About the Role

The Internal Audit Manager will be responsible for leading audit activities, strengthening internal controls, and supporting effective risk management across the organization.

This role plays a key part in ensuring financial accuracy, regulatory compliance, and operational efficiency. The Internal Audit Manager will work closely with management to identify risks, recommend practical improvements, and strengthen business processes.

Key Responsibilities

• Plan, organize, and oversee internal audit activities across different departments.
• Review financial records, operational processes, and internal controls to ensure accuracy and compliance.
• Identify potential risks, control gaps, and areas for improvement, recommending effective corrective actions.
• Evaluate the effectiveness of risk management, governance, and internal control processes.
• Prepare and present audit findings, reports, and recommendations to management.
• Ensure compliance with company policies, accounting standards, and applicable regulations.
• Monitor and follow up on the implementation of audit recommendations.
• Coordinate with external auditors and regulatory bodies when necessary.
• Support special audits, investigations, and other audit-related activities as needed.

Qualifications

• Bachelor's degree in Accountancy, Accounting, Finance, or a related field.
• At least 5–7 years of relevant auditing experience, preferably with exposure to internal auditing.
• Previous supervisory or managerial experience is an advantage.
• Certified Public Accountant (CPA) is an advantage but not required.
• Strong understanding of internal controls, auditing standards, risk management, and regulatory compliance.
• Proficiency in financial reporting and accounting systems.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication, leadership, and audit report-writing skills.
• High level of professionalism, integrity, and attention to detail.
• Ability to work independently and handle sensitive or confidential information.

Why Consider This Opportunity?

Take on a role where your audit expertise can make a meaningful impact. You'll have the opportunity to work across business functions, collaborate with management, and contribute to stronger internal controls, improved processes, and better business decisions.

Interested? Apply now and take the next step in your auditing career!

Location: Makati City
Work Setup: Fully Onsite
Employment Type: Project-Based, 12 months with possibility of extension
Schedule:

• Monday to Thursday: 8:00 AM–6:00 PM
• Friday: 8:00 AM–5:00 PM

The SOW specifies an onsite assignment at The World Centre, Sen. Gil Puyat Avenue, Makati City, with a 12-month deployment that may be extended.

About the Role

The Billing and Collections Assistant supports day-to-day billing, collections, reconciliation, and operational activities within a healthcare/HMO environment. The position is responsible for maintaining accurate billing records, monitoring payments and outstanding accounts, resolving discrepancies, responding to billing-related inquiries, and coordinating with internal teams and external stakeholders.

The role requires strong attention to detail, customer service orientation, documentation skills, and the ability to handle financial transactions and account-related concerns accurately and within required timelines.

Key Responsibilities

Billing Support

• Assist in preparing and issuing accurate invoices based on contractual agreements and services rendered.
• Maintain complete and accurate billing documentation, including records related to claims, payments, adjustments, and other transactions.
• Reconcile billing statements against payments received and identify discrepancies requiring investigation.
• Respond to billing inquiries from clients, providers, and other stakeholders.
• Prepare billing reports and summaries covering outstanding balances, trends, discrepancies, and significant billing concerns.
• Coordinate with Finance, Customer Service, Collections, and other departments to support smooth billing operations.
• Provide billing documents and information required during internal and external audits.
• Recommend improvements that may enhance billing accuracy and operational efficiency.

Collections and Accounts Receivable Support

• Follow up with clients and healthcare providers regarding overdue invoices and outstanding balances.
• Assist in reconciling accounts receivable and resolving payment discrepancies.
• Maintain accurate records of collection activities, client communications, payment commitments, and account statuses.
• Assist with payment arrangements or settlements in accordance with established company policies.
• Address inquiries regarding payments, balances, and account status.
• Prepare regular collections reports covering aged accounts, collection progress, and unresolved concerns.
• Coordinate closely with Billing, Finance, and other relevant teams to maintain accurate invoicing and collection processes.
• Support audit requirements by providing appropriate collections records and documentation.

Reconciliation and Operations Support

• Assist in reconciling transactions involving claims, payments, refunds, and reimbursements between internal records and external parties.
• Investigate discrepancies and coordinate with relevant teams to facilitate timely resolution.
• Review and process refund and reimbursement requests in accordance with established HMO policies.
• Maintain accurate records covering reconciliation activities, refunds, reimbursements, and operational transactions.
• Assist in preparing reports on operational efficiency and issue-resolution activities.

Helpdesk and Stakeholder Support

• Serve as a frontline point of contact for billing and operational concerns.
• Troubleshoot billing system errors, payment-processing concerns, account discrepancies, claim-status inquiries, and related issues.
• Investigate and resolve inquiries from internal and external stakeholders.
• Escalate complex concerns to the appropriate internal teams when necessary.
• Clearly communicate applicable billing policies, procedures, and payment options.
• Handle complaints and concerns professionally, with emphasis on timely problem resolution and positive stakeholder experience.
• Maintain detailed records of inquiries, resolutions, and customer interactions.

Compliance and Process Improvement

• Ensure billing, collections, reimbursement, reconciliation, and support activities comply with internal policies, contractual agreements, HMO regulations, and applicable legal requirements.
• Maintain accurate and complete documentation to support operational, compliance, and audit requirements.
• Identify opportunities to streamline processes, reduce errors, and improve billing and collection efficiency.
• Collaborate with cross-functional teams in implementing process improvements and operational best practices.

Job Summary
The successful candidate will oversee the collections process, ensure timely receivables, and drive continuous improvement in billing and collections workflows. APAC exposure is highly preferred due to the regional scope of operations.

Key Responsibilities

• Ensure timely collection of outstanding debts from partners. Implement and monitor collection timelines including payment tracking, follow-ups, reminder letters, suspension notices, payment arrangements, terminations, and debt recovery procedures.

• Prepare regular aging reports, cash receipt projections for forecasting, and other receivables reports required by the executive team.

• Establish and maintain positive communication with partners. Address and resolve billing concerns and disputes, collaborating with relevant business units to ensure invoice accuracy.

• Lead continuous process improvement initiatives within the team. Identify opportunities to enhance efficiency, reduce manual work, and collaborate with cross-functional departments to streamline the end-to-end order-to-cash process.

Qualifications

• Bachelors degree in Finance, Accounting, Business Administration, or related field.

• Minimum of 5 years experience in billing and collections, with at least 2 years in a leadership role.

• Strong understanding of APAC billing and collections practices is preferred.

• Proficiency in financial reporting tools and ERP systems.

• Proven ability to lead teams and drive process improvements.

What We Offer

• Competitive salary package within the stated range.

• Opportunity to work with a global client in a dynamic and fast-paced environment.

• Career growth and development opportunities.

• Collaborative and inclusive company culture.

• Hybrid work flexibility with multiple schedule options.

The Finance Compliance Officer ensures the company meets all regulatory and statutory requirements, including financial reporting, taxation, corporate filings, and government permits. The role covers preparing and submitting reports to the BIR, SEC, and LGUs, maintaining compliance records, and supporting internal audits.

Responsibilities:

• Prepare and file BIR reports (VAT, Income Tax, Withholding Taxes).
• Handle SEC submissions (GIS, AFS, corporate filings).
• Manage and renew business permits and other LGU requirements.
• Maintain accurate compliance records.

Qualifications:

• Bachelors degree in Accountancy/Finance (CPA preferred).
• 2–3 years of experience in financial compliance or taxation.
• Strong knowledge of PH tax laws, SEC rules, and LGU processes.
• Detail-oriented, organized, and able to meet deadlines.

WE ARE HIRING: BRANCH MANAGER

Locations: Makati | San Juan | Davao City
Department: Operations
Employment Type: Full-Time

LEAD. GROW. DELIVER EXCEPTIONAL SERVICE.

We are looking for a Branch Manager who is passionate about people, sales, operations, and delivering an exceptional customer experience.

As Branch Manager, you will take the lead in ensuring the smooth, efficient, and profitable day-to-day operation of the branch. You will be responsible for achieving sales targets, developing your team, maintaining operational excellence, and ensuring that every client receives the high-quality service experience our brand is known for.

If you are a hands-on leader who thrives in a fast-paced wellness and grooming environment, we'd love to hear from you!

KEY RESPONSIBILITIES

Sales & Business Management

• Drive the achievement of daily, weekly, and monthly sales targets.
• Monitor individual and branch sales performance and identify opportunities for growth.
• Prepare and submit monthly sales performance and analysis reports.
• Develop and implement action plans to achieve sales objectives.
• Conduct market and competitor studies to identify business opportunities.
• Set individual sales targets for team members and monitor their performance.
• Recommend sales, promotional, and customer acquisition strategies to increase revenue and foot traffic.
• Promote company services, products, campaigns, promotions, and retail offerings.

Branch Operations

• Ensure the smooth, efficient, and continuous operation of the branch.
• Lead daily opening and closing procedures and ensure compliance with established standards.
• Maintain accurate and organized branch files, reports, logbooks, permits, and other documentation.
• Monitor staff attendance, schedules, shifts, overtime, leaves, and manpower requirements.
• Ensure adequate staffing during operating hours to maximize service capacity and sales opportunities.
• Conduct daily cash audits and ensure proper handling and timely deposit of cash sales.
• Safeguard cash funds, credit card summaries, gift cards, keys, and other company assets.
• Monitor operating supplies and ensure timely replenishment.
• Prepare petty cash replenishment reports and submit required documents on time.
• Coordinate branch concerns with the Area Operations Manager and other support departments.
• Work closely with Mall Administration, Facilities, Accounting, Marketing, and HR.
• Identify operational issues and implement corrective and continuous improvement action plans.
• Ensure compliance with company systems, policies, procedures, security standards, and regulatory requirements.
• Maintain excellent housekeeping, cleanliness, visual merchandising, and overall branch presentation.
• Ensure rooms, equipment, machines, and facilities are safe, functional, and properly utilized.

Inventory Management

• Monitor branch inventory and update inventory records regularly.
• Ensure proper inventory counting and declaration according to company protocols.
• Monitor supplies and consumables and maintain required minimum stock levels.
• Safekeep delivery, transfer, and inventory-related documents.
• Ensure proper implementation of inventory management systems and procedures.

Customer Service Excellence

• Ensure consistent delivery of exceptional customer service.
• Handle and resolve customer complaints and concerns promptly and professionally.
• Build and maintain positive relationships with clients, guests, prospective customers, and team members.
• Ensure all employees consistently follow customer service standards.
• Educate staff on effective complaint handling, service recovery, and upselling of packages and services.
• Monitor treatment and service delivery to ensure services are completed on time and properly accounted for.
• Ensure therapists and branch staff are aligned in delivering consistent service and communicating accurate information to clients.
• Approve or recommend appropriate service recovery and discount solutions within company guidelines.

People & Team Management

• Lead, motivate, coach, and develop branch employees.
• Conduct employee performance reviews and provide constructive feedback.
• Ensure employees are properly trained on service standards, sales techniques, and operational procedures.
• Address employee concerns and maintain a positive and professional work environment.
• Recommend hiring, disciplinary action, dismissal, or additional training when necessary.
• Ensure proper manpower scheduling, staffing levels, and employee rotations.
• Build a team culture focused on accountability, teamwork, sales performance, and customer service excellence.

Compliance & Continuous Improvement

• Ensure all branch permits, licenses, reports, and regulatory documents are complete and properly maintained.
• Ensure compliance with company policies, operational standards, security procedures, and safety guidelines.
• Conduct daily pre-operation checks covering cleanliness, orderliness, equipment, staff readiness, and branch presentation.
• Ensure proper use of company systems and operational tools.
• Identify opportunities to improve processes, efficiency, sales performance, and overall branch profitability.
• Submit all required reports accurately and within established deadlines.
• Coordinate and implement approved initiatives, including promotional activities and customer engagement campaigns.

QUALIFICATIONS

• Bachelor's degree in Business, Management, Medical-related, or other relevant 4-year course.
• At least 3 years of experience in branch/store management, preferably within the wellness, beauty, spa, grooming, healthcare, or service industry.
• At least 2–3 years of solid supervisory or managerial experience.
• Proven ability to manage sales targets, branch operations, inventory, and a team.
• Highly organized, detail-oriented, and capable of managing multiple priorities.
• Strong leadership and people-management skills, with the ability to motivate and develop a team.
• Excellent written and verbal communication skills.
• Strong customer service, negotiation, problem-solving, and decision-making skills.
• Able to exercise sound judgment when handling operational and customer-related concerns.
• Comfortable working independently while collaborating effectively with cross-functional teams.
• Proactive, hands-on, results-oriented, and adaptable in a fast-paced environment.

About the Role

We are looking for a dynamic Branch Manager to lead and manage the daily operations of our branch. This role is crucial in driving sales performance, ensuring operational efficiency, and delivering exceptional customer service aligned with our company's service culture.

Key Responsibilities

Sales Management

• Achieve daily, weekly, and monthly sales targets consistently.
• Develop and implement action plans to meet and exceed branch goals.
• Prepare and submit monthly sales performance and analysis reports.

Branch Operations

• Ensure smooth and efficient branch operations at all times.
• Monitor inventory and maintain accurate records.
• Implement and uphold customer service standards.
• Ensure compliance with operational processes, systems, and company policies.

Leadership & Team Development

• Lead, motivate, and manage branch staff to achieve performance objectives.
• Provide guidance and support to team members for continuous improvement.

Qualifications

• Bachelor's degree in business administration, Management, or related field.
• At least 3–5 years of experience in branch operations or sales management.
• Strong leadership, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
  

Locations: 

• San Juan City
• Taguig City
• Cebu City

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.

Brand Associate (Home Lifestyle)

Location: Makati City

About the role

We are looking for a creative, hands-on, and highly organized Brand Associate to help strengthen the presence of a leading global premium home and whole-house customization brand in the Philippines. The brand specializes in custom kitchens, wardrobes, bathroom vanities, furniture, and complete home solutions, serving homeowners, interior designers, architects, and lifestyle audiences. This role is ideal for someone who combines creative thinking with strong execution skills—a person who can develop compelling ideas, turn them into high-quality content and campaigns, and make sure projects are delivered on time. You will work across social media, content creation, campaigns, events, partnerships, shoots, and marketing projects, collaborating closely with internal teams, creative partners, agencies, and external suppliers.

Key responsibilities

• Manage Instagram, Facebook, and website content, including planning, publishing, and community engagement
• Create engaging content featuring products, completed projects, showrooms, and lifestyle concepts
• Develop captions, content calendars, creative materials, and other marketing assets
• Monitor social media and lifestyle trends and identify relevant content opportunities
• Assist in planning and executing marketing campaigns, promotions, product launches, and brand activities
• Develop content that effectively communicates product features, benefits, materials, finishes, and design value
• Coordinate photoshoots, video productions, product launches, showroom activities, and events
• Identify relevant influencers, content creators, designers, architects, and lifestyle personalities
• Coordinate with marketing agencies, consultants, and external creative partners
• Collaborate with Sales, Technical Design, Showroom, Operations, and other teams on marketing initiatives

About you

• Bachelor's degree in Marketing, Advertising, Communications, Business Management, Multimedia Arts, Interior Design, Architecture, or a related field
• 1–2 years of experience in marketing, brand management, social media, content, or a related role
• Experience managing Instagram, Facebook, and websites
• Strong interest in home interiors, furniture, architecture, interior design, or lifestyle brands
• Strong visual sense and an eye for premium, polished, and sophisticated content
• Excellent communication, coordination, and project management skills
• Organized, proactive, hands-on, and comfortable managing multiple projects and deadlines
• Experience with premium home, furniture, real estate, interior design, architecture, hospitality, or lifestyle brands is a strong advantage
• Basic knowledge of photography, videography, and design tools is an advantage
• A portfolio of social media, content, campaign, or creative work is a plus

About us

We are a globally recognized premium home and lifestyle brand specializing in custom kitchens, wardrobes, bathroom vanities, furniture, and complete home solutions, serving homeowners, interior designers, architects, and lifestyle audiences.

We are seeking an experienced Brand Manager to lead the development, launch, and ongoing management of a luxury mens fashion brand franchise. The role requires a strategic and hands-on professional with proven experience in brand launch, tenant leasing, store construction, and coordination with international principals.

The Brand Manager will be responsible for overseeing the end-to-end process of bringing the brand to market, including retail expansion, operational setup, and ensuring brand standards are maintained across all stores.

Key Responsibilities

Brand Launch & Market Entry

• Lead the end-to-end launch of the luxury brand franchise in the local market.

• Develop and execute brand positioning, market entry, and growth strategies aligned with the principal brand guidelines.

• Coordinate with the international principal/brand headquarters to ensure full compliance with brand standards.

Retail Expansion & Tenant Leasing

• Identify and secure prime retail locations in luxury malls and shopping districts.

• Manage tenant lease negotiations and agreements with mall developers and landlords.

• Work closely with mall management on store placement, marketing partnerships, and opening requirements.

Store Development & Construction

• Oversee the store development process from concept to opening, including:

  • Site evaluation and approval

  • Design coordination with principal architects/design teams

  • Construction and fit-out management

• Coordinate with contractors, project managers, and mall engineering teams to ensure timely and brand-compliant store openings.

Brand & Operations Management

• Ensure consistent luxury brand standards in merchandising, store presentation, and customer experience.

• Develop sales strategies, promotions, and marketing initiatives aligned with the global brand direction.

• Manage inventory planning, merchandising coordination, and seasonal launches.

Principal & Stakeholder Management

• Serve as the primary liaison with the international principal for approvals, reporting, and strategic planning.

• Prepare brand performance reports, forecasts, and business reviews.

• Coordinate with internal departments including finance, marketing, operations, and logistics.

Team Leadership

• Recruit, train, and oversee retail management teams for new and existing stores.

• Ensure teams understand and deliver the luxury brand experience.

Qualifications

• Bachelors degree in Business Administration, Marketing, Fashion Management, or a related field.

• 5–10 years of experience in brand management, preferably within luxury or premium fashion retail.

• Proven experience in launching and opening retail stores for international brands.

• Strong experience in tenant leasing, retail site acquisition, and mall negotiations.

• Demonstrated experience managing store construction and retail fit-outs.

• Experience working with international principals or brand headquarters.

• Strong project management, negotiation, and leadership skills.

Preferred Experience

• Background in luxury mens fashion or lifestyle brands.

• Experience with multi-store retail expansion.

• Established relationships with luxury mall operators and developers.

Key Competencies

• Strategic brand development

• Retail expansion and site acquisition

• Project management (store construction and openings)

• Luxury brand standards and visual merchandising

• Stakeholder and international partner management

• Leadership and team development

Brand Manager (Fashion Retail)

Q2 HR Solutions Pasig, National Capital Region, Philippines (On-site)SaveApply

The Brand Manager serves as the primary advocate for the brand, ensuring its integrity across all facets of the business. This role involves strategic planning, market positioning, pricing, promotion, product mix, and advertising to drive brand growth and profitability. The Brand Manager coordinates cross-departmental collaboration, manages resources, and oversees brand initiatives to achieve sales, profitability, and cost control targets.

Location: Pasig City

Work Arrangement: M-F only

What you will do:

1. Brand Strategy and Planning:

• Develop and implement comprehensive brand strategies to enhance market positioning and achieve business objectives.
• Set and execute brand planning calendars, ensuring timely completion of all deliverables.

2. Cross-Departmental Collaboration:

• Coordinate with various departments to align brand initiatives.
• Direct resources effectively to support brand objectives and initiatives.

3. Sales and Profitability Management:

• Establish and achieve sales, profitability, and cost control budgets and targets for the brand.
• Analyze market trends, customer spending, preferences, and merchandising mix to drive product development and marketing innovation.

4. Brand Image and Customer Experience:

• Develop and maintain Gingersnaps's brand image and customer experience across all online and offline touchpoints.
• Ensure consistent brand look and feel to enhance customer engagement and loyalty.

5. Brand Engagement and Marketing:

• Led developing and implementing sustained brand engagement strategies through various channels, including social media, influencers, key opinion leaders, partnerships, and advertising.
• Establish relationships with key influencers, fan communities, and target market groups.

6. Market Analysis and Reporting:

• Analyze market trends, customer behavior, and category performance to make informed recommendations and decisions.
• Provide regular reports to measure and evaluate sales, sell-throughs, stock levels, and marketing activities.

7. Expansion and Growth Initiatives:

• Identify and recommend opportunities for brand and store expansions into new areas and territories.
• Implement expansion strategies to drive brand growth and market penetration.

What we are looking for:

• Bachelor's degree in Marketing, Business Administration, or related field. Master's degree preferred.
• Minimum of 5 years of experience in brand management, preferably within the retail apparel and fashion industry.
• Proven track record of developing and executing successful brand strategies that drive business growth.
• Strong understanding of market research, consumer behavior, and competitive analysis.
• Excellent communication, interpersonal, and leadership skills.
• Creative thinker with a passion for fashion and a keen eye for design.
• Ability to thrive in a fast-paced, collaborative environment and manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite and experience with brand management tools and platforms

Job Summary

We are looking for a Business Analyst / ERP Implementation Associate who will help gather business requirements, understand work processes, and support ERP system implementation.

This role is ideal for someone who enjoys coordinating with users, organizing information, documenting requirements, and working with technical teams to improve business systems and processes.

Key Responsibilities

Business Requirements and Process Review

• Gather business requirements through meetings, interviews, and discussions.
• Understand current business processes and identify areas for improvement.
• Document business needs clearly and accurately.
• Prepare process flows, requirements documents, and functional specifications.
• Help translate business needs into ERP system requirements.

ERP Implementation Support

• Assist in ERP implementation activities such as planning, testing, deployment, and support.
• Coordinate with technical teams for system setup, updates, and issue resolution.
• Check if the system is working based on business requirements.
• Support User Acceptance Testing or UAT.
• Track project concerns, issues, and updates when needed.

User Support and Documentation

• Assist users during system walkthroughs and training sessions.
• Provide basic support after system implementation.
• Help answer user questions and coordinate concerns with the right team.
• Prepare user guides, training materials, process documents, and project updates.
• Maintain proper documentation of requirements, test results, and system changes.

Process Improvement

• Recommend ways to improve business processes.
• Support system improvement and digital transformation initiatives.
• Stay open to learning ERP tools, business analysis practices, and new technologies.

Qualifications

• A college graduate of any related course.
• Preferably with 1 to 3 years of experience in Business Analysis, ERP implementation, system implementation, project support, or related work.
• Fresh graduates with strong analytical skills and a willingness to be trained may also apply.
• Good communication and coordination skills.
• Strong attention to detail and documentation skills.
• Able to understand business processes and explain them clearly.
• Willing to do on-site work and field work.
• Willing to work in Tomas Morato, Quezon City.
• Experience with ERP systems, process flows, UAT, user manuals, or business systems is an advantage but not required.

Why Join This Role?

• Gain hands-on experience in ERP implementation and business process improvement.
• Work with different teams and learn how business systems are built and improved.
• Develop your skills in requirements gathering, documentation, testing, and user support.
• Build a strong career path in business analysis and digital transformation.