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Procurement Officer - Mandarin

Manila

Full time

About the Role

The Procurement Officer supports the company's purchasing and sourcing requirements, with a key focus on finding reliable suppliers, materials, and products from China. The role involves coordinating directly with suppliers, negotiating commercial terms, and helping ensure quality, cost, and delivery requirements are met.

This opportunity is open to Mandarin-speaking professionals with purchasing or procurement experience, including junior-level candidates who have exposure to China sourcing and are interested in developing their career in international procurement.

Key Responsibilities

  • Source and identify qualified suppliers, manufacturers, materials, and products from China based on business requirements.
  • Handle purchasing and procurement activities from supplier sourcing through order coordination.
  • Communicate and negotiate with China-based suppliers regarding pricing, specifications, availability, lead times, and commercial terms.
  • Compare supplier quotations and help evaluate vendors based on cost, quality, reliability, and delivery capability.
  • Coordinate with internal teams to understand purchasing and material requirements.
  • Maintain and develop relationships with existing and potential suppliers.
  • Monitor purchase orders and coordinate with suppliers to support timely delivery.
  • Assist with supplier accreditation, documentation, and other procurement requirements.
  • Conduct supplier and market research to identify alternative sources and potential cost-saving opportunities.
  • Travel to China as required for supplier meetings, sourcing activities, negotiations, factory visits, and other procurement-related requirements.

Qualifications

  • Bachelor's degree in Business, Supply Chain, Engineering, or any related field.
  • Must be able to communicate effectively in Mandarin.
  • Relevant experience in Purchasing, Procurement, Sourcing, or Supplier Management is required.
  • Must have experience or practical knowledge in sourcing suppliers or products from China.
  • Comfortable communicating and negotiating directly with China-based suppliers.
  • Willing and able to travel to China as part of the role.
  • Open to junior-level candidates with relevant purchasing and China-sourcing exposure.
  • Candidates with an Engineering background are highly preferred, particularly for roles involving technical materials, equipment, or product specifications.
  • Strong communication, negotiation, coordination, and problem-solving skills.
  • Organized and able to manage multiple supplier and purchasing requirements.

Skills and Competencies 

  • Knows how to identify and source reliable suppliers in China.
  • Can confidently communicate with suppliers in Mandarin.
  • Understands basic purchasing and supplier negotiation processes.
  • Is proactive in researching alternative suppliers and sourcing options.
  • Can balance cost, quality, delivery timelines, and supplier reliability.
  • Is comfortable working in a fast-paced and results-driven environment.

Why Apply?

Build your experience in international procurement and China sourcing while working directly with overseas suppliers and supporting strategic purchasing requirements.

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Project Director

Cebu City

Full time

About the Role

We are seeking an experienced and results-driven Project Director to provide strategic leadership in the planning, management, and execution of construction projects.

Reporting directly to the Chief Operating Officer (COO), the successful candidate will oversee project operations, budget management, contractor coordination, and project implementation while ensuring that all projects align with organizational objectives, quality standards, and established timelines.

This role is ideal for a seasoned construction professional with strong technical expertise, excellent leadership capabilities, and a proven track record in successfully managing projects and multidisciplinary teams.

Key Responsibilities

  • Provide strategic leadership and direction in the planning, execution, monitoring, and completion of construction projects.
  • Oversee project implementation, ensuring compliance with approved plans, budgets, timelines, and established procedures.
  • Lead project budgeting, cost management, and progress monitoring to ensure efficient utilization of resources.
  • Manage and supervise Quantity Surveying, Technical Planning, and Construction Management teams to ensure effective project delivery.
  • Oversee contract administration and contractor management throughout project implementation.
  • Lead project plan reviews and value engineering initiatives to improve cost efficiency and overall project performance.
  • Work closely with the COO and Management Team to ensure project strategies and deliverables align with business objectives.
  • Ensure that construction management teams consistently follow project management standards, processes, and procedures.
  • Provide mentorship, coaching, and guidance to technical and construction teams to strengthen operational performance.

Qualifications

  • Must be a Licensed Civil Engineer in the Philippines.
  • At least 15 years of solid experience in project management, including budget management, contract and contractor management, and project implementation.
  • Extensive knowledge of construction management, project planning, cost control, and project execution.
  • Proficient in Microsoft Office applications and AutoCAD.
  • Strong leadership and managerial capabilities, with experience overseeing technical and construction teams.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Strong analytical skills, particularly in budget analysis, cost management, and project performance monitoring.
  • Knowledge of current construction industry standards, best practices, and relevant technologies.
  • Highly organized, detail-oriented, cost-conscious, and results-driven.
  • Willing to work in Cebu City.

Why Consider This Opportunity?

Take on a senior leadership role where you can directly influence project strategy, manage multidisciplinary construction teams, and contribute to successful project delivery.

Apply now and take the next step in your construction leadership career!

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QA Specialist

Mandaluyong City

Full time

Overview

Our client is a leading company known for its commitment to quality, reliability, and excellent customer service. With a strong focus on operational excellence, they invest in developing their people and processes to deliver outstanding results. Joining their team means working in a collaborative, supportive environment where growth and skill development are valued.

Job Summary:

Our client is seeking a Quality Assurance Specialist (QA) to ensure their team consistently delivers high-quality service. This role involves monitoring calls, coaching team members, generating performance reports, and training new agents on updated processes. While prior QA experience is a plus, senior agents with strong communication and leadership skills are encouraged to apply.

Key Responsibilities:

  • Monitor calls and conduct weekly QA calibration sessions.
  • Coach team members and provide constructive feedback to improve performance.
  • Prepare monthly reports, track team scores, and guide agents on improving results.
  • Train new agents on updated processes and company standards.
  • Collaborate with management to maintain and enhance quality assurance practices.

Qualifications:

  • Senior agent experience preferred; QA-specific experience is a plus but not required.
  • Strong communication and coaching skills.
  • Ability to analyze performance metrics and provide actionable feedback.
  • Flexible and willing to work onsite; remote work not available.
  • Available to start ASAP and attend onsite interview with one day prior notice.
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Qlik Sense Developer - Data Analytics

Taguig

Full time

What it's about

We are looking for a skilled and driven Qlik Sense Developer to join our Data Analytics team on a contingent basis. In this role, you will help translate complex data into meaningful insights that support informed decision-making across the business.

You will work closely with business stakeholders, data engineers, and analytics professionals to design and deliver scalable data solutions, with a strong focus on data visualization, data modeling, and business intelligence.

This position is ideal for someone who combines strong technical expertise with a proactive, solution-oriented mindset and enjoys working in a dynamic, international environment.

Your responsibilities

  • Design, develop, and maintain Qlik Sense dashboards, reports, and applications to support business needs
  • Analyze raw datasets and transform them into structured, high-quality data models and visual insights aligned with stakeholder
  • Build and optimize data pipelines, data marts, and analytical datasets for efficient consumption across the organization
  • Ensure data accuracy, consistency, and reliability across reporting solutions
  • Collaborate closely with business users and technical teams to gather requirements and translate them into scalable analytics solutions
  • Support the continuous improvement of reporting capabilities, including enhancing existing dashboards and exploring new analytical tools
  • Contribute to documentation and ensure adherence to data governance and platform standards
  • Proactively engage with stakeholders to provide insights and recommendations based on data findings

What we expect

  • Bachelor's degree in Computer Science, Data Analytics, Information Systems, or a related field
  • Proven experience in Qlik Sense development, including dashboard design and scripting
  • Strong understanding of:
    • Data modeling and data visualization best practices
    • SQL and relational databases
    • ETL processes and data pipeline concepts
  • Experience working with large and complex datasets in a data analytics or BI environment
  • Strong analytical thinking and problem-solving skills
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Self-driven, detail-oriented, and able to deliver results in a fast-paced, project-based environment

What we offer

Partners Group is a global financial institution that retains the culture, pace, and agility of a start-up. As a growing firm, we are committed to attracting, developing, and retaining top talent.

In this role, you will benefit from:

  • Exposure to enterprise-scale data platforms and analytics initiatives
  • A collaborative, international working environment
  • Opportunities to contribute to high-impact, business-critical data solutions
  • A dynamic setting where your expertise directly supports strategic decision-making
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Quality Analyst Head (Supervisor)

Metro Manila

Full time

About the Role

We are looking for a Quality Analyst Head (Supervisor) to lead and strengthen quality assurance operations across customer service, back-office, compliance, audit, and process improvement functions. This role is responsible for ensuring that service delivery, customer interactions, documentation, and operational processes meet internal quality standards and business requirements.

The ideal candidate has strong experience in quality assurance operations, compliance monitoring, audit execution, customer experience quality, and process improvement, preferably from insurance, HMO/healthcare, BPO, shared services, financial services, or customer operations environments.

Key Responsibilities

Quality Assurance Operations

  • Lead and oversee daily quality assurance activities across assigned teams, accounts, or business units.
  • Ensure accurate and consistent implementation of QA scorecards, audit guidelines, and quality standards.
  • Review and validate quality evaluations to ensure fairness, accuracy, and alignment with business requirements.
  • Monitor quality performance, recurring errors, compliance gaps, customer complaints, and process issues.
  • Ensure timely completion of quality audits, transaction reviews, call evaluations, documentation checks, and customer interaction assessments.
  • Maintain proper quality documentation, audit records, calibration outputs, reports, and corrective action trackers.

Audit, Compliance, and Risk Monitoring

  • Conduct and oversee quality audits to ensure compliance with internal policies, operational procedures, and regulatory requirements.
  • Identify process deviations, documentation gaps, control weaknesses, and potential compliance risks.
  • Partner with Operations, Compliance, Training, and business stakeholders to address quality findings and audit concerns.
  • Recommend corrective and preventive actions to reduce errors, rework, complaints, and process inconsistencies.
  • Support audit preparation by ensuring that quality records, reports, and documentation are accurate and complete.

Customer Experience Quality

  • Evaluate customer interactions across applicable channels, including calls, emails, chats, tickets, claims, transactions, and back-office processes.
  • Assess service quality based on accuracy, professionalism, empathy, resolution quality, compliance, and customer experience standards.
  • Analyze customer feedback, complaint trends, escalation drivers, and quality performance data to identify improvement opportunities.
  • Provide actionable insights to improve service quality, customer experience, and operational performance.

Team Leadership and Process Improvement

  • Lead, coach, and develop Quality Analysts or QA team members to ensure consistent performance and evaluation standards.
  • Conduct quality huddles, calibration sessions, coaching discussions, and performance reviews.
  • Analyze quality data and operational trends to identify root causes of performance gaps.
  • Prepare and present quality reports, dashboards, scorecards, and business insights to key stakeholders.
  • Lead or support process improvement initiatives to enhance service quality, reduce errors, and improve efficiency.
  • Collaborate with Operations and Training teams to improve workflows, policies, scripts, knowledge materials, and service standards.

Key Requirements and Qualifications

  • Bachelor's degree in Business Administration, Management, Industrial Engineering, Psychology, Healthcare Administration, or any related field.
  • At least 4–6 years of experience in quality assurance, quality audit, compliance monitoring, customer experience quality, or process improvement.
  • At least 1–2 years of supervisory, team lead, or people management experience in a QA function.
  • Experience in insurance, HMO/healthcare, BPO, shared services, financial services, or customer operations is preferred.
  • Strong background in QA operations, audit execution, scorecard management, calibration, quality monitoring, and quality reporting.
  • Solid understanding of compliance requirements, customer interaction evaluation, audit standards, and operational risk controls.
  • Proven ability to analyze quality trends, identify root causes, and recommend corrective or preventive actions.
  • Proficient in Microsoft Excel, Google Sheets, PowerPoint, and quality reporting tools.
  • Experience with CRM, ticketing, QA monitoring, or reporting platforms is an advantage.
  • Excellent communication, coaching, stakeholder management, and presentation skills.
  • Strong attention to detail, analytical thinking, sound judgment, and continuous improvement mindset.

Key Performance Indicators

  • Completion rate of scheduled quality audits, evaluations, and transaction reviews.
  • Accuracy and consistency of QA evaluations based on calibration results and agreed standards.
  • Reduction in recurring quality errors, documentation gaps, rework, and compliance findings.
  • Improvement in customer experience indicators such as quality scores, complaint trends, escalation rate, CSAT, or NPS.
  • Timely closure of corrective action plans and process improvement initiatives.
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Quality Management Head

Cebu City

Full time

About the Role

We are looking for an experienced Quality Management Head to lead quality management, process improvement, and operational excellence initiatives across the organization.

In this role, you will be responsible for developing and maintaining effective quality management systems, ensuring compliance with established standards, improving business processes, and driving continuous improvement across multiple departments.

This is an excellent opportunity for a results-driven professional with strong leadership, analytical, and process management skills to make a significant impact on organizational efficiency and quality performance.

Key Responsibilities

Quality Management & Compliance

  • Develop, implement, and maintain the organization's Quality Management System (QMS).
  • Ensure company policies, procedures, SOPs, and quality documentation are properly maintained and implemented.
  • Monitor compliance with quality standards, internal policies, and applicable regulatory requirements.
  • Lead periodic reviews and updates of quality manuals, procedures, and process documentation.

Process Improvement & Operational Excellence

  • Identify opportunities to streamline workflows, improve efficiency, and standardize business processes.
  • Lead process mapping, workflow analysis, and continuous improvement initiatives.
  • Recommend and implement corrective and preventive actions based on audit findings and operational assessments.
  • Monitor the effectiveness of process improvements and quality performance indicators.

Risk Management & Internal Audits

  • Identify operational risks and potential gaps in quality and compliance.
  • Collaborate with department heads to develop and implement risk mitigation strategies.
  • Monitor corrective and preventive actions to ensure sustainable improvements.

Training & Cross-Functional Collaboration

  • Develop and conduct QMS training and quality awareness programs.
  • Guide employees and process owners on quality standards, documentation, and continuous improvement practices.
  • Partner with Operations, HR, Supply Chain, Merchandising, Finance, and Store Operations to ensure consistent quality standards.
  • Support new business initiatives, store openings, and operational projects through effective QMS implementation.

Leadership & Team Management

  • Lead, mentor, and develop the Quality Management team.
  • Establish departmental objectives aligned with organizational goals.
  • Promote a culture of accountability, process excellence, and continuous improvement.

Qualifications

  • Bachelor's degree in Industrial Engineering.
  • 5–8 years of progressive experience in Quality Management, Process Excellence, or Business Process Management.
  • At least 3 years of managerial or leadership experience.
  • Experience in retail, distribution, construction materials, or home improvement industries is highly preferred.
  • Strong knowledge of Quality Management Systems (QMS), Business Process Management (BPM), and internal quality auditing.
  • Familiarity with process improvement methodologies such as Lean, Kaizen, or Six Sigma.
  • Experience in process mapping, risk management, process documentation, and operational performance monitoring.
  • Strong analytical, problem-solving, project management, and decision-making skills.
  • Excellent communication, stakeholder management, and team leadership capabilities.
  • Knowledge of Philippine regulatory and compliance requirements applicable to retail operations.

Take the Next Step in Your Career

If you're an experienced quality management professional passionate about improving processes, strengthening compliance, and driving operational excellence, we encourage you to apply and take on this leadership opportunity in Cebu City.

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Reconciler Associate

Taguig

contractor

About the role

The Reconciler Associate is responsible for ensuring the accuracy and integrity of financial transactions and records. The role involves reconciling transactions across bank accounts, Concur, and ERP systems, identifying discrepancies, reviewing expenses, and processing necessary adjustments.

Key responsibilities

  • Reconcile transactions across Bank, Concur, and ERP systems.
  • Identify, investigate, and resolve posting and reconciliation discrepancies.
  • Review financial records, employee credit card transactions, and company expenses.
  • Identify and verify unusual or potentially suspicious transactions.
  • Review and validate entries within the ERP system.
  • Process necessary adjustments to ensure accurate financial records.
  • Maintain proper documentation and support for reconciliation activities.

What we expect

  • Bachelor's degree in Accounting, Finance, Business, or a related field.
  • Experience in reconciliation, accounting, or finance operations is an advantage.
  • Strong analytical skills and attention to detail.
  • Knowledge of ERP systems, Concur, or similar financial platforms is a plus.
  • Good organizational, communication, and problem-solving skills.
  • High level of integrity when handling confidential financial information.
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Recruiters on Bench

Not specified

Full time

Recruiters on Bench Talent Pool

The Recruiters on Bench Talent Pool is designed to proactively build, manage, and segment a pipeline of recruitment professionals for current and future hiring requirements across multiple clients and industries.

This database serves as a centralized repository of recruiter talent who may not be actively engaged in an ongoing recruitment process but have been identified as potential candidates for future opportunities. Through systematic profiling and segmentation, the talent pool enables faster mobilization of recruiters whenever new projects, ramp-ups, or replacement requirements arise.

Recruiters within the pool are categorized based on key criteria including:

  • Industry specialization (e.g., Engineering, Manufacturing, Shared Services, Banking & Financial Services, Healthcare, IT, BPO, Retail, and Energy)
  • Recruitment background (RPO, In-House, Agency, Executive Search, Volume Hiring)
  • Functional expertise (Technical Recruitment, Corporate Hiring, Leadership Hiring, Campus Recruitment, High-Volume Recruitment)
  • Experience level (Junior Recruiter, Recruiter, Senior Recruiter, Lead Recruiter, Recruitment Manager)
  • Client exposure and stakeholder management capabilities
  • Preferred work arrangement (Remote, Hybrid, Onsite)
  • Geographic location and relocation flexibility
  • Availability and notice period

The objective of this initiative is to establish a ready-to-deploy recruiter talent pipeline, reduce time-to-fill for internal and client-facing recruitment positions, improve workforce planning, and ensure business continuity during periods of rapid growth or unexpected attrition.

By maintaining an active and segmented recruiter talent pool, the organization can efficiently identify, engage, and deploy qualified recruitment professionals aligned with specific project requirements, industry demands, and client expectations.

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Recruitment Consultant (Financial Services)

Metro Manila

Full time

About the Role

We are looking for a Recruitment Consultant with strong experience in financial services hiring. This role is responsible for managing end-to-end recruitment while acting as a strategic partner to stakeholders and providing market insights to support hiring decisions.

Key Responsibilities

  • Manage end-to-end recruitment for financial services roles (banking, finance, insurance)
  • Partner with hiring managers to understand role requirements and hiring strategies
  • Source candidates through Jobstreet, LinkedIn, and other sourcing channels
  • Conduct interviews and assess candidate qualifications and role fit
  • Provide market insights, talent mapping, and salary benchmarking
  • Manage stakeholder relationships and ensure timely hiring delivery
  • Maintain accurate recruitment data in ATS/HRIS systems
  • Build pipelines for hard-to-fill and niche financial roles

Qualifications

  • At least 5 years of end-to-end recruitment experience
  • Proven experience hiring for financial services, banking, or insurance roles
  • Strong understanding of financial job functions (e.g., accounting, banking ops, sales, compliance)
  • Experience using ATS/HRIS systems
  • Excellent communication and stakeholder management skills
  • Ability to work in a fast-paced and target-driven environment
  • Can start as soon as possible

Why Join Us

  • Exposure to specialized and high-impact financial hiring
  • Opportunity to act as a strategic recruitment partner
  • Career growth in talent acquisition and consulting
  • Collaborative and performance-driven environment
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Recruitment Specialist

Quezon City

Full time

Job Overview

The Recruitment Specialist is responsible for managing end-to-end recruitment activities, from sourcing and screening to interview coordination and candidate selection. This role supports corporate, executive, and volume hiring needs while ensuring a positive candidate experience and strong collaboration with hiring managers. The position plays a critical role in delivering timely, high-quality talent across multiple industries.

Key Responsibilities

  • Manage full-cycle recruitment for corporate, executive, and volume hiring roles
  • Source, screen, and shortlist qualified candidates using multiple recruitment platforms
  • Coordinate interviews and maintain clear, timely communication with hiring managers
  • Build and manage organized candidate pipelines and maintain accurate recruitment reports
  • Deliver a positive and professional candidate experience throughout the hiring process
  • Collaborate closely with internal stakeholders to meet hiring needs efficiently and on time

Qualifications

  • At least 2 years of recruitment experience, covering corporate, executive, and/or volume hiring
  • Experience in banking or finance recruitment is a strong advantage
  • Excellent verbal and written communication skills
  • Professional appearance and strong interpersonal skills
  • Highly organized, proactive, and detail-oriented
  • Willing to work in a hybrid set-up and on a midshift schedule
  • Preferably residing in or near Quezon City

Why Join Us?

  • Supportive and collaborative team environment
  • Opportunity to work on strategic and executive-level hiring
  • Exposure to multiple industries and high-impact recruitment projects
  • Continuous learning and career development opportunities
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