Role Overview

As a Premier Relationship Manager, you will be responsible for managing a portfolio of high-value clients, delivering exceptional financial planning services, and driving business growth through acquisition, cross-selling, and retention. This client-facing role requires professionalism, in-depth financial expertise, and a strong commitment to delivering service excellence.

Key Responsibilities

• Serve as a trusted advisor to Premier clients, understanding their financial needs and recommending suitable products and services.
• Acquire new clients and upgrade existing ones through strategic relationship management.
• Conduct regular portfolio reviews to identify cross-selling opportunities and deepen client engagement.
• Refer non-qualified business to appropriate internal partners in line with proposition protocols.
• Identify opportunities for wealth reviews and collaborate with wealth advisers to deliver tailored solutions.
• Ensure operational integrity and compliance with the bank's Target Operating Model (TOM) to maintain operational excellence.
• Collaborate with the branch and direct teams to meet business performance targets.
• Deliver consistent, personalized service and contribute to process and service improvements.
• Maintain up-to-date knowledge of financial products and services across the Group.
• Support the implementation of the Premier and Wealth Management Strategy within the branch.

Qualifications & Requirements

• Minimum of 3 years experience in financial services or retail sales, with a proven track record in insurance and investment product sales.
• Strong technical expertise in wealth management and relationship management with high-net-worth clients.
• Excellent communication and influencing skills, with fluency in English and local languages.
• Demonstrated ability in sales, networking, and portfolio management.
• In-depth understanding of financial services products, client relationship systems, and business banking segments.
• Valid local regulatory licenses and accreditations in wealth management as required.
• Strong awareness of compliance, credit, risk, and internal control to maintain a balanced risk environment.

Job Overview

We are seeking an experienced, strategic President/General Manager to provide executive leadership and overall direction for a ship management organization. This role is responsible for ensuring safe, compliant, and efficient fleet operations while driving corporate performance, financial sustainability, and organizational development.

The President / General Manager serves as the company's principal executive authority, aligning board-approved strategies with operational execution and representing the organization in the maritime industry.

Key Responsibilities

Strategic Leadership & Governance

• Lead the development of the company's long-term vision, strategic plans, and objectives

• Drive corporate performance targets and oversee execution of approved strategies

• Represent the organization to key stakeholders, regulators, clients, and industry partners

Fleet Operations & Ship Management

• Oversee the safe, efficient, and compliant management of the company's fleet

• Ensure adherence to international maritime regulations (ISM, ISPS, MLC 2006, Flag/Port State requirements)

• Provide executive leadership during major incidents, emergencies, or crises

• Conduct regular vessel visits to evaluate operational standards and crew performance

Financial Oversight & Business Performance

• Provide executive oversight of financial health, liquidity, and profitability

• Approve annual budgets, forecasts, and financial reporting

• Identify financial risks and growth opportunities in collaboration with the Finance team

Policy Development & Management Systems

• Direct the implementation of corporate policies, procedures, and governance frameworks

• Ensure continuous compliance with company standards and regulatory requirements

• Promote continuous improvement and best practices across operations

People Leadership & Organizational Development

• Build and sustain a high-performing workforce both ashore and at sea

• Support talent development through recruitment, training, succession planning, and leadership programs

• Foster a culture of accountability, safety, and continuous improvement

Qualifications

Minimum Requirements

• Bachelor's degree in Engineering, Business Administration, Maritime Studies, or related field

• At least 10 years of senior management experience, preferably in ship management or maritime operations

• Proven expertise in strategic planning, fleet operations, and corporate leadership

• Formal training in executive management and leadership

Preferred Qualifications

• Background in Marine Engineering, Nautical Science, or Maritime Transportation

• Experience in oil & gas shipping, tanker operations, or logistics

• Strong knowledge of international maritime regulations and compliance standards

Work Setup

• Executive-level role based in Alabang Office

• Requires occasional vessel visits and industry representation

About the Role

We are looking for an experienced PR Manager to lead the planning and execution of strategic public relations campaigns while building strong relationships with clients, media partners, internal teams, third-party agencies, and suppliers.

This role will manage PR projects from strategy development through execution, reporting, and evaluation. The successful candidate will also lead a team, support business development initiatives, and identify opportunities to improve campaign performance and contribute to business growth.

Key Responsibilities

Client and Stakeholder Management

• Serve as the primary point of contact for clients and develop strong, long-term relationships.
• Understand client objectives and expectations and coordinate closely with internal teams to ensure successful delivery.
• Provide regular project updates and promptly address client concerns or issues.
• Manage relationships with media partners, suppliers, third-party agencies, and other external stakeholders.

PR Campaign and Project Management

• Lead and actively manage PR projects and campaigns from planning through execution.
• Develop and present PR strategies, campaign plans, key messages, and recommendations.
• Collaborate with PR, digital, social media, influencer marketing, media relations, and other internal teams.
• Manage project timelines, deadlines, resources, and deliverables to ensure projects are completed on time and within budget.
• Lead, manage, and support the development of PR Associates and Senior PR Associates.

Media Relations

• Identify relevant media opportunities and pitch stories to journalists and media partners.
• Coordinate media interviews, press events, and other publicity activities.
• Maintain strong relationships with media contacts and stay informed about relevant industry news.
• Invite media representatives to events and help secure attendance and coverage.

Reporting and Analytics

• Prepare campaign reports and analyze data to evaluate the effectiveness of PR initiatives.
• Monitor media coverage, campaign metrics, influencer collaborations, and execution results.
• Present performance reports and recommendations to clients and stakeholders.
• Gather client feedback and assess campaign results against agreed objectives.

Budget and Supplier Management

• Help ensure campaigns are executed within the approved budget.
• Track expenses, review supplier contracts, and negotiate pricing when necessary.
• Manage resources effectively to support timely and successful campaign delivery.

Business Development

• Participate in client pitches and support the preparation of proposals and presentations.
• Conduct market research and identify potential business opportunities.
• Help build relationships with prospective clients and contribute to business growth.

Industry Knowledge

• Stay updated on PR, influencer marketing, digital advertising, emerging technologies, and industry best practices.
• Attend relevant events, conferences, and workshops to strengthen professional knowledge and industry connections.

Qualifications and Experience

• Bachelor's degree in Management, Communications, Marketing, or a related field.
• At least five years of experience as a PR Associate, Account Executive, PR Manager, Brand Manager, or in a comparable role within a PR, creative, digital, or related industry.
• Experience directly managing a team of approximately three to five employees.
• Proven experience in client relations, team management, and project management.
• Experience in writing press releases and key messages, developing presentations, and pitching or presenting to clients and stakeholders.
• Proven success in brand launches, brand activities, campaign management, project management, or event execution.
• Familiarity with AI-powered tools such as ChatGPT, Gemini, and NotebookLM is an advantage.

Skills and Competencies

• Strong leadership and people-management capability.
• Excellent written and verbal communication skills.
• Strong press release, presentation, and key-message development skills.
• Effective client, stakeholder, agency, media, and supplier management skills.
• Excellent project management, time management, and organizational skills.
• Ability to manage multiple campaigns, priorities, and deadlines simultaneously.
• Strong negotiation, budget, and resource-management skills.
• Confidence in presenting strategies, recommendations, ideas, and performance data.
• Proficiency in Microsoft Office and Google Workspace.
• Strong emotional intelligence, active listening skills, and a client-focused approach.
• Ability to collaborate effectively with cross-functional teams.
• Adaptability to changing business needs, priorities, technologies, and industry trends.
• Creative and innovative problem-solving skills.
• High level of integrity, accountability, professionalism, and reliability.
• Entrepreneurial mindset with the initiative to identify opportunities and deliver results.
• Comfortable using technology and AI-powered tools to improve campaigns, proposals, workflows, and productivity.

Why Join Us?

• Lead meaningful PR campaigns and work with a diverse range of brands, media partners, and industry stakeholders.
• Collaborate with experienced professionals across PR, digital marketing, social media, influencer marketing, and strategy.
• Take ownership of high-impact projects while developing and mentoring a PR team.
• Work in an environment that values creativity, collaboration, innovation, and continuous professional growth.

About the Role

We are looking for a detail-oriented Procurement Business Analyst who can turn procurement and supplier data into clear, actionable insights.

You will support spend analysis, procurement reporting, supplier performance monitoring, sourcing activities, and cost-improvement initiatives. This role is ideal for someone who enjoys working with data and collaborating with Procurement, Finance, Operations, and other business teams.

Key Responsibilities

• Analyze procurement spending by category, supplier, and service line.
• Prepare procurement reports, dashboards, cost trends, and variance analyses.
• Track supplier performance against KPIs and service-level agreements.
• Consolidate and validate procurement data from multiple sources.
• Identify potential cost savings and process-improvement opportunities.
• Support purchase requisitions, purchase order tracking, and supplier onboarding.
• Assist with sourcing, tendering, and supplier evaluation activities.
• Monitor contract usage, supplier compliance, and procurement risks.
• Support supplier reviews, business cases, audits, and compliance checks.
• Present procurement insights clearly to internal stakeholders.
• Maintain accurate supplier, contract, and procurement records.

Qualifications and Experience

• Bachelor's degree in Business, Finance, Economics, Supply Chain Management, Analytics, or a related field.
• Strong Microsoft Excel skills, including lookups, pivot tables, and basic data modelling.
• Ability to analyze, interpret, and present data accurately.
• Strong written and verbal communication skills.
• Good attention to detail and organizational skills.
• Ability to manage deadlines and multiple priorities.
• Proactive, collaborative, and comfortable working independently.

Nice to Have

• Experience or exposure to procurement, purchasing, or supply chain processes.
• Experience using Power BI or other data visualization tools.
• Understanding of cost analysis, supplier evaluation, or contract management.
• Internship or work experience in procurement, finance, supply chain, or analytics.

Why Join Us?

• Build practical experience in procurement and commercial analysis.
• Develop your skills in Excel, Power BI, sourcing, and supplier management.
• Work with different business teams on meaningful data and cost-improvement initiatives.
• Gain exposure to procurement reporting, contracts, and commercial decision-making.

Overview

Our client is a leading company known for its commitment to quality, reliability, and excellent customer service. With a strong focus on operational excellence, they invest in developing their people and processes to deliver outstanding results. Joining their team means working in a collaborative, supportive environment where growth and skill development are valued.

Job Summary:

Our client is seeking a Quality Assurance Specialist (QA) to ensure their team consistently delivers high-quality service. This role involves monitoring calls, coaching team members, generating performance reports, and training new agents on updated processes. While prior QA experience is a plus, senior agents with strong communication and leadership skills are encouraged to apply.

Key Responsibilities:

• Monitor calls and conduct weekly QA calibration sessions.
• Coach team members and provide constructive feedback to improve performance.
• Prepare monthly reports, track team scores, and guide agents on improving results.
• Train new agents on updated processes and company standards.
• Collaborate with management to maintain and enhance quality assurance practices.

Qualifications:

• Senior agent experience preferred; QA-specific experience is a plus but not required.
• Strong communication and coaching skills.
• Ability to analyze performance metrics and provide actionable feedback.
• Flexible and willing to work onsite; remote work not available.
• Available to start ASAP and attend onsite interview with one day prior notice.
  

What it's about

We are looking for a skilled and driven Qlik Sense Developer to join our Data Analytics team on a contingent basis. In this role, you will help translate complex data into meaningful insights that support informed decision-making across the business.

You will work closely with business stakeholders, data engineers, and analytics professionals to design and deliver scalable data solutions, with a strong focus on data visualization, data modeling, and business intelligence.

This position is ideal for someone who combines strong technical expertise with a proactive, solution-oriented mindset and enjoys working in a dynamic, international environment.

Your responsibilities

• Design, develop, and maintain Qlik Sense dashboards, reports, and applications to support business needs
• Analyze raw datasets and transform them into structured, high-quality data models and visual insights aligned with stakeholder
• Build and optimize data pipelines, data marts, and analytical datasets for efficient consumption across the organization
• Ensure data accuracy, consistency, and reliability across reporting solutions
• Collaborate closely with business users and technical teams to gather requirements and translate them into scalable analytics solutions
• Support the continuous improvement of reporting capabilities, including enhancing existing dashboards and exploring new analytical tools
• Contribute to documentation and ensure adherence to data governance and platform standards
• Proactively engage with stakeholders to provide insights and recommendations based on data findings

What we expect

• Bachelor's degree in Computer Science, Data Analytics, Information Systems, or a related field
• Proven experience in Qlik Sense development, including dashboard design and scripting
• Strong understanding of:
  • Data modeling and data visualization best practices
  • SQL and relational databases
  • ETL processes and data pipeline concepts
• Experience working with large and complex datasets in a data analytics or BI environment
• Strong analytical thinking and problem-solving skills
• Ability to communicate effectively with both technical and non-technical stakeholders
• Self-driven, detail-oriented, and able to deliver results in a fast-paced, project-based environment

What we offer

Partners Group is a global financial institution that retains the culture, pace, and agility of a start-up. As a growing firm, we are committed to attracting, developing, and retaining top talent.

In this role, you will benefit from:

• Exposure to enterprise-scale data platforms and analytics initiatives
• A collaborative, international working environment
• Opportunities to contribute to high-impact, business-critical data solutions
• A dynamic setting where your expertise directly supports strategic decision-making

About the Role

We are looking for a Quality Analyst Head (Supervisor) to lead and strengthen quality assurance operations across customer service, back-office, compliance, audit, and process improvement functions. This role is responsible for ensuring that service delivery, customer interactions, documentation, and operational processes meet internal quality standards and business requirements.

The ideal candidate has strong experience in quality assurance operations, compliance monitoring, audit execution, customer experience quality, and process improvement, preferably from insurance, HMO/healthcare, BPO, shared services, financial services, or customer operations environments.

Key Responsibilities

Quality Assurance Operations

• Lead and oversee daily quality assurance activities across assigned teams, accounts, or business units.
• Ensure accurate and consistent implementation of QA scorecards, audit guidelines, and quality standards.
• Review and validate quality evaluations to ensure fairness, accuracy, and alignment with business requirements.
• Monitor quality performance, recurring errors, compliance gaps, customer complaints, and process issues.
• Ensure timely completion of quality audits, transaction reviews, call evaluations, documentation checks, and customer interaction assessments.
• Maintain proper quality documentation, audit records, calibration outputs, reports, and corrective action trackers.

Audit, Compliance, and Risk Monitoring

• Conduct and oversee quality audits to ensure compliance with internal policies, operational procedures, and regulatory requirements.
• Identify process deviations, documentation gaps, control weaknesses, and potential compliance risks.
• Partner with Operations, Compliance, Training, and business stakeholders to address quality findings and audit concerns.
• Recommend corrective and preventive actions to reduce errors, rework, complaints, and process inconsistencies.
• Support audit preparation by ensuring that quality records, reports, and documentation are accurate and complete.

Customer Experience Quality

• Evaluate customer interactions across applicable channels, including calls, emails, chats, tickets, claims, transactions, and back-office processes.
• Assess service quality based on accuracy, professionalism, empathy, resolution quality, compliance, and customer experience standards.
• Analyze customer feedback, complaint trends, escalation drivers, and quality performance data to identify improvement opportunities.
• Provide actionable insights to improve service quality, customer experience, and operational performance.

Team Leadership and Process Improvement

• Lead, coach, and develop Quality Analysts or QA team members to ensure consistent performance and evaluation standards.
• Conduct quality huddles, calibration sessions, coaching discussions, and performance reviews.
• Analyze quality data and operational trends to identify root causes of performance gaps.
• Prepare and present quality reports, dashboards, scorecards, and business insights to key stakeholders.
• Lead or support process improvement initiatives to enhance service quality, reduce errors, and improve efficiency.
• Collaborate with Operations and Training teams to improve workflows, policies, scripts, knowledge materials, and service standards.

Key Requirements and Qualifications

• Bachelor's degree in Business Administration, Management, Industrial Engineering, Psychology, Healthcare Administration, or any related field.
• At least 4–6 years of experience in quality assurance, quality audit, compliance monitoring, customer experience quality, or process improvement.
• At least 1–2 years of supervisory, team lead, or people management experience in a QA function.
• Experience in insurance, HMO/healthcare, BPO, shared services, financial services, or customer operations is preferred.
• Strong background in QA operations, audit execution, scorecard management, calibration, quality monitoring, and quality reporting.
• Solid understanding of compliance requirements, customer interaction evaluation, audit standards, and operational risk controls.
• Proven ability to analyze quality trends, identify root causes, and recommend corrective or preventive actions.
• Proficient in Microsoft Excel, Google Sheets, PowerPoint, and quality reporting tools.
• Experience with CRM, ticketing, QA monitoring, or reporting platforms is an advantage.
• Excellent communication, coaching, stakeholder management, and presentation skills.
• Strong attention to detail, analytical thinking, sound judgment, and continuous improvement mindset.

Key Performance Indicators

• Completion rate of scheduled quality audits, evaluations, and transaction reviews.
• Accuracy and consistency of QA evaluations based on calibration results and agreed standards.
• Reduction in recurring quality errors, documentation gaps, rework, and compliance findings.
• Improvement in customer experience indicators such as quality scores, complaint trends, escalation rate, CSAT, or NPS.
• Timely closure of corrective action plans and process improvement initiatives.

Recruiters on Bench Talent Pool

The Recruiters on Bench Talent Pool is designed to proactively build, manage, and segment a pipeline of recruitment professionals for current and future hiring requirements across multiple clients and industries.

This database serves as a centralized repository of recruiter talent who may not be actively engaged in an ongoing recruitment process but have been identified as potential candidates for future opportunities. Through systematic profiling and segmentation, the talent pool enables faster mobilization of recruiters whenever new projects, ramp-ups, or replacement requirements arise.

Recruiters within the pool are categorized based on key criteria including:

• Industry specialization (e.g., Engineering, Manufacturing, Shared Services, Banking & Financial Services, Healthcare, IT, BPO, Retail, and Energy)
• Recruitment background (RPO, In-House, Agency, Executive Search, Volume Hiring)
• Functional expertise (Technical Recruitment, Corporate Hiring, Leadership Hiring, Campus Recruitment, High-Volume Recruitment)
• Experience level (Junior Recruiter, Recruiter, Senior Recruiter, Lead Recruiter, Recruitment Manager)
• Client exposure and stakeholder management capabilities
• Preferred work arrangement (Remote, Hybrid, Onsite)
• Geographic location and relocation flexibility
• Availability and notice period

The objective of this initiative is to establish a ready-to-deploy recruiter talent pipeline, reduce time-to-fill for internal and client-facing recruitment positions, improve workforce planning, and ensure business continuity during periods of rapid growth or unexpected attrition.

By maintaining an active and segmented recruiter talent pool, the organization can efficiently identify, engage, and deploy qualified recruitment professionals aligned with specific project requirements, industry demands, and client expectations.

About the Role

We are looking for a Recruitment Consultant with strong experience in financial services hiring. This role is responsible for managing end-to-end recruitment while acting as a strategic partner to stakeholders and providing market insights to support hiring decisions.

Key Responsibilities

• Manage end-to-end recruitment for financial services roles (banking, finance, insurance)
• Partner with hiring managers to understand role requirements and hiring strategies
• Source candidates through Jobstreet, LinkedIn, and other sourcing channels
• Conduct interviews and assess candidate qualifications and role fit
• Provide market insights, talent mapping, and salary benchmarking
• Manage stakeholder relationships and ensure timely hiring delivery
• Maintain accurate recruitment data in ATS/HRIS systems
• Build pipelines for hard-to-fill and niche financial roles

Qualifications

• At least 5 years of end-to-end recruitment experience
• Proven experience hiring for financial services, banking, or insurance roles
• Strong understanding of financial job functions (e.g., accounting, banking ops, sales, compliance)
• Experience using ATS/HRIS systems
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced and target-driven environment
• Can start as soon as possible

Why Join Us

• Exposure to specialized and high-impact financial hiring
• Opportunity to act as a strategic recruitment partner
• Career growth in talent acquisition and consulting
• Collaborative and performance-driven environment

Job Overview

The Recruitment Specialist is responsible for managing end-to-end recruitment activities, from sourcing and screening to interview coordination and candidate selection. This role supports corporate, executive, and volume hiring needs while ensuring a positive candidate experience and strong collaboration with hiring managers. The position plays a critical role in delivering timely, high-quality talent across multiple industries.

Key Responsibilities

• Manage full-cycle recruitment for corporate, executive, and volume hiring roles
• Source, screen, and shortlist qualified candidates using multiple recruitment platforms
• Coordinate interviews and maintain clear, timely communication with hiring managers
• Build and manage organized candidate pipelines and maintain accurate recruitment reports
• Deliver a positive and professional candidate experience throughout the hiring process
• Collaborate closely with internal stakeholders to meet hiring needs efficiently and on time

Qualifications

• At least 2 years of recruitment experience, covering corporate, executive, and/or volume hiring
• Experience in banking or finance recruitment is a strong advantage
• Excellent verbal and written communication skills
• Professional appearance and strong interpersonal skills
• Highly organized, proactive, and detail-oriented
• Willing to work in a hybrid set-up and on a midshift schedule
• Preferably residing in or near Quezon City

Why Join Us?

• Supportive and collaborative team environment
• Opportunity to work on strategic and executive-level hiring
• Exposure to multiple industries and high-impact recruitment projects
• Continuous learning and career development opportunities