  • Life and accident insurance
  • Competitive salary with performance incentives
  • Paid leaves and holiday pay
  • Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
  • Career growth and leadership development programs

Why Join Us

  • Exposure to global clients and diverse industries
  • Opportunities to lead large-scale operations and transformation projects
  • Strong focus on continuous improvement and innovation
  • Clear career progression and leadership development pathways
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Senior Payroll Specialists

Makati City

Full time

Role Overview

The Senior Payroll Specialist is responsible for the accurate, timely, and compliant delivery of payroll services across assigned countries or entities. This role ensures end-to-end payroll execution, supports vendor coordination, and maintains adherence to statutory and organizational requirements.

The position also plays a key role in issue resolution, process improvement, and delivering a high standard of internal customer service. 

Responsibilities

  • Process end-to-end payroll, including statutory and taxation payments and reporting for countries processed in-house
  • Ensure accurate and timely payroll payments for all supported countries
  • Ensure data from Workday and non-Workday systems is collated and transferred to the Local Country Payroll Vendor (LCPV)
  • Release payroll data and any special instructions to the Local Country Payroll Vendor (LCPV)
  • Receive payroll data from LCPV, review, validate, and confirm results
  • Support payroll system upgrades to ensure alignment with legal and statutory requirements
  • Coordinate with payroll vendors on all matters related to payroll processing and reporting
  • Address employee concerns and queries in a timely and professional manner
  • Maintain and update payroll-related tools (e.g., country payroll manuals, wage type catalogues, process flows, and payroll calendars)
  • Collaborate with internal stakeholders (e.g., Finance, Treasury) to process bank files and finalize payroll
  • Drive and sustain cross-country process improvements and standardization across supported regions

Qualifications

  • Knowledge of payroll processes and procedures for assigned countries
  • Strong analytical skills with the ability to manage multiple tasks and priorities in a dynamic environment
  • Proficient in Microsoft Office (Excel); experience with HRIS/payroll systems (e.g., Workday, SAP) is preferred
  • Strong focus on accuracy, control, and compliance
  • Proactive, with the ability to anticipate and resolve issues
  • Ability to handle sensitive information with a high level of confidentiality
  • Strong interpersonal skills with the ability to build professional relationships across teams
  • High level of process orientation and continuous improvement mindset
  • Above-average communication skills and strong customer service orientation
  • Bachelor's degree in Business, HR, or related discipline required
  • 3–5 years of payroll experience, preferably within an HR Shared Services environment
  • Experience handling regional or multi-country payroll is required
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