What You'll Do

• Monitor and respond to messages, comments, and inquiries across social media platforms in a timely and professional manner.
• Maintain the brand's voice and tone while adapting responses based on the nature of each interaction.
• Handle difficult or sensitive conversations calmly, professionally, and with sound judgment.
• Identify and escalate complex concerns, reputational risks, or sensitive issues to the appropriate internal teams.
• Ensure social media interactions are properly tagged, documented, and handled according to established guidelines.
• Recommend improvements to response guides and communication processes based on recurring customer concerns and past interactions.
• Support the scheduling and publishing of social media content.
• Coordinate with multiple internal stakeholders to ensure accurate and consistent communication.

What We're Looking For

• Strong verbal and written communication skills in English.
• Experience in social media community management, customer engagement, digital communications, or a similar role is preferred.
• Familiarity with social media management platforms; experience with Sprinklr is an advantage.
• Ability to remain composed and professional when handling challenging or sensitive interactions.
• Detail-oriented with strong focus on accuracy and consistency.
• Strong coordination and stakeholder management skills.
• Comfortable working in a fast-paced environment and managing multiple conversations or requests.
• Knowledge of an additional European language is a plus, but not required.

You'll Be a Great Fit If You

Enjoy engaging with online communities, communicating clearly, and representing a brand professionally. You are attentive to detail, know when an issue needs to be escalated, and can balance speed, accuracy, and empathy when responding to customers online.

ACCOUNTABILITIES:
Responsible for ensuring the efficient operation, safety, and upkeep of company facilities and utilities, managing
maintenance and repair activities, overseeing procurement and vendor accreditation processes, implementing
safety orientations and drills, and maintaining accurate asset tracking records.
1. Facilities & Utilities Management, Maintenance & Repairs
2. Procurement: Source, evaluate, manage & maintain the Vendor Accreditation Tracker
3. Safety orientation, drills and reporting
4. Maintain Asset tracking (Asset Tiger)
5. Supervise Janitorial Services

DESCRIPTION OF ACCOUNTABILITIES:
Facilities & Utilities Management, Maintenance & Repairs

• Oversee the day-to-day operation of all building facilities, including power, water, HVAC (Heating, Ventilation, and AirCon), lighting, and other utilities.
• Ensure scheduled and preventive maintenance is carried out for all equipment and infrastructure.
• Monitor and coordinate with service providers and contractors for repairs and upkeep.
• Conduct regular facility inspections to identify maintenance needs and ensure all facilities are operating efficiently.
• Track and report on facility conditions, recommending improvements when needed.

Procurement: Source, evaluate, manage & maintain the Vendor Accreditation Tracker

• Source and evaluate suppliers and contractors based on company requirements and standards.
• Negotiate pricing, terms, and contracts to ensure cost efficiency and compliance.
• Maintain and update the Vendor Accreditation Tracker to ensure all vendors meet the required qualifications and documentation.
• Monitor vendor performance and compliance, including delivery timelines and quality of service.
• Coordinate with end-users for procurement needs, ensuring timely acquisition of goods/services.

Safety orientation, drills and reporting

• Attend safety orientation and refresher training organized by HR
  Coordinate with the building Admin on the schedule of regular emergency drills (e.g., fire, earthquake, evacuation) and collaborate with HR.
• Maintain updated safety manuals, evacuation plans, and emergency contact lists 
• Collaborate with HR and safety officers to ensure adherence to company health and safety standards.
• Prepare and submit incident/accident reports and recommend preventive actions.

Maintain Asset tracking (Asset Tiger)

• Maintain an accurate and updated inventory of all company assets using Asset Tiger or a similar platform.
• Tag and log new assets upon acquisition and ensure proper documentation.
• Conduct periodic asset audits and reconciliations.
• Monitor asset transfers, repairs, disposals, and ensure proper approvals and records.
• Generate asset reports for management review and audit purposes.

Supervise Janitorial Services

• Oversee and coordinate the daily cleaning and sanitation activities within the workplace.
• Develop and implement cleaning schedules to ensure all areas (e.g., workstations, restrooms, common areas, meeting rooms) are cleaned regularly and thoroughly.
• Monitor the performance of in-house or outsourced janitorial staff to ensure service quality and cleanliness standards are consistently met.
• Ensure availability and proper inventory of cleaning supplies, materials, and equipment.
• Address cleanliness-related complaints or issues promptly and implement corrective actions.
• Conduct routine inspections to ensure hygiene and sanitation standards are maintained.
• Support pest control schedules and waste management processes in coordination with other building services.

Other duties and responsibilities that may be assigned from time to time within the scope of the role.

Job Summary

We are looking for a Sr Full Stack Developer who will be responsible for planning, supervising, and overseeing technology projects from initial planning through completion. This role will manage client accounts, support technical solutioning, ensure customer satisfaction, and work closely with cross-functional teams to deliver high-quality technology solutions.

The ideal candidate is a strong technical and people leader who can manage project execution, support client-facing activities, lead technical teams, and stay updated with the latest industry trends, technologies, and best practices. This role requires someone who can identify opportunities for process improvement, business growth, and overall technology performance.

Key Responsibilities

Account Management and Client Support

• Lead and participate in sales pitches together with senior leadership and business development teams.
• Create budgets and financial targets for the department/unit.
• Estimate project and infrastructure costs for each project execution.
• Process client requirements and provide technical solutions, including solution architecture and/or proof of concept, along with accurate estimates.
• Perform key administrative tasks related to account management.
• Provide technical support to customers before and after sales.
• Maintain strong customer relationships and ensure customer satisfaction.
• Identify special cases and edge cases in client requirements.
• Work with different team members to discuss and develop possible solutions for specific client needs and requirements.
• Translate business requirements into scalable, cost-effective technical architectures and implementation approaches to support client-facing solutions and business growth.

Project Planning and Delivery

• Manage project execution and product lifecycle by prioritizing work, aligning stakeholders, and ensuring delivery of business value on time and within budget.
• Execute high-quality software and systems development through disciplined planning, agile practices, and predictable release management.
• Build and maintain data pipelines, platforms, and reporting capabilities to enable reliable insights and informed decision-making.
• Manage resource allocation, timelines, and priorities to optimize team productivity and project outcomes.
• Support the adoption of new technologies, tools, and processes to improve efficiency and delivery quality.

Technical Leadership and Execution

• Lead, mentor, and develop technical teams while fostering a culture of accountability, collaboration, and continuous improvement.
• Monitor team performance, provide coaching, and support career development within the technology organization.
• Coordinate with cross-functional stakeholders to align technology delivery with business needs.
• Enable rapid and reliable delivery through CI/CD pipelines, automation, infrastructure as code, and developer enablement tooling.
• Establish testing frameworks, automation coverage, and release quality standards to ensure reliability, stability, and customer trust.

Qualifications

• Bachelor's degree in Computer Science, Business Information Systems, or other related courses.
• At least 5–7 years of experience as a Project Manager, Project Coordinator, or in a similar role, preferably within a similar or adjacent industry.
• Proven experience working with technical teams and managing project delivery.
• Demonstrated expertise in using software applications for project delivery, budgeting, time planning, and time tracking.
• Strong understanding of business operations, with the ability to focus on core issues and develop sales strategies.
• Knowledge and understanding of the industry, competitor movements, customers' value chain, and business practices.
• Familiarity with product development life cycle management.
• Skilled in both Agile and Hybrid Agile-Waterfall methodologies.
• Strong understanding of technical solutions and their value to end users.

Core Skills and Competencies

• Strong project management and time management skills, with the ability to prioritize tasks and meet deadlines within budget.
• Excellent communication skills, with experience presenting thoughts, ideas, and data clearly.
• Strong requirements gathering, business analysis, and documentation skills.
• Ability to prepare and present Software Requirement Specifications, User Manuals, and Change Request Forms.
• Comfortable working on both technical and business matters.
• Strong planning and organizational skills, with the ability to manage multiple projects and tasks simultaneously.
• Effective negotiation and resource management skills.
• Strong problem-solving and stakeholder management skills.
• Ability to work with different levels of stakeholders and maintain strong working relationships.
• Proficiency in MS Office, including Excel, Word, and PowerPoint.
• Proficiency in Google Suite, including Sheets, Docs, and Slides.
• High level of emotional intelligence, with the ability to empathize, listen actively, and build strong relationships.
• Customer-centric mindset with a focus on reliability, trust, and results.
• Ability to adapt to changing business needs, shifting priorities, and new technologies.
• Innovation-oriented, with strong creative problem-solving skills.
• Strong integrity, ethical standards, and professional values.
• Entrepreneurial mindset with the ability to drive results, take calculated risks, and seek out new ideas.

Ideal Candidate Profile

The ideal candidate is a hands-on technology leader with strong project management experience, solid technical understanding, and excellent stakeholder management skills. They should be able to lead teams, manage client requirements, support business development activities, and ensure successful project delivery through structured planning, collaboration, and continuous improvement.

Job Overview:

We are seeking an experienced Senior Java Developer with deep expertise in API development and microservices architecture.

Duties and Responsibilities:

• Design, develop, and maintain RESTful APIs and microservices using Java and Spring Boot.
• Implement scalable, secure, and high-availability solutions for enterprise applications.
• Collaborate with architects, product owners, and other developers to define technical solutions.
• Optimize application performance and ensure robust error handling and logging.
• Integrate with third-party systems and internal services using modern API standards.
• Write clean, maintainable, and testable code following best practices (TDD/BDD).
• Participate in code reviews, mentoring junior developers, and promoting engineering excellence.
• Ensure compliance with security standards and data protection regulations.

Qualifications:

• 5+ years of professional Java development experience.
• Strong proficiency in Java 11+, Spring Boot, and Spring Cloud.
• Proven experience in API design, RESTful services, and microservices architecture.
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes).
• Familiarity with CI/CD pipelines and tools like Jenkins, GitLab CI, or Azure DevOps.
• Experience with cloud platforms (AWS, Azure, or GCP
• Understanding of design patterns, SOLID principles, and domain-driven design.
• Knowledge of message brokers (Kafka, RabbitMQ) and event-driven architecture.
• Excellent problem-solving skills and ability to work in an Agile/Scrum environment.

Tech Stacks:

• Backend (Required) - Java (Springboot)
• Frontend (Required) – Javascript
• Frontend (Ideal) - Vue.js
• Database (Required) - SQL (PostgreSQL)

Our client is a well-established international company in the home and lifestyle industry, currently expanding its Philippine operations. They are looking for a highly skilled Senior Merchandiser to play a key role in driving sourcing excellence, vendor management, and production execution.

This is an exciting opportunity for an experienced merchandising professional with a strong background in handicrafts (hardlines) who thrives in a fast-paced and growth-oriented environment.

Key Responsibilities:

• Build and develop a diverse and reliable vendor base through strategic sourcing
• Prepare product development pricing sheets based on approved artworks
• Handle sample requests (Product Development, Pre-production, and replacement samples) and conduct quality checks aligned with approved specifications
• Identify and report potential product risks to ensure compliance and quality standards
• Negotiate pricing with vendors to achieve optimal cost and profitability
• Create and maintain order pricing sheets for product assortments
• Monitor and track orders throughout the full production cycle — from order release to shipment

Qualifications:

• Minimum of 5 years experience in the handicraft industry (hardlines/softlines)
• Strong background in vendor sourcing and supplier management
• Bachelors degree in Business, Marketing, or any related field
• Proven negotiation skills and ability to manage supplier relationships
• Strong communication and interpersonal skills
• Highly dependable with strong work ethic and results-driven mindset
• Excellent attention to detail and organizational skills
• Proficient in MS Office applications, particularly Excel and PowerPoint

Why Apply?

• Opportunity to work with a globally recognized brand
• Key role in growing Philippine operations
• Competitive compensation package
• Career growth and long-term stability

About the Job

Step into a leadership role where you can drive sales, lead a high-performing team, and create an exceptional in-store experience. As a Shop Manager, you'll take ownership of store success and make a real business impact.

Key Responsibilities

• Oversee and optimize daily store operations including staff scheduling, product displays, and inventory replenishment
• Lead, coach, and motivate the team to achieve high performance and excellent service standards
• Build strong customer relationships and ensure a positive and engaging in-store experience
• Drive sales through strategic promotions, merchandising, and marketing initiatives
• Monitor industry trends and continuously improve store performance and customer engagement
• Support business goals by contributing to sales targets, product launches, and key initiatives
• Apply strong planning, leadership, and sales strategies to maximize store success

Qualifications

• Experience in retail, sales, or store management
• Strong leadership and people management skills
• Sales-driven with a proven ability to meet targets
• Excellent communication and customer service skills
• Highly organized, proactive, and results-oriented

Benefits

• Competitive salary
• Health insurance
• Employee discounts
• Paid training
• Opportunities for promotion
• Company events

Why Join Us

• Take ownership of a store and directly impact business success
• Grow your career with real leadership opportunities
• Be rewarded for your performance and results
• Work in a fast-paced, dynamic retail environment

Overview

We are looking for confident, customer-focused individuals to join our retail team as Store Sales Attendants. If you have a passion for fine jewelry, luxury service, and creating memorable shopping experiences, this is your opportunity to shine in an elegant retail environment.

Key Responsibilities

• Present and promote luxury jewelry collections with confidence and professionalism

• Welcome and assist customers, delivering warm and personalized service

• Explain product features and craftsmanship using strong product knowledge

• Handle sales transactions and provide excellent after-sales support

• Maintain store standards, including cleanliness, inventory accuracy, and visual display

• Collaborate with team members to achieve sales targets and uphold luxury service standards

• Maintain a polished and professional appearance at all times

Qualifications

• Enthusiastic about retail, luxury products, and customer engagement

• Strong communication skills; able to converse in English

• Friendly, confident, and sales-oriented personality

• Team player with a positive and proactive attitude

• At least a high school graduate

• Amenable to work Monday to Sunday (mall hours)

• Willing to be assigned to various store locations across Metro Manila

• Fresh graduates and career shifters are welcome to apply

• No prior experience required (paid training provided)

What We Offer

• Full-time employment with a mall-based schedule

• Competitive salary with attractive sales commissions

• Paid training, including for candidates without prior retail experience

• Travel and training allowances

• Complimentary and stylish uniforms

• Additional incentives for outstanding performance and special events

• Opportunities for learning, growth, and career development in luxury retail

Store Locations

• Manila: Shangri-La Manila, Shangri-La Ermita, Robinsons Ermita

• Alabang: Alabang Town Center

• Makati: One Ayala Mall, Glorietta 4 & 5, Manila Peninsula, Rockwell

• Ortigas: Robinsons Galleria, Shangri-La, Megamall

• Pasay: SM Mall of Asia, Manila Bay

• Quezon City: Trinoma

• Taguig: SM Aura

About our Client 

Our client is a well-established Philippine manufacturing company in the paper products industry, known for producing high-quality household and commercial paper products distributed nationwide. With a strong market presence and continuous expansion plans, the company is focused on strengthening its supply chain capabilities to support operational excellence, efficiency, and long-term growth.

As part of this strategic direction, they are seeking an experienced Supply Chain Director to lead and optimize end-to-end supply chain operations across procurement, planning, logistics, and distribution

Job Summary

The Supply Chain Manager is responsible for overseeing all aspects of the companys supply chain operations, from planning and procurement to logistics and delivery. This role ensures operational efficiency, cost optimization, and service excellence across the supply chain network.

The position will lead strategic planning, supplier management, and operational execution while driving continuous improvements in inventory management, procurement processes, and logistics performance. The role will also play a key part in aligning supply chain initiatives with business objectives, customer demand, and market dynamics.

Key Responsibility

Supply Chain Strategy

• Develop and implement comprehensive supply chain strategies aligned with corporate objectives, market trends, and customer demand.
• Lead long-term planning initiatives to strengthen supply chain capabilities and support business growth.
  
  

Sales & Operations Planning (S&OP)

• Drive the development, implementation, and continuous improvement of the Sales & Operations Planning (S&OP) process.
• Ensure optimal alignment between demand forecasts, production capacity, procurement planning, and inventory levels.
  
  

Procurement & Supplier Management

• Establish and maintain strategic partnerships with suppliers and vendors.
• Lead supplier negotiations to ensure competitive pricing, quality standards, and sustainability compliance.
• Implement vendor performance management programs and supplier scorecards.
  
  

Inventory & Demand Planning

• Develop and maintain inventory strategies that balance cost efficiency with service level excellence
• Establish inventory policies, safety stock levels, and replenishment systems to support operational continuity.
  

Logistics & Distribution

• Oversee logistics, warehousing, and distribution operations to ensure timely and cost-effective product delivery.
• Optimize freight management, transportation strategies, and warehouse operations.
  
  

Performance Management & Analytics

• Develop and implement Key Performance Indicators (KPIs) to monitor supply chain performance, including:
• Vendor scorecards
• Inventory turnover
• Lead-time performance
• Freight and logistics costs
• Order fulfillment and service levels
• Utilize data analytics to support strategic decision-making and continuous process improvements.
  
  

Cross-Functional Collaboration

• Work closely with Planning, Sales, Marketing, and Operations teams to align supply chain activities with product launches, promotions, and lifecycle transitions.
  
  

Risk Management & Compliance

• Develop risk mitigation strategies to ensure supply chain resilience and continuity.
• Ensure compliance with regulatory, environmental, and sustainability standards.
  
  

Process Improvement

• Identify operational inefficiencies and implement scalable solutions to improve productivity, reduce costs, and enhance customer satisfaction.
  

Qualifications

• Bachelors degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field (Masters degree is an advantage)
• 10+ years of progressive experience in supply chain management
• At least 5 years in a senior leadership role managing end-to-end supply chain operations
• Strong experience in procurement, inventory management, logistics, and distribution, preferably within an FMCG or manufacturing environment
• Proven track record in implementing S&OP processes, supply chain optimization, and cost reduction initiatives
• Strong data management and analytical skills, with the ability to develop KPI tools and drive strategic decision-making
• Exceptional leadership, negotiation, and stakeholder management skills
• Demonstrated experience in identifying operational bottlenecks, implementing scalable solutions, and driving process efficiencies
• Ability to balance cost management with superior customer service and operational excellence
• Willing to engage directly in operational supply chain activities when necessary

Client: Quanta Paper Corp.

Website: https://www.quantapaper.com.ph/

Address: 149-A Rt. Rev. G. Aglipay, Mandaluyong City

Location: Mandaluyong

Work Arrangement: On-Site – M-F compressed 8am-630pm

Salary Budget: Php100,000 - Php120,000

JOB DESCRIPTION

6 Months Expected Results

SUPPLY CHAIN DIRECTOR

Responsible for overseeing all aspects of a company's supply chain, from planning and procurement to logistics and delivery, to ensure efficiency and cost-effectiveness. This role involves setting strategic goals, managing a team, optimizing physical and informational flows, negotiating with suppliers, minimizing risks, and ensuring compliance with all regulations.

Key Responsibilities:

Develop and implement comprehensive supply chain strategies that align with corporate objectives, market trends, and customer demands.

Drive the creation, execution, and continuous improvement of the Sales & Operations Planning process to optimize supply and demand alignment.

Establish and maintain inventory policies and targets to balance cost control with service level excellence.

Forge and manage strategic partnerships with suppliers and vendors, ensuring compliance with quality, cost, and sustainability standards.

Oversee procurement, demand planning, inventory control, and logistics operations to ensure optimal efficiency, timely delivery, and cost-effectiveness.

Develop and implement Key Performance Indicators (KPIs) to monitor supply chain performance, including vendor scorecards, inventory turnover rates, lead-time analysis, freight cost management, and order fulfillment metrics.

Work closely with Planning, Marketing to align supply chain activities with product launches, lifecycle transitions, and business objectives.

Develop risk mitigation strategies and sustainability initiatives to ensure resilience and compliance with environmental and regulatory standards.

Identify inefficiencies and implement process enhancements to maximize productivity, minimize costs, and improve customer satisfaction.

Key qualifications and skills:

Bachelor's degree in Supply Chain Management, Business Administration, or a related field (Masters preferred).

Minimum of 10+ years of progressive experience in supply chain management, with at least 5 years in a senior leadership role.

Deep understanding of procurement, inventory management, logistics, and distribution in an FMCG business.

Strong data management and analytical skills, with the ability to develop KPI tools and drive strategic decision-making.

Exceptional leadership, negotiation, and stakeholder management skills with the ability to influence at all levels of the organization.

Proven track record in identifying operational bottlenecks, implementing scalable solutions, and driving process efficiencies.

Ability to balance cost management with superior customer service and operational excellence.

Willing to dip his/her hands in the actual supply chain operations.

Expected Results for the first 6 months:

The expected results for a Supply Chain Director within the first six months involve a progression from intensive learning and relationship-building to strategic analysis, hands-on contribution, and the proposal or initial implementation of key improvements.

First Month:

1. Meet with the whole logistics and warehouse team in Pampanga, Mandaluyong and All DCs.

2. Identify key challenges for each location that needs urgent attention.

3. Meet with key internal stakeholders (Finance, Sales, Manufacturing, etc.) and critical external partners/suppliers especially 3rd party trucking. The goal is to understand their needs and how the current supply chain impacts their functions.

4. Gain a deep understanding of the existing SAP system, as well as current policies, procedures, and data quality.

5. Identify, gather data for, and baseline the current key performance indicators (KPIs) (e.g., on-time delivery rates, inventory turnover, cost per shipment, supplier defect rates per location).

6. Review reports submitted by the team and ensure accuracy of reports submitted.

7. Identify immediate pain points, potential risks and areas for immediate "quick wins". Provide action plans proposal for improvement to the President and CEO with timeline of execution.

8. Understand and align with the company's mission and values, setting a tone of leadership and collaboration.

Second to Third Month:

Implement small, high-impact improvements identified in the first month to build credibility.

Share a formal assessment of the supply chain's current state with President and CEO and propose a 12-month strategic roadmap with clear objectives and timelines.

Initiate the planning or early implementation of mid-term process improvements (e.g., developing a supplier scorecard system, optimizing a specific transportation route, or refining demand forecasting methods).

Evaluate the current team's capabilities, identify skill gaps, and begin mentoring high-potential leaders or planning for necessary training/hiring and replace employees who are not the right fit.

Achieve 100% proper mill warehouse arrangement.

Fourth to Sixth Month:

Demonstrate tangible improvements in key metrics (e.g., reduced operational costs, improved on-time delivery percentages, better inventory accuracy and reduce out of stock).

Implement contingency plans, diversify key suppliers, or formalize risk management protocols to build a more resilient supply chain.

Lead the SNOPP meeting.

Identify ways in setting controls and monitoring for all Vismin DC operations and performances.

Conduct formal performance reviews for direct reports and work with the hiring manager to create a development plan for the next year.