About the Role

We are looking for a Media Buyer — Digital to join a growing media team and support the execution and optimization of paid digital campaigns. In this role, you will be responsible for campaign setup, performance monitoring, tracking implementation, reporting, quality assurance, and basic billing coordination.

This position is ideal for someone who is analytical, detail-oriented, and eager to build a career in digital media, paid advertising, and performance marketing. You will collaborate with internal teams to ensure campaigns are implemented accurately, optimized based on performance, and aligned with client objectives.

What You'll Do

Campaign Implementation and Management

• Ensure the successful execution of performance marketing strategies with a strong focus on accurate and error-free implementation.
• Manage the end-to-end execution of campaigns across paid digital channels.
• Ensure all campaign elements are properly set up and implemented.
• Monitor campaign delivery closely to ensure KPIs are met.
• Make necessary campaign adjustments based on performance.

Tracking and Attribution

• Generate and implement UTM tags or tracking pixels on client websites or apps.
• Track key metrics such as impressions, clicks, conversions, and other campaign performance indicators.
• Ensure accurate conversion tracking by following standard procedures and guidelines.

Data Analysis and Reporting

• Track, compile, and report on campaign KPIs in collaboration with the analytics team.
• Support the preparation of regular campaign performance reports.
• Identify areas for improvement and optimization based on campaign data.
• Provide basic performance insights, with guidance from senior team members for deeper strategic recommendations.

Quality Assurance

• Conduct quality checks to ensure campaign assets, tracking, and other implemented elements are functioning properly.
• Resolve common issues related to ad functionality or ad rendering.
• Escalate more complex technical or campaign-related issues to senior team members.

Ad Technology Management

• Contribute to ongoing campaign best practices and process improvements.
• Stay updated on emerging digital media trends, tools, platforms, and technologies.

Billing Support

• Assist in verifying campaign details, budgets, and media placements under the guidance of the Senior Buyer.
• Monitor billing deadlines, flag discrepancies, and escalate concerns when needed.
• Follow up with vendors for timely invoice submissions.
• Assist with invoice tracking and basic billing documentation.
• Audit campaign expenses and help secure required approvals.
• Maintain accurate records and generate basic billing reports for review.
• Inform teams of potential delays and help ensure a smooth billing process flow.

What We're Looking For

• Proficiency in paid media tools such as Google Ads, Meta Business Tools, TikTok Ads, and similar platforms.
• Strong analytical skills with the ability to analyze campaign data, identify trends, and support optimization strategies.
• Familiarity with ad operations tools such as Google Analytics, Google Tag Manager, tracking pixels, and UTM tagging.
• Ability to present data and insights to internal teams to help optimize campaigns.
• Strong organization and time management skills, with the ability to manage multiple projects and deadlines.
• Ability to execute tasks aligned with client objectives and KPIs.
• Collaborative working style and ability to coordinate effectively with internal teams.
• High level of productivity in a remote work environment.
• Willingness to learn, ask questions, and seek guidance from senior team members on more complex tasks.

Qualifications

• At least 1 year of experience in media buying, digital advertising, paid media, or a related field.
• Open to recent graduates with strong aptitude and eagerness to learn.
• Bachelor's degree in Marketing, Advertising, Communications, Statistics, Business Administration, or a related field is preferred.
• Experience working with paid media platforms such as Google Ads, Meta Business Tools, TikTok Ads, or similar tools.
• Passionate about the advertising, media, and performance marketing industry.
• Fluent in English, both written and verbal.
• Strong communication and presentation skills.
• Able to execute and optimize campaigns while ensuring alignment with client objectives and KPIs.
• Able to track, report, and analyze campaign performance.
• Must have a strong internet connection and clear audio output for efficient remote work.

Why Join This Role

This is a great opportunity for someone who wants to grow in digital media buying, paid advertising, and performance marketing. You will gain hands-on exposure to campaign execution, tracking, reporting, optimization, and collaboration across media, analytics, client services, and finance teams.

Job Summary

We are looking for a strategic and results-driven Digital Media Head to lead the Media team in developing digital media strategies, overseeing media planning and buying, managing campaign implementation, and driving campaign optimization.

This role is responsible for ensuring the effective delivery of media services to clients while supporting profitability, service quality, and overall business growth. The ideal candidate is highly analytical, commercially minded, and experienced in managing paid media campaigns, large client accounts, and high-performing media teams.

Key Responsibilities

Media Strategy, Planning, and Buying

• Lead the development of digital media plans and strategies across paid media campaigns.
• Oversee media planning, buying, campaign implementation, and optimization.
• Provide strategic direction across all accounts and campaigns handled by the Media team.
• Translate campaign briefs and objectives into achievable, relevant, and effective media plans.
• Ensure campaigns are aligned with business goals and financial targets, including cost efficiency, sales, and new business acquisition.
• Lead media-related pitch processes and requirements.
• Confidently present media strategies, campaign plans, and measurement approaches to clients and internal stakeholders.

Process and Profitability Management

• Drive the overall process for digital media planning and campaign execution.
• Direct the daily workflow of all paid campaigns.
• Analyze and improve departmental processes to increase team efficiency and productivity.
• Partner with key business unit leads to support better integration across agency units.
• Support the growth of existing client business and/or contribute to the development of new media products or services.

Data Analysis and Reporting

• Collaborate with the ad operations team in creating reports with actionable insights.
• Review campaign performance and provide recommendations to improve effectiveness.
• Identify opportunities for campaign optimization and performance improvement.
• Present data, insights, and optimization strategies to clients and internal stakeholders, as needed.

Project Management and Relationship Building

• Work closely with internal teams, clients, and external stakeholders to ensure smooth campaign execution and delivery.
• Build relationships and spearhead collaborations with external partners and publishers.
• Maintain open communication channels with clients and stakeholders.
• Address client concerns and provide strategic guidance throughout the campaign lifecycle.
• Reinforce proper documentation of cost estimates, contracts, and campaign-related requirements.

Ad Technology and Innovation

• Stay updated on industry trends, emerging technologies, and new media opportunities.
• Regularly contribute to media best practices, campaign processes, and new executions.
• Evaluate innovative media approaches to enhance campaign strategies and help differentiate clients from competitors.

Leadership and Team Management

• Recruit, train, motivate, and develop Media team members to help them perform at their best.
• Set clear performance standards and monitor team progress.
• Provide regular feedback to support employee growth and development.
• Communicate effectively with team members, colleagues, and stakeholders to ensure alignment.
• Foster a culture of innovation and encourage team members to contribute new ideas and solutions.
• Develop and implement strategies that align with company goals and objectives.

Qualifications

• Bachelor's degree in Communications, Advertising, Marketing, Business, Statistics, Economics, or any related field is preferred but not required.
• At least 6 years of experience in media planning, media buying, or related fields, or a proven track record in a similar position.
• Experience working with a team in a similar or adjacent industry.
• Hands-on experience with paid media tools such as Google Ads, Meta Business Tools, TikTok Ads, and similar platforms.
• Previous leadership or management experience is required.
• Strong solutions mindset with the ability to collaborate with cross-functional teams.
• Adaptable, eager to learn, and highly interested in the advertising and media industry.
• Excellent English communication skills, both written and verbal.

Key Skills and Competencies

• Strong expertise in paid media strategy, planning, buying, and optimization.
• Strong analytical skills with a data-driven approach to problem-solving.
• Excellent client management, project management, and presentation skills.
• Proven ability to manage large clients and/or high-budget campaigns.
• Strong communication skills with experience presenting ideas, insights, and performance data.
• Ability to lead teams, collaborate effectively, and drive results.
• Ability to adapt to changing business needs and lead strategic initiatives.
• Strong track record of delivering results with integrity, accountability, and reliability.

Reporting Line

This role reports to the Managing Director and will lead members of the Media team, including media planning, strategy, ad operations, and media buying professionals.

About the Role

The Digital Media Planner is responsible for facilitating media planning and strategy while maintaining excellent client and supplier relationships.

This role requires someone who stays up to date with the latest industry trends, technologies, and best practices, and can identify new opportunities and strategies to improve overall campaign performance and growth.

Duties and Responsibilities

Campaign Briefing

• Translate client objectives into actionable media strategies aligned with the overall marketing plan.
• Collaborate with clients, ad operations, and internal stakeholders to understand campaign goals, target audience, budget, and timeline.

Media Planning and Strategy

• Develop media plans that outline recommended media channels, flight dates, and budget allocation.
• Evaluate various digital media channels and platforms to determine the most suitable options for reaching the target audience and achieving campaign objectives.
• Optimize media budgets to ensure the efficient and effective use of resources.
• Provide guidance on media-specific requirements, formats, and recommendations for optimizing creative assets.
• Confidently present media strategy and measurement plans to clients and internal stakeholders.

Data Analysis and Reporting

• Collaborate with the ad operations team in crafting actionable insights for report creation, resulting in timely optimizations to maximize campaign performance.
• Provide insights and recommendations on performance to identify campaign effectiveness and opportunities for future optimization.
• Confidently present data and optimization strategies to clients and internal stakeholders, as needed.

Project Management and Relationship Building

• Work closely with internal teams, clients, and other stakeholders to ensure smooth campaign execution and timely delivery of campaign requirements.
• Maintain open communication channels, address client concerns, and provide strategic guidance throughout the campaign lifecycle.

Ad Technology Management

• Regularly contribute to media best practices, new executions, and campaign processes.
• Stay abreast of industry trends, emerging technologies, and new media opportunities.
• Continuously learn and evaluate innovative media approaches to enhance campaign strategies and help differentiate clients from competitors.

Key Competencies and Skills

• Expertise in paid media tools such as Google Ads, Meta Business Tools, TikTok Ads, and similar platforms.
• Strong analytical skills with a data-driven approach to problem-solving.
• Familiarity with ad operations and data visualization tools such as Google Analytics, Google Tag Manager, Tableau, and Looker Studio.
• Excellent client-facing, project management, and presentation skills.
• Ability to work remotely while maintaining productivity and meeting deadlines.
• Proven success in managing large clients and high-budget campaigns.
• Effective time management and prioritization skills.
• Strong negotiation and resource management abilities.
• Excellent planning and organizational skills, with the ability to manage multiple projects simultaneously.
• Outstanding communication skills, with experience presenting data and ideas clearly.
• Proficiency in MS Office, including Excel, Word, and PowerPoint, as well as Google Suite, including Sheets, Docs, and Slides.
• High emotional intelligence, with the ability to build strong relationships and remain customer-centric.
• A team-oriented and collaborative mindset to drive better outcomes together.
• Adaptability, innovation, and the ability to lead change in response to evolving business needs and technologies.
• Strong ethical standards, integrity, and a commitment to personal and professional values.
• An entrepreneurial spirit, with a focus on driving results and seeking new opportunities.
• Trustworthiness and reliability, with a proven track record of delivering results.
• Ability to quickly master new software, platforms, and tools relevant to digital media planning.
• Ability to react and manage digital campaigns during a crisis or when unexpected challenges arise.
• Experience with optimization strategies to improve campaign performance.
• Ability to leverage audience insights to create tailored and effective ad campaigns across various platforms.

Required Qualifications

• Bachelor's degree in Communications, Advertising, Marketing, Business, Statistics, Economics, or any related field is preferred but not required.
• At least 1 year of experience in planning, buying, or related fields, or a proven track record in a similar position while working with a team in a similar or adjacent industry.
• Experience working with paid media tools such as Google Ads, Meta Business Tools, TikTok Ads, and similar platforms.
• At least one digital certification related to media planning, such as Google Ads or Meta.
• Eager to learn, adaptable, and strongly interested in the advertising and media industry.
• Eloquent and fluent in English, both spoken and written.
• Strong and stable internet connection with clear audio output.

Doctor Consultant Responsibilities (MWell)

• Conduct professional telemedicine consultations.
• Assess patients and provide appropriate diagnosis and treatment.
• Issue e-prescriptions, medical certificates, referrals, and consultation summaries when indicated.
• Recommend in-person or emergency care when necessary.
• Maintain accurate medical records and ensure patient confidentiality.
• Comply with medical ethics, telemedicine standards, and applicable Philippine regulations.
  
  

Job Summary:

We are looking for an experienced EDI / Integration Developer to design and maintain electronic data exchange solutions that keep our business systems connected. If you have strong skills in BizTalk, C#, SQL, and XML/JSON and enjoy solving complex integration challenges, we want you on our Agile development team. ERP experience (especially Infor ERP / ION) is a plus. 

Responsibilities:

• Develop and adapt solutions according to current requirements and standards to ensure quality development.
• Analyze and develop EDI solutions leveraging BizTalk and C#
• Participate or lead application and process optimization and performance initiatives;
• Participate in the design and/or execution of solution release plans;
• Analyze and resolve issues raised to ensure business continuity;
• Actively collaborate within the Agile development team.

Qualifications:

• Must have experience in developing EDI
• A minimum of 5 years of experience as an EDI developer;
• Experience with .Net technologies
• Experience with SQL;
• Good teamwork and communication skills;
• Knowledge of an Agile development environment (Scrum, Kanban)
• Knowledge of JSON, XML
• Knowledge of different ERP systems;
• Knowledge of JAVA an asset
• Infor ERP and Infor ION an asset

The Environment, Health, and Safety (EHS) Administrative Assistant supports the implementation and monitoring of workplace safety, environmental compliance, and contractor management programs within a fast-paced FMCG manufacturing environment.

This role ensures operational continuity by coordinating contractor activities, maintaining regulatory documentation, monitoring safety KPIs, and supporting EHS compliance initiatives across production and site operations.

Shape

Key Responsibilities

1. EHS Operations Support

Oversee day-to-day contractor deployment to ensure compliance with site safety policies and operational productivity standards

Monitor daily attendance and output of contracted personnel

Coordinate shift schedules and task assignments aligned with production requirements

Conduct toolbox meetings and safety briefings prior to shift deployment

2. Contractor & Site Coordination

Act as primary liaison between contracted workers, site operations, and management

Ensure contractors comply with company safety standards, PPE requirements, and environmental protocols

Support onboarding and safety orientation of new contractors

3. Compliance & Documentation

Maintain accurate EHS documentation, incident logs, and contractor records

Prepare regular reports related to safety performance, manpower utilization, and compliance tracking

Monitor and track team KPIs based on service level agreements and contractual targets

Ensure documentation is audit-ready for internal and external inspections (e.g., DOLE, DENR, LGU audits)

4. Environmental, Health & Safety Support

Assist in implementing environmental and occupational health programs

Provide administrative support to the EHS Committee and contractor safety meetings

Support incident investigations through documentation and data consolidation

Maintain and update the EHS database management system

Shape

Qualifications

Bachelors degree in Environmental Science, Occupational Safety, Engineering, Business Administration, or related field

Must be at least a Safety Officer II.

At least 2–3 years of experience in administrative support within manufacturing, FMCG, logistics, or industrial operations

Exposure to EHS compliance, contractor management, or site safety coordination is highly preferred

Knowledge of Philippine labor and safety regulations (DOLE OSH Standards) is an advantage

Shape

Skills & Competencies

Strong documentation and reporting capability

High attention to detail and compliance-oriented mindset

Ability to coordinate multiple stakeholders (contractors, operations, management)

Proficiency in Microsoft Excel and database systems

Strong communication and facilitation skills (for toolbox talks and briefings)

Ability to work in a structured, highly regulated manufacturing environment

About the job Engagement & Communication Lead (6-Month Reliever)

The Engagement & Communication Lead (Reliever) is responsible for sustaining and strengthening a values-driven culture by leading employee engagement and internal communication initiatives across the organization. This 6-month role ensures continuity in delivering a positive employee experience aligned with our EVP, IIP standards, and EOS framework.

The ideal candidate is strategic, people-focused, and capable of quickly stepping in to partner with leaders, maintain engagement momentum, and uphold communication standards across the organization. Experience in EOS-aligned and values-driven organizations is highly preferred.

Job Scope:

Engagement Management

• Drive employee engagement priorities aligned with business goals, culture objectives, EVP, and EOS Rocks.
• Review engagement data and feedback, translating insights into actionable recommendations.
• Ensure continuity of engagement programs and initiatives with measurable impact.
• Partner with leaders to address engagement challenges using structured and data-driven approaches.

Communication Management

• Maintain standards for clear, consistent, and transparent internal communication.
• Support the execution of communication plans related to company priorities and updates.
• Coach leaders in delivering clear messaging to foster alignment and trust.
• Strengthen feedback channels to ensure employee insights are elevated to leadership.

People Leadership & HR Business Partnering

• Act as an HR Business Partner to assigned business units, providing guidance on engagement and communication strategies.
• Promote collaboration, alignment, and high-performance behaviors across teams.
• Support EOS execution by aligning engagement initiatives with Rocks, Scorecards, and Level 10 Meetings.

Qualifications:

Education

• Bachelors degree in Human Resources, Communications, Psychology, Business Management, or related field.

Experience

• 4–6 years of experience in employee engagement, internal communications, HR, or culture-related roles.
• Proven experience advising leaders and implementing engagement strategies.
• Experience in EOS-aligned environments and familiarity with IIP standards is highly preferred.

Skills & Competencies

• Strong stakeholder management and influencing skills.
• Strategic and data-driven mindset.
• Excellent communication and facilitation skills.
• Ability to quickly adapt and ensure continuity of initiatives.
• Strong problem-solving and organizational skills.

Role Summary

The Enrollment & Retention Head will lead the organization's enrollment, membership, renewal, and customer retention functions to ensure a smooth and reliable customer experience from onboarding to long-term account continuity. This role is responsible for improving enrollment accuracy, strengthening renewal performance, reducing churn, and ensuring that members, policyholders, or clients remain engaged and properly supported throughout their lifecycle.

The position requires a strong background in customer retention, renewals management, customer lifecycle management, and team leadership. The successful candidate will play a key role in protecting recurring business, improving service quality, and building effective retention programs that support sustainable growth.

Core Responsibilities

Enrollment & Membership Operations

• Oversee end-to-end enrollment, membership, policy onboarding, renewal, cancellation, and reactivation processes.
• Ensure accurate, complete, and timely processing of enrollment and membership records.
• Monitor daily enrollment volume, pending cases, processing turnaround time, and service-level compliance.
• Improve workflows to reduce errors, delays, duplicate records, and customer or member complaints.
• Ensure records are properly maintained in the company's CRM, policy administration system, or membership management platform.

Retention, Renewals & Customer Lifecycle Management

• Develop and implement retention strategies to improve renewal rates, customer loyalty, and long-term membership continuity.
• Manage renewal pipelines, at-risk accounts, lapsed members or policyholders, and reactivation opportunities.
• Identify churn drivers and recommend action plans to improve customer retention.
• Lead retention, win-back, renewal reminder, and customer engagement initiatives.
• Work closely with Sales, Customer Service, Account Management, Billing, Claims, Operations, and Marketing to ensure a consistent customer experience.

Team Leadership & Performance Management

• Lead, coach, and manage the enrollment and retention team to ensure productivity, quality, and service excellence.
• Set clear team goals, performance standards, and operating procedures.
• Monitor individual and team performance against KPIs, SLAs, quality targets, and renewal objectives.
• Conduct regular coaching, performance reviews, and process alignment meetings.
• Promote accountability, customer focus, and continuous improvement within the team.

Reporting, Analytics & Process Improvement

• Prepare regular reports on enrollment volume, renewal conversion, retention rate, churn rate, SLA performance, complaints, and team productivity.
• Analyze customer/member data to identify trends, risks, process gaps, and improvement opportunities.
• Recommend process improvements, automation, system enhancements, and data quality initiatives.
• Ensure compliance with internal policies, data privacy standards, documentation requirements, and regulatory guidelines.
• Provide management with insights, risks, and recommendations related to enrollment and retention performance.

Escalation & Stakeholder Management

• Handle complex enrollment, renewal, billing, membership, or retention-related escalations.
• Coordinate with internal teams to resolve service issues that may affect customer satisfaction or retention.
• Support business reviews, planning sessions, and retention strategy discussions as needed.

Key Requirements & Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, Healthcare Administration, Insurance, or a related field.
• At least 5 years of experience in customer retention, enrollment operations, membership management, policy administration, renewals management, customer lifecycle management, customer success, or client retention programs.
• At least 2 years of leadership or supervisory experience handling enrollment, retention, customer service, account management, or operations teams.
• Experience in insurance, HMO, healthcare, financial services, BPO, shared services, or membership-based organizations is highly preferred.
• Strong understanding of customer/member lifecycle processes, including onboarding, renewals, retention, cancellations, and reactivation.
• Proven ability to develop and execute retention, renewal, win-back, or customer engagement strategies.
• Strong analytical skills with experience tracking retention rate, renewal conversion, churn, SLA, productivity, and customer satisfaction metrics.
• Proficiency in CRM systems, customer databases, Microsoft Excel, and reporting tools.
• Excellent leadership, communication, stakeholder management, coaching, and escalation-handling skills.
• High attention to detail, process discipline, and customer-service orientation.

Key Performance Indicators

• Enrollment processing turnaround time and accuracy rate.
• Renewal conversion rate and customer/member retention rate.
• Churn, cancellation, lapse, or non-renewal reduction.
• SLA compliance for enrollment, renewal, and issue resolution.
• Customer/member satisfaction and escalation resolution rate.

About the Role

Our client is seeking an experienced Infor Developer to join their growing team. The ideal candidate will be responsible for developing, enhancing, and integrating solutions within the Infor ecosystem, ensuring high-quality delivery and seamless business operations.

This role is ideal for a seasoned developer with strong expertise in Infor M3 CloudSuite and related integration technologies who thrives in an Agile environment.



Key Responsibilities

• Develop and enhance solutions aligned with business requirements and development standards
• Manage and develop integrations within Infor M3 CloudSuite
• Work with Infor ION, Infor Mongoose, and Infor MEC Mapper, including custom BODs
• Design and develop APIs and system integrations
• Participate in or lead application optimization and performance improvement initiatives
• Contribute to solution release planning and execution
• Analyze, troubleshoot, and resolve technical issues to ensure business continuity
• Actively collaborate within an Agile development team (Scrum/Kanban)

Qualifications & Requirements

• Bachelors degree in Computer Science, IT, or related field (or equivalent experience)
• Minimum of 5 years of experience as a Developer
• Strong hands-on experience with:

1. Infor M3 CloudSuite
2. Infor ION
3. Infor Mongoose
4. Infor MEC Mapper and custom BODs

• Experience developing APIs and system integrations
• Knowledge of JSON and XML
• Knowledge of Java is an advantage
• Experience working in Agile environments (Scrum or Kanban)
• Advanced English communication skills (mandatory)
• Strong teamwork and collaboration skills