About the Role

We are seeking a Patient Care Administrator to join a healthcare operations team that supports patients throughout their end-to-end care journey. This role is ideal for professionals with strong BPO experience who are comfortable handling international accounts, managing sensitive information, and delivering excellent service in a fast-paced environment.

You will act as a key point of contact for patients and internal stakeholders, ensuring appointments, referrals, and records are handled accurately, efficiently, and with care.

Key Responsibilities

• Support patients throughout their healthcare journey by providing timely and accurate administrative support

• Input, update, and maintain patient referral data across internal systems with high accuracy

• Book and manage patient appointments in line with service-level agreements and best-practice standards

• Communicate professionally with patients, referrers, and internal teams via phone and email

• Handle patient inquiries with empathy and ensure first-time resolution whenever possible

• Escalate issues appropriately to ensure continuity of care and service quality

• Ensure strict compliance with data protection, confidentiality, and quality assurance standards

• Maintain accurate, up-to-date patient records across multiple platforms

Qualifications & Experience

• At least 2 years of BPO experience supporting international clients or accounts

• Background in customer service, healthcare support, data processing, or administrative roles

• Experience handling high-volume transactions and working across multiple systems

• Strong verbal and written English communication skills

• close attention to detail with the ability to work accurately under pressure

• Proficiency in Microsoft Office applications, particularly Excel

Ideal Traits

• Patient-focused, empathetic, and service-oriented

• Confident and professional when handling sensitive or emotional situations

• Organized, reliable, and able to multitask effectively

• Open to feedback and committed to continuous improvement

• Flexible to work shifting schedules as required

Why Join Us?

• Be part of a purpose-driven healthcare support environment

• Make a meaningful impact on patient experience and outcomes

• Work in a collaborative, structured, and supportive team

• Opportunities for skills development and long-term career growth

Role Overview

• Position Title: Payroll & Benefits Specialist
• Duration: 6 months (Contract / Project-Based)
• Work Location: BGC, Taguig City
• Primary Objective: To partner with and directly support our Local HR Payroll & Benefits Officer in processing high-volume, bi-monthly Philippine local payroll using advanced MS Excel models with zero room for error.

Job Summary

We are seeking an operational, highly disciplined Payroll & Financial Data Analyst for an immediate 6 month engagement at our office in Bonifacio Global City (BGC), Taguig. The ideal candidate must combine exceptional MS Excel processing capabilities with practical, hands-on experience in Philippine local payroll operations.

Above all, this candidate must demonstrate unwavering focus, high procedural discipline, and a proven ability to follow complex operational instructions to the letter. Because payroll directly impacts employee compensation, they must execute step-by-step processing workflows and correctly apply DOLE statutory rates with 100% computational accuracy under tight bi-monthly cutoff deadlines.

Key Responsibilities

• High-Volume Data Processing & Input (MS Excel):
• Rapidly collect, normalize, and input raw operational data (timecard logs, overtime sheets, on-call hours, and Sick/Vacation leave filings) into master Excel working papers.
• Perform end-to-end bi-monthly salary calculations (1st and 2nd pay period cutoffs) with strict precision, following established calculation protocols step-by-step.
• Philippine Statutory, Tax & DOLE Premium Calculations:
• Calculate and review employee and employer statutory contributions in compliance with current SSS, PhilHealth, and Pag-IBIG rules.
• Compute monthly withholding taxes on compensation based on current BIR Tax Tables, including proper application of taxable vs. non-taxable income (e.g., De Minimis allowances, 13th-month threshold).
• Apply DOLE Premium Rates & Multipliers according to law and company policy.Instruction Following, Quality Control & Audit.
• Strictly adhere to standard operating guidelines and Mich's payroll processing workflows without skipping verification steps.
• Build and maintain conditional checks, validation rules, and error flags in Excel to catch data discrepancies (e.g., missing time-ins, duplicate entries, negative net pay).
• Perform thorough pre-payroll and post-payroll self-audits prior to submitting work for final approval.
• Workbook Optimization:
• Assist in standardizing, locking, and structuring Excel master templates to streamline data entry, automate cross-referencing (XLOOKUP, SUMIFS), and reduce manual processing friction for future cycles.

Required Skills & Qualifications

• Procedural Discipline & Focus (Must-Have):
• Proven track record of high focus and meticulous attention to detail when working with numbers under repetitive or high-volume conditions.
• Demonstrated ability to follow detailed instructions, SOPs, and DOLE/company calculation logic precisely without making assumptions or unauthorized alterations.

• Technical MS Excel Expertise (Must-Have):
• Advanced mastery of Excel formulas and functions (XLOOKUP, INDEX-MATCH, nested IFs, SUMIFS, dynamic arrays).
• Proficiency in Power Query and Pivot Tables for fast data cleaning, merging, and ingestion.
• Rapid, error-free numerical data entry skills.

• Practical PH Local Payroll Experience (Must-Have):
• At least 2+ years of hands-on experience preparing or auditing Philippine local payroll.
• Deep practical knowledge of BIR tax rules (Form 1601-C calculations), SSS/PhilHealth/Pag-IBIG tables, and DOLE labor standards regarding variable pay components.

• Soft Skills & Work Style:
• Strict adherence to the Data Privacy Act (DPA) when handling sensitive employee pay and personal data.
• Structured, methodical mindset ("measure twice, cut once" execution).
• High composure and reliability under uncompromising pay-period deadlines.

Payroll Delivery Specialist (Project-Based | 6-Month Contract | PMIBS

Position Summary

We are looking for a detail-oriented and highly organized Payroll Delivery Specialist to support payroll operations and ensure timely, accurate, and compliant payroll processing. This role will work closely with internal stakeholders, payroll providers, and HR teams to deliver seamless payroll services while supporting process improvements and project initiatives.

Key Responsibilities

Payroll Processing

• Assist in executing weekly and monthly payroll activities in compliance with company and statutory guidelines.

• Respond to payroll-related inquiries from employees and internal departments, coordinating with relevant stakeholders to resolve concerns promptly.

• Execute post-payroll activities and generate payroll reports for assigned markets.

Compliance and Audit Support

• Support internal and external audits by preparing and providing required payroll documentation and reports.

• Ensure payroll processes align with employment tax and social insurance regulations.

Collaboration with Payroll Providers

• Coordinate daily with Payroll Providers, Local P&ED, and People Lifecycle Experience Teams to exchange payroll-related information and reports.

• Align and communicate payroll calendars and critical processing dates to relevant stakeholders.

Continuous Improvement & Project Support

• Support payroll-related projects, including New Legal Entity implementations.

• Participate in User Acceptance Testing (UAT) and validate payroll system enhancements and process changes.

• Contribute to continuous improvement initiatives to optimize payroll operations.

Business Continuity

• Maintain and update payroll operational manuals and process documentation.

• Serve as backup support for minor payroll processes within the team.

• Ensure high accuracy and adherence to deadlines to minimize operational and employee impact.

Qualifications

Education

• Bachelor's degree in business, Finance, Human Resources, Accounting, or any related field.

Experience

• Minimum of 3 - 5 years of experience in in-house or outsourced payroll processing.

• Experience in Finance or HR shared services/delivery operations is an advantage.

Technical & Functional Skills

• Strong numerical and analytical skills.

• Advanced proficiency in Microsoft Excel.

• Knowledge of SAP SuccessFactors or other HR/payroll systems.

• Understanding of employment tax and social insurance regulations.

• Strong problem-solving skills with a customer-focused mindset.

• Ability to work effectively under pressure and manage tight deadlines.

• Excellent English communication skills; additional language proficiency is an advantage.

Work Schedule & Location

• Midshift schedule: Monday to Friday, 3:00 PM to 12:00 AM

• Hybrid work arrangement

• Office location: 8 Rockwell, Makati Head Office

Employment Type

• Project-Based Contract

• Duration: 6 Months

Q2 HR Solutions is a leading provider of human resources solutions for businesses of all sizes. We are currently seeking a highly skilled and detail-oriented Payroll Specialist to join our team on a full-time, permanent basis. This is a remote/work from home position, providing flexibility and work-life balance for the right candidate.

Responsibilities:

- Process and manage payroll for multiple clients accurately and in a timely manner

- Ensure compliance with all federal, state, and local payroll tax laws and regulations

- Maintain employee records and ensure accuracy of data

- Respond to employee inquiries regarding pay and benefits

- Handle any payroll-related issues or discrepancies

- Prepare and distribute payroll reports to clients

- Collaborate with HR and accounting departments to ensure accurate and timely processing of payroll

- Stay up-to-date with payroll best practices and industry changes

- Assist in the development and implementation of payroll policies and procedures

- Maintain confidentiality of all payroll information and records

- Other duties as assigned

Requirements:

- High school diploma or equivalent; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred

- Minimum of 2 years of experience in payroll processing

- Proficient in payroll software and Microsoft Office

- Strong knowledge of payroll tax laws and regulations

- Excellent attention to detail and accuracy

- Strong communication and customer service skills

- Ability to handle confidential information with discretion

- Self-motivated and able to work independently

- Strong organizational and time-management skills

We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are a dedicated and experienced Payroll Specialist looking for a new challenge, we would love to hear from you. Apply today and join our dynamic team at Q2 HR Solutions!

About the Role

We are looking for a detail-oriented and organized People Systems Administrator to support the day-to-day administration, maintenance, and accuracy of employee data and People/HR systems.

In this role, you will help ensure that employee information is accurate, secure, up to date, and readily available for reporting, compliance, and operational requirements. You will support HR system administration, data entry and validation, workforce reporting, user queries, documentation, and continuous process improvement.

This is a great opportunity for someone with experience in HR systems or HRIS administration who enjoys working with systems, employee data, reporting, and process improvement.

Key Responsibilities

People Systems Administration

• Maintain accurate employee records in HR systems.
• Process employee lifecycle updates, including onboarding, offboarding, employment changes, reporting lines, and organizational updates.
• Support day-to-day HR system administration, user access management, and basic workflow maintenance.
• Assist with system testing, upgrades, implementations, and other system-related activities.
• Troubleshoot routine HR systems issues and escalate complex system or data concerns when needed.

Data Quality & Validation

• Conduct regular data checks to ensure the accuracy and completeness of employee information.
• Identify and correct data issues and escalate recurring problems.
• Support data cleansing, audits, and compliance checks.
• Maintain secure and confidential handling of employee and workforce data.
• Help ensure data is processed in line with internal policies and data privacy requirements.

Reporting & Management Information

• Support the preparation of workforce reports, KPIs, and management information.
• Extract, validate, and organize HR data from systems.
• Assist with Excel-based reporting and basic data analysis.
• Ensure reports and data outputs are accurate before submission.
• Support reporting requirements from HR, Payroll, Finance, and other internal stakeholders.

Systems & User Support

• Act as a first point of contact for routine HR systems queries.
• Respond to system-related inquiries from employees, managers, and internal users.
• Provide clear guidance on system use and standard HR processes.
• Log, track, resolve, or escalate system issues appropriately.
• Support users in following correct system processes and maintaining accurate data.

Process Documentation & Continuous Improvement

• Maintain and update process documentation, user guides, and standard procedures.
• Support updates to training materials and system documentation.
• Identify opportunities to improve system processes, workflows, data accuracy, and efficiency.
• Contribute ideas that can reduce manual work, duplication, and avoidable errors.
• Assist in implementing system enhancements, upgrades, and process improvements.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field.
• At least 2 years of experience in HR systems or HRIS administration.
• Strong knowledge of HR processes, including employee data management, onboarding, offboarding, and reporting.
• Experience in HRIS or similar business systems, including user access management, troubleshooting, and system support.
• Proficient in Microsoft Excel for data entry, reporting, and basic analysis.
• Strong attention to detail with experience handling large volumes of accurate and confidential employee data.
• Good communication, organizational, and problem-solving skills with the ability to support users and escalate issues appropriately.
• Understanding of data privacy, confidentiality, and compliance requirements.

Who Will Succeed in This Role?

You may be a good fit if you enjoy working with HR systems, employee data, Excel, reports, and process-driven administrative work. You have a strong eye for detail, can quickly identify data inconsistencies, and are comfortable assisting colleagues with system-related questions.

If you have at least 2 years of HRIS or People Systems experience and want to further develop your career in HR technology, employee data management, and workforce reporting, we encourage you to apply.

Job Description: Personal Assistant / Administrative Assistant

Company: Jewellery by Joy - https://jewellerybyjoy.com.ph/

Jewellery by Joy offers high-quality fine jewelry sourced internationally and custom-made by experienced artisans in the Philippines. Our competitively priced products cater to modern customers seeking value and elegance.

Location: 16 J. Uptown Parksuites Tower 1, 8th Avenue. BGC Taguig City
Work Schedule: Tuesday to Saturday
Salary: ₱25,000
Preferred: Female candidate

Overview

Jewellery by Joy is hiring a Personal Assistant / Administrative Assistant who is detail-oriented, organized, and proactive. The role supports both administrative operations and light sales/marketing tasks for the brand. The ideal candidate is reliable, has a good eye for detail, and is comfortable interacting with clients.

Key Responsibilities

• Prepare, organize, and submit reports related to sales, inventory, or operations
• Handle online payments and basic financial transactions
• Manage and assist with social media handling (posting, replying to inquiries, basic content coordination)
• Assist with client coordination, including answering inquiries, setting appointments, and providing support during client visits
• Support marketing tasks such as drafting captions, helping with product shoots, and monitoring engagement
• Provide light sales assistance by endorsing products and assisting customers when needed
• Maintain organized digital files, records, and documentation
• Perform general administrative and ad-hoc tasks as needed

Qualifications

• At least 1–2 years experience in admin, marketing, or assistant roles
• Detail-oriented and highly organized
• With marketing background or experience in social media handling
• Comfortable doing light sales and interacting with clients
• Proficient in MS Office, Google Workspace, and major social media platforms
• Strong communication skills, friendly, and presentable
• Can work with minimal supervision and manage multiple tasks effectively

About the Company

Our client is a leading global healthcare organization and the UKs largest specialist provider of diagnostic and healthcare solutions. They partner with hospitals and healthcare commissioners across both the NHS and independent sectors, leveraging innovative technology to transform patient care and improve healthcare outcomes worldwide.

Role Overview

We are looking for a Mid-Level Fullstack PHP Developer to design, develop, and maintain scalable web applications. The role involves working across both backend and frontend technologies, contributing to system architecture, and collaborating with cross-functional teams in a dynamic development environment.

Key Responsibilities

• Design, develop, and maintain fullstack applications using Vanilla PHP and Laravel

• Build, integrate, and maintain APIs and backend services

• Develop systems and applications from the ground up

• Manage, optimize, and maintain PostgreSQL and SQL databases

• Contribute to frontend development using Angular, HTML, and CSS

• Collaborate with cross-functional teams in Agile and Waterfall project environments

• Participate in code reviews, testing, and continuous improvement initiatives

Qualifications & Skills

• At least mid-level experience as a PHP Developer

• Strong hands-on experience with Vanilla PHP and Laravel

• Solid understanding of API development and backend architecture

• Practical experience with Angular and frontend technologies (HTML, CSS)

• Proficient in PostgreSQL and SQL databases

• Strong communication skills and ability to work with both technical and non-technical stakeholders

• Willing and able to work onsite in BGC, Taguig on a midshift schedule

Why Join Us

• Work with a global healthcare technology leader

• Be part of projects that directly impact patient care and healthcare outcomes

• Collaborate with international teams in a stable, long-term role

Job Summary

We are looking for a licensed Physical Therapist to provide on-call therapy services through an in-app booking platform. The role involves assessing clients' physical conditions, delivering appropriate therapy sessions, and ensuring safe, effective, and professional care based on each client's needs.

The ideal candidate is client-focused, reliable, and comfortable accepting appointments through a digital platform.

Key Responsibilities

• Provide physical therapy services to clients booked through the mobile application.
• Conduct basic client assessment prior to each session, including pain level, mobility concerns, medical history, and therapy goals.
• Perform appropriate physical therapy interventions such as stretching, mobility exercises, strengthening activities, pain management support, and functional rehabilitation.
• Ensure all therapy sessions are conducted safely and professionally.
• Educate clients on proper movement, posture, home exercises, injury prevention, and recovery practices.
• Adjust therapy approach based on the client's condition, tolerance, and progress.
• Maintain accurate session notes, client updates, and service records through the app or required reporting platform.
• Follow company protocols, service standards, and professional ethics at all times.
• Coordinate with the support team for scheduling concerns, client issues, cancellations, or incident reports.
• Maintain cleanliness, proper use, and readiness of therapy tools and equipment, if applicable.
• Ensure client confidentiality and compliance with data privacy standards.

Qualifications

• Bachelor's Degree in Physical Therapy.
• Must be a licensed Physical Therapist.
• Prior experience in home care, rehabilitation, sports therapy, wellness, or clinical physical therapy is preferred.
• Experience handling musculoskeletal, mobility, post-injury, or general rehabilitation cases is an advantage.
• Comfortable using mobile applications for booking, scheduling, documentation, and communication.
• Willing to work on an on-call or per-session basis.
• Willing to travel to client locations, if required by the service model.

Skills and Competencies

• Strong clinical assessment and treatment skills.
• Good communication and client-handling skills.
• High level of professionalism, reliability, and punctuality.
• Ability to work independently with minimal supervision.
• Strong attention to safety, proper body mechanics, and client comfort.
• Flexible and adaptable to varying client needs and schedules.
• Service-oriented and patient-focused.

About the Job: Practice Lead – Executive Search & Business Development

Job Summary / About the Job

At Q2 HR Solutions, we are looking for a highly driven Practice Lead – Executive Search & Business Development to lead the growth of our Executive Search practice. This role is responsible for developing strategic client partnerships, winning new business, and delivering executive search solutions for leadership and critical hiring needs. The ideal candidate is a commercially driven recruitment leader with a proven track record in executive search, client acquisition, and consultative selling.

Key Responsibilities

• Develop and execute business development strategies to grow the Executive Search practice.
• Identify, qualify, and secure executive search engagements across target industries.
• Build and maintain relationships with C-suite executives, founders, HR leaders, and key decision-makers.
• Lead client presentations, capability pitches, proposals, and commercial negotiations.
• Manage end-to-end executive search assignments from client briefing to successful placement.
• Conduct market mapping, talent intelligence, and executive candidate assessments.
• Serve as a trusted advisor on leadership hiring, succession planning, and talent market trends.
• Expand existing client accounts by identifying additional recruitment and consulting opportunities.
• Mentor and support Executive Search Consultants and Researchers.
• Represent Q2 HR Solutions at networking events, conferences, and industry engagements.

Qualifications

Education

• Bachelor's degree in Business, Human Resources, Psychology, or a related field.

Experience

• 8–12 years of experience in Executive Search, Recruitment Consulting, Talent Acquisition, or Professional Services.
• Proven track record in business development, client acquisition, and revenue generation.
• Experience managing executive search assignments for Director, VP, C-suite, and senior leadership positions.
• Strong network among business leaders, HR executives, or industry decision-makers is an advantage.

Technical Skills

• Strong executive search and market mapping expertise.
• Excellent consultative selling and business development skills.
• Experience with Applicant Tracking Systems (ATS), LinkedIn Recruiter, and executive sourcing tools.
• Proficient in Microsoft Office applications.

Other Skills

• Exceptional communication, presentation, and negotiation skills.
• Strong commercial acumen and strategic thinking.
• Excellent stakeholder and relationship management abilities.
• Ability to lead multiple executive search engagements simultaneously.
• Results-driven with a strong focus on client satisfaction and business growth.

Benefits

• Competitive salary
• HMO coverage
• Life insurance
• Allowances
• Convertible leaves

Why Join Us (Q2 HR Solutions)

• Opportunity to lead and grow a high-impact Executive Search practice.
• Work with C-level executives and leading organizations across industries.
• Collaborative and entrepreneurial work environment.
• Career growth with opportunities to shape business strategy and client partnerships.
• Continuous learning and professional development opportunities.