About the Job

Join an established Philippine organization in the education and learning solutions industry that develops products and solutions supporting learners, educators, and institutions nationwide.

We are looking for an experienced Business Unit Officer who will help drive product and market growth through market research, business development, product portfolio management, and project execution. The role will work closely with cross-functional teams and the Business Unit Head in identifying market opportunities and developing initiatives based on customer and market needs.

Key Responsibilities

• Analyze market, consumer, competitor, and sales data to identify business and product opportunities.
• Conduct market and product research and recommend new product or portfolio initiatives based on identified market needs.
• Develop and implement strategies to support product growth, market share, revenue, and distribution targets.
• Develop business cases for new product and portfolio offerings, considering market potential, cost, resources, and timelines.
• Monitor product and portfolio performance and recommend improvements or appropriate business actions.
• Manage product and project timelines and coordinate with cross-functional teams to ensure timely delivery and market availability.
• Monitor project progress, risks, resources, and timelines and prepare status reports for management and stakeholders.
• Conduct post-launch assessments covering product performance, financial results, marketing initiatives, and areas for improvement.

These responsibilities reflect the JD's emphasis on market research, portfolio growth, business cases, product-cycle management, cross-functional project execution, and post-launch analysis.

Qualifications

• Bachelor's degree in Business Management, Marketing, or a related course.
• At least 8 years of relevant professional experience.
• At least 1 year of supervisory experience.
• Experience in Business Development, Project Management, Product Management, Portfolio Management, Market Research, or related functions.
• Strong background in using market and research data to support business and product decisions.
• Experience developing business cases and managing projects or product initiatives from planning through implementation.
• Knowledge or experience in the Philippine education sector or learning solutions industry is an advantage.

About the Role:

We are looking for a detail-oriented and proactive Accounting Officer (CPA) to join our team. This role is key in ensuring accurate financial management, compliance with government regulations, and smooth day-to-day accounting operations.

Key Responsibilities:

• Manage month-end and year-end closing activities, including journal entries, account reconciliations, and preparation of financial reports.
• Maintain accurate and updated financial records such as general ledger, bank reconciliations, and expense reports.
• Prepare and file Quarterly and Annual ITRs, as well as BIR and SEC requirements.
• Assist in internal and external audits by providing necessary documentation and responding to inquiries.
• Facilitate renewal and upgrade of PCAB licenses for assigned companies.
• Set up and manage Master Data in Business Central (ERP).

Qualifications:

• Licensed CPA is a must
• Minimum of 2 years experience as Accounting Officer or Accounting Supervisor with a strong background in Financial Statement (FS) reporting.
• Proficient in accounting systems, especially QuickBooks and MS Dynamics.

We are seeking a strategic, commercially focused, and growth-oriented Chief Financial Officer (CFO) to lead our global finance organization as we continue expanding internationally.

The CFO will be responsible for driving financial strategy, operational excellence, governance, scalability, and long-term profitability across multiple markets. This executive leader will oversee all aspects of finance including FP&A, treasury, accounting, compliance, investor relations, financial transformation, and strategic growth initiatives.

We are particularly interested in candidates with leadership experience in BPO, Offshoring, Outsourcing, Employer of Record (EOR), International Finance, Shared Services, or Commercial Real Estate environments, preferably within high-growth and globally distributed organizations

Key Responsibilities

Strategic Leadership

• Develop and execute the company's global financial strategy aligned with business growth objectives.
• Serve as a trusted advisor to the CEO and executive leadership team on financial planning, investments, expansion, and commercial decision-making.
• Lead long-term forecasting, financial modeling, scenario planning, and capital strategy initiatives.

Financial Management & Governance

• Oversee all finance operations including accounting, FP&A, treasury, taxation, AR/AP, cash flow management, and corporate finance.
• Drive budgeting, margin optimization, cost efficiency, and business performance management across international operations.
• Ensure accurate and timely financial reporting across multiple entities and jurisdictions.
• Strengthen financial controls, governance frameworks, audit readiness, and enterprise risk management.
• Ensure compliance with international tax regulations, transfer pricing, and statutory requirements.

Operational & Commercial Partnership

• Partner closely with Sales, Operations, and Delivery teams to improve profitability and operational efficiency.
• Evaluate pricing strategies, commercial models, contract structures, and client profitability within BPO/EOR or outsourced service environments.
• Support international expansion initiatives from a financial, tax, and regulatory perspective.

Investor & Stakeholder Relations

• Lead board reporting and prepare executive-level financial presentations and board packs.
• Manage relationships with investors, auditors, banking partners, and key stakeholders.
• Support fundraising, mergers & acquisitions, capital structuring, and due diligence activities when required.

Leadership & Transformation

• Build, mentor, and lead a high-performing global finance team.
• Drive digital transformation initiatives across finance systems, reporting automation, analytics, and operational processes.
• Foster a culture of accountability, collaboration, and continuous improvement.

Qualifications & Experience

• 10+ years of progressive finance leadership experience, including at least 2-5 years in a CFO or equivalent executive role.
• Strong leadership experience within BPO, Offshoring, Outsourcing, Employer of Record (EOR), Shared Services, International Finance, or Commercial Real Estate industries is highly preferred.Proven track record managing multi-country and multi-entity finance operations.
• Expertise in financial strategy, treasury, accounting operations, taxation, financial modeling, and corporate governance.
• Strong understanding of international finance, compliance, transfer pricing, and risk management.Experience leading fundraising, M&A transactions, and investor relations initiatives is highly advantageous.
• Professional certifications such as CPA, CMA, or CFA are preferred.
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• Required Areas of Expertise
• Mergers & Acquisitions (M&A)
• Finance Operations (Treasury, Accounting, Taxation, AR/AP, Cash Flow)
• Financial Strategy & Planning
• Financial Modeling & Risk Management
• Enterprise-Level Leadership
• Investor & Stakeholder Relations
• Global Financial Compliance & Governance

Key Competencies

• Strategic financial acumen
• Commercial and operational mindset
• Executive leadership capability
• Strong stakeholder management
• Analytical and data-driven decision-making
• Risk and compliance leadership
• Global business perspective

Job Summary

The Chief Auto Mechanic is responsible for overseeing all vehicle maintenance and repair operations within the organization. This role ensures that all automotive work is performed efficiently, safely, and to the highest quality standards. The Chief Auto Mechanic leads a team of technicians, manages workflow, diagnoses complex mechanical issues, and ensures compliance with safety and regulatory requirements.

Key Responsibilities

• Supervise and coordinate daily activities of automotive technicians and mechanics

• Diagnose complex mechanical and electrical issues in a wide range of vehicles

• Oversee preventive maintenance programs to ensure vehicle reliability and longevity

• Ensure all repairs and maintenance tasks meet quality and safety standards

• Manage workshop operations, including scheduling, workflow, and resource allocation

• Inspect completed work to ensure accuracy and compliance with specifications

• Maintain inventory of tools, equipment, and spare parts

• Train, mentor, and evaluate staff performance

• Ensure compliance with environmental, health, and safety regulations

• Liaise with vendors and suppliers for parts procurement and service support

• Maintain accurate records of repairs, maintenance schedules, and costs

Qualifications

• High school diploma or equivalent (Technical or vocational training in automotive technology preferred)

• Certification in automotive repair (e.g., ASE or equivalent) is an advantage

• Minimum of 7–10 years of experience in automotive repair, with at least 3 years in a supervisory role

• Strong knowledge of vehicle systems, including engines, transmissions, brakes, and electrical systems

• Experience with diagnostic tools and computerized repair systems

Skills

• Strong leadership and team management abilities

• Advanced problem-solving and diagnostic skills

• Excellent communication and interpersonal skills

• Ability to work under pressure and manage multiple tasks

• Attention to detail and commitment to quality workmanship

• Organizational and time-management skills

• Proficiency in using automotive diagnostic software and tools

• Knowledge of safety standards and regulatory compliance

Why Apply for This Role?

Build a stable career by joining our team—the Philippines' leading auto service expert—where you will sharpen your technical skills, work with modern diagnostic equipment, and enjoy competitive compensation.

Lead the Next Stage of Commercial Growth

We are seeking an accomplished Chief Sales Officer to lead the sales and commercial direction of a well-established Philippine organization in the education, publishing, retail, and learning-solutions sector.

This is a senior executive opportunity for a commercially driven leader who has successfully built sales organizations, grown consumer markets, developed strategic distribution channels, and translated market opportunities into sustainable revenue and profitability.

What You'll Lead

• Develop and execute the company's retail and sales strategy to drive revenue growth and profitability, with a strong focus on the consumer market.
• Lead the overall sales organization and align sales targets, channels, resources, and priorities with the company's business strategy.
• Drive achievement of sales volume, market share, revenue, profitability, and other key commercial objectives.
• Oversee sales planning, budgets, projections, costs, and related commercial performance across B2C and B2B markets.
• Build and strengthen strategic partnerships with distributors and other channels to expand product availability and market reach.
• Identify and develop alternative sales and distribution channels that support long-term business growth.
• Partner closely with Marketing and Market Teams on competitive intelligence, merchandising, product positioning, and go-to-market initiatives.
• Identify and pursue new business opportunities and strategic commercial partnerships.
• Establish effective sales performance management systems and ensure accountability across the organization.
• Develop, mentor, and strengthen sales leaders and teams while fostering a high-performance and growth-oriented culture.
• Build productive senior-level relationships with customers, partners, prospects, and other key stakeholders.

What We're Looking For

• College graduate with Masteral units or a Master's degree.
• Extensive progressive experience in sales, commercial, retail, or business leadership.
• At least 26 years of relevant professional experience, including a minimum of 15 years in managerial or executive leadership roles.
• Strong track record of leading sizeable sales organizations and delivering measurable revenue and profitability growth.
• Strong experience in retail/B2C sales, with exposure to B2B markets highly valuable.
• Experience in channel development, distributor partnerships, market expansion, and go-to-market strategy.
• Demonstrated experience managing sales budgets, forecasts, performance targets, and commercial results.
• Strong business acumen with the ability to balance revenue growth with profitability.
• Proven ability to collaborate with Marketing, Product, Operations, and other executive stakeholders.
• Strong strategic communication, critical thinking, decision-making, organizational leadership, and stakeholder management skills.

Experience within retail, consumer goods, publishing, education-related products, distribution, or other multi-channel consumer businesses would be highly relevant.

Why Consider This Opportunity?

This is more than a traditional sales leadership position.

You will have the opportunity to influence the company's overall commercial direction — from retail strategy and channel expansion to partnerships, product positioning, sales organization development, and long-term profitable growth.

If you have built high-performing sales organizations, expanded consumer markets, developed successful distribution strategies, and consistently translated commercial strategy into results, we'd like to hear from you.

Take the lead in shaping the next chapter of growth for an established Philippine organization.

The Client Relations & Operations Team Lead is responsible for ensuring seamless operational delivery while supporting client relationship management. The role ensures that client commitments are fulfilled efficiently, accurately, and on time, while maintaining proactive communication with stakeholders and supporting the Assistant Service Delivery & Client Manager in sustaining strong client relationships.

This position balances operational execution, team supervision, and client engagement to drive high-quality service delivery, SLA compliance, and client satisfaction.

JOB SCOPE:

Operations Management

• Oversee day-to-day operational execution for assigned service lines (background verification, assessments, etc.).
• Ensure adherence to SLAs, KPIs, accuracy, and compliance standards.
• Monitor team productivity, workload distribution, and queue management to prevent backlogs.
• Identify operational risks and escalate issues to the Assistant Service Delivery & Client Manager.
• Implement process improvements, automation initiatives (e.g., Sherlock v2), and workflow optimization.
• Maintain operational dashboards and performance tracking for continuous monitoring.

Client Management Support

• Serve as secondary point of contact for clients on operational matters.
• Assist in managing client expectations and ensuring service satisfaction.
• Provide data, SLA reports, and operational updates for client business reviews.
• Collaborate with clients to resolve operational issues and queries promptly.
• Highlight trends, risks, or process gaps that may affect client experience.

Team Leadership

• Lead, coach, and mentor operational staff toward high performance.
• Conduct daily huddles, workflow alignment sessions, and performance check-ins.
• Support onboarding, training, and development of team members.
• Drive accountability, engagement, and adherence to operational SOPs.

Quality & Continuous Improvement

• Track SLA compliance, accuracy, and turnaround times.
• Partner with Quality Assurance to minimize errors and rework.
• Drive operational process improvement initiatives and efficiency gains.
• Ensure proper documentation, compliance, and audit readiness.

Stakeholder Coordination

• Collaborate with internal teams (Operations, Quality, IT, Billing, Client Services) to optimize processes.
• Support Assistant Service Delivery & Client Manager in client escalations or operational discussions.
• Contribute insights to strategy discussions regarding operations and client experience.

QUALIFICATIONS:

Education

• Bachelor's degree in Business, Operations, HR, or related field.

Experience

• 2–4 years of experience in operations and client management, preferably in B2B, HR services, or BPO environments.
• Strong understanding of SLA governance, workflow management, and process optimization.
• Experience in CRM systems, reporting tools, and operational dashboards.
• Proven ability to lead a team and interact with clients professionally.

About the Role

Take the lead in healthcare support operations.

We are looking for a Healthcare Support Team Lead to guide a growing clinical support team, ensure service quality, and oversee day-to-day healthcare coordination in a global shared services environment.

This role is ideal for candidates with leadership experience in healthcare support, especially those with exposure to healthcare accounts in a BPO, contact center, or shared services setting.

Key Responsibilities

• Lead, coach, and support Clinical Support Agents in daily operations.
• Monitor team performance, workload, attendance, productivity, and service quality.
• Oversee inbound calls, email queries, medical bookings, referrals, documentation, and case administration.
• Coordinate with healthcare teams, clinicians, case managers, HR, finance, and other stakeholders.
• Ensure patient, client, and internal requests are handled accurately, professionally, and on time.
• Review documents and records for accuracy, completeness, formatting, and proper filing.
• Ensure medical and personal information is handled with strict confidentiality and data protection standards.
• Support escalations, issue resolution, process updates, and continuous improvement initiatives.

Qualifications

• Experience as a Team Lead, Supervisor, SME, or Senior Agent in healthcare support, contact center, or shared services operations.
• Exposure to healthcare accounts or healthcare support operations is required, preferably from a BPO or contact center background.
• Experience in clinical support, healthcare administration, occupational health support, patient coordination, medical bookings, or case administration is an advantage.
• Shared services or global support experience is highly preferred.
• Strong English communication skills, both verbal and written.
• Proficient in Microsoft Outlook, Word, and Excel.
• Strong attention to detail, organization, time management, and problem-solving skills.
• Able to handle sensitive medical and personal information with professionalism and confidentiality.
• Flexible, reliable, and able to work effectively in a fast-paced healthcare support environment.

Why Join Us

• Be part of a growing healthcare shared services team.
• Take on a role that combines people leadership, healthcare operations, and service excellence.
• Gain exposure to clinical support processes, patient coordination, and global stakeholder management.
• Build your leadership career in a stable and purpose-driven healthcare environment.

About the Role

We are looking for a driven and results-oriented Cloud Generation Specialist (CGS) to support the growth of our cloud business by helping partners successfully sell cloud solutions to their customers.

In this role, you will identify and engage potential channel partners, assess their needs, and set high-quality appointments for Channel Account Managers. Your success will be measured by your ability to sign 12 new partners consistently and activate 6 transacting partners per month, while helping increase partner monetization by focusing on a strategic cloud vendor.

This is an excellent opportunity for sales professionals who thrive in a fast-paced environment and want clear performance metrics, uncapped earning potential, and a defined career path in cloud sales.

What You'll Do

Partner Recruitment & Lead Generation

• Conduct a high volume of outbound calls daily to introduce cloud services to prospective partners
• Use email campaigns and social media (LinkedIn and other platforms) to identify and engage new channel partners
• Deliver clear, high-level overviews of cloud products and services
• Schedule qualified appointments and onboard partners into the program
• Achieve monthly targets of 12 signed partners and 6 activated (transacting) partners

Partner Engagement & Solution Adoption

• Understand prospective partners' business needs and challenges
• Promote and position value-added solutions such as Security, Solutions of Scale (SoS), Academy, and Professional Services
• Support partners in adopting and expanding their cloud solution portfolio

CRM & Data Management

• Maintain accurate and up-to-date records in Salesforce
• Ensure data integrity across all partner and activity records

What Were Looking For

Experience & Skills

• At least 3 years of experience in lead generation, sales development, or a similar sales role
• Comfortable handling high call volumes (40+ calls per day) with energy and professionalism
• Proficient in using social media platforms for prospecting (LinkedIn, Facebook, etc.)
• Strong verbal and written communication skills
• Ability to work independently while collaborating effectively with a team

Core Competencies

• Coachable and eager to learn
• Passion for sales and performance-driven environments
• High customer empathy and strong objection-handling skills
• Resilient mindset with the ability to bounce back from setbacks
• Critical thinker who understands the broader goals of a sales organization
• Relationship builder who works well with diverse stakeholders

Why Join Us?

• Structured development program to strengthen foundational sales skills
• Clear performance metrics and career progression
• Uncapped earning potential
• Exposure to cloud technologies and partner-driven sales models
• Fast-paced, collaborative, and growth-oriented environment

Job Summary / About the Job
At Q2 HR Solutions, we are looking for a Cloud & Microsoft Systems Support Lead to oversee Microsoft 365, Azure, and cloud infrastructure operations. This role is responsible for ensuring system reliability, security, and performance across cloud and hybrid environments while leading IT support and driving continuous improvement initiatives.

Key Responsibilities

• Manage and administer Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint)
• Oversee Azure Active Directory (AAD), identity lifecycle, and access governance
• Lead cloud deployment, migration, and hybrid infrastructure management
• Monitor system performance, security, and availability
• Implement security controls aligned with IT and ISO standards
• Manage Fortinet firewalls, VPNs, and network security configurations
• Lead IT support operations and ensure SLA compliance
• Oversee user onboarding/offboarding and access provisioning
• Maintain IT asset lifecycle, documentation, and audit readiness
• Mentor and develop the IT support team
• Drive process improvements and support digital transformation initiatives

Qualifications

Education

• Bachelor's degree in Information Technology, Computer Science, or related field

Experience

• 4–6 years of experience in Microsoft 365, Azure, or IT infrastructure
• At least 1–2 years in a leadership or supervisory role
• Experience in cloud deployment and migration projects
• Strong background in hybrid environments and IT support operations

Technical Skills

• Expertise in Microsoft 365 and Azure Active Directory
• Hands-on experience with Fortinet (firewalls, VPNs, security policies)
• Knowledge of IT security, access management, and compliance standards (e.g., ISO)
• Strong troubleshooting, documentation, and system administration skills

Benefits

• Competitive salary
• HMO coverage
• Life insurance
• Allowances
• Convertible leaves

Why Join Us (Q2 HR Solutions)

• Collaborative and people-centered work environment
• Opportunity to lead cloud and IT infrastructure initiatives
• Exposure to digital transformation and enterprise systems
• Career growth and professional development opportunities

Job Overview:
As a Collections Specialist, you will be responsible for managing overdue premium accounts, maintaining accurate records, and fostering positive relationships with policyholders. Your role is crucial in ensuring timely collections while delivering excellent customer service.

Key Responsibilities

• Policyholder Outreach: Contact clients with overdue premiums via phone, email, and written communication to initiate payment discussions.
• Account Review: Monitor and update account records to reflect accurate payment histories and outstanding balances.
• Payment Negotiation: Collaborate with policyholders to establish payment plans or settlements that align with company policies.
• Recordkeeping: Maintain detailed documentation of collection activities and update data in the CRM and internal systems.
• Customer Service: Address inquiries regarding policy status, payment options, and premium details with professionalism and empathy.
• Compliance: Ensure all collection practices adhere to company policies and relevant regulatory standards.
• Reporting: Provide regular updates to the Collections Manager on account statuses and collection progress.

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• Proven experience in collections, accounts receivable, or customer service roles.
• Proficiency in Microsoft Excel and CRM/database systems.
• Excellent negotiation and conflict resolution abilities.
• High attention to detail and accuracy in data entry and documentation.