What will you do

As a Junior Support Technician (1st Line) you will liaise closely with the internal IT escalation teams, 2nd line and 3rd line to resolve a wide range of incidents and requests in a busy growing medical diagnostic company. This work is primarily, but not limited to, answering inbound customer inquiries, logging and prioritizing incident and request tickets, and escalating to your colleagues in the wider department when deeper technical knowledge is required. In summary, you will: 

• Handle customer queries via telephone, email and other channels, logging the detail of their problems in our Service Desk / management systems; 
• Solve many of the customer problems directly yourself, where this is within your technical capability to do so, and according to our standard patterns of fixes and response to known problem/issues: 
• Work collaboratively with your colleagues in Service Desk to ensure customer problems are never dropped of forgotten, and as a team manage the backlog of incidents and requests effectively. 

Job Description

• Carry out improvement tasks assigned to you by the Service Desk Manager and/or supervisors, which collectively improve our responsiveness, effectiveness, and quality of support services: 
• Assist your colleagues in 2nd and 3rd Line with technical information requests, and/or relevant customer context which will help them solve problems quickly and effectively: 
• Regularly monitor your workload and priorities and ensure that you are working on the most important tickets first, not leaving any customers priority requests unanswered. 

What you are responsible for

The role is a key member of the Service Desk team and working collaboratively with your colleagues you will take responsibility for: 

• Using effective questioning techniques and standard checklists, make sure you have collected the necessary information to be able to properly diagnose queries, and/or direct them correctly to more experienced colleagues for resolution; 
• Own customer problems from start to finish, going back over tickets that you have raised on the system to ensure that they are resolved, either by you, or by your colleagues, so that nothing is left unanswered; 
• Enter data into the ServiceDesk system correctly for all your tickets and requests and update it with new information as it becomes available, so that each entry is descriptive, informative and useful; 
• Maintain good communication with the customer during the lifecycle of any service support ticket:
• Post incident/request resolution, ensure that the customer is satisfied with the responses from the IT department; 
• Contributing to lessons learned and improvement activities so that the overall service quality improves over time;
• Maintaining the knowledge base, so that your colleagues have the benefit of resolutions you have provided, and which might help them resolve a problem they have not yet seen. 

What people see in you

The business sees, you as the face of IT; they are reliant on you to solve whatever problem they present, irrespective of whether you personally have the technical knowledge and/or ability to solve their problem. In that regard, the most important characteristics of the individual in 1st Line are: 

• Personable, helpful, and articulate; easy to talk to;
• Capable of explaining technical matters in terms customers can understand/non-patronizing manner; 
• Diligent; making sure that nothing is forgotten, keeping accurate records that your colleagues can rely upon:
• Communicative; updating customers and colleagues to keep them regularly informed;
• Thoughtful and creative; someone  who thinks how to solve problems and can come up with creative solutions;
• Hard worker; able to shoulder their workload efficiently and effectively, and be responsive to any additional demands on the department; 
• Ability to get on with things with minimal input/direction;
• A positive contributor to the effective functioning of the department;
• Tenacious problem-solver;
• Completer-finisher, dedicated to ensuring a problem is solved to the long-term satisfaction of the client;
• Self-starter and motivator;
• Action oriented with a desire to ensure customer satisfaction.

You will

As part of Inhealth, it is privilege to work in a company that is focused on making healthcare better, and we expect that anyone who works here will have a set of qualities that align with our corporate ethos, namely;

• Be a self-starter, confident to undertake tasks independently and providing ongoing solutions to problems faced;
• Committed to making healthcare better for all;
• Have very high standards;
• Seeks to improve themselves and everything they do;
• Works collaboratively and cooperatively with others:
• Confident and assured, but not arrogant;
• Measured in their judgements/decision making 
• Respectful of others views:
• Be flexible in your working patterns to fullfil requirements and be willing to ajust these at short notice to accommodate unexpected changes;
• Be honest and full to the brim with integrity;
• Not be afraid to offer your opinion-we love hearing new ideas 

You have experience of 

To be successful in this role requires a level of technical competency and strong customer facing skills. It is likely you will have gained some basic qualifications in IT as part of your earlier learning. Ideally you will have gained some experience within a healthcare setting. Specifically, you should have:

• Foundation level competence in a range of IT technical matters is mandatory. A knowledge of devices, operating systems, networks, applications, computer systems is required, and a deeper knowledge in one or more of these topics highly desirable; 
• Experience of working in a service / support function in a technical department servicing customer's need, where you have demonstrated good customer facing interactions;
• Experience of producing high quality written notes/documentation/materials in the context of technical and/or support settings;
• Demonstrable experience of managing competing workloads and priorities, and an effective approach to achieving results;
• Qualifications which demonstrate strong numeracy and literacy. 

Role Overview

The Junior Wealth Sales Relationship Manager is a client-facing role responsible for managing a portfolio of Premier customers. This position requires professionalism, client focus, and a strong foundation in financial planning. The role supports the growth of the bank's investment business, including insurance, funds, and fixed income, by providing advisory services and working closely with branch Relationship Managers (RMs) and branch heads.

Key Responsibilities

• Acquire, cross-sell, and retain a portfolio of Wealth clients.
• Provide investment advisory support and help clients actively manage their portfolios.
• Build and maintain trusted relationships with clients, acting as their wealth advisor.
• Conduct regular portfolio reviews to identify cross-selling opportunities and strengthen client loyalty.
• Attract new clients by understanding their financial needs and delivering high-quality service.
• Ensure operational integrity and compliance with Group standards.
• Collaborate with branch teams to meet business performance targets and support the multi-channel client journey.
• Maintain awareness of relevant products and services across the Group to provide optimal client solutions.
• Work as part of an integrated brokerage management team to meet standards and deliver operating models.
• Ensure 100% compliance with sales procedures.

Qualifications & Requirements

• Bachelor's degree or equivalent experience.
• Minimum of 3 years of progressive experience in financial services or retail sales.
• Proven success in selling insurance and investment products.
• Experience managing relationships with high-net-worth clients.
• Strong communication, client focus, and influencing skills.
• Technical proficiency in wealth management.
• Strong sales orientation, networking, and portfolio management capabilities.
• Solid understanding of financial services products, client relationship systems, and business banking segments.
• Must hold valid local licenses and accreditations in wealth management as required by regulatory authorities.

About the Job

We are looking for a Recruitment Lead with strong experience in executive, corporate, shared services, banking, or financial services hiring. This role is ideal for a recruitment professional who can lead a team, manage end-to-end hiring requirements, drive recruitment performance, and partner closely with stakeholders to deliver quality hires on time.

The successful candidate will play a key role in leading recruiters, monitoring hiring metrics, supporting complex recruitment requirements, and ensuring a positive candidate and stakeholder experience throughout the hiring process.

Key Responsibilities

• Lead, coach, and manage a team of recruiters to achieve hiring goals, service levels, and recruitment KPIs.
• Handle end-to-end recruitment for assigned roles while consistently meeting individual hiring targets.
• Manage volume and niche hiring requirements across different business units, with focus on shared services, banking, and financial roles.
• Monitor recruitment performance, including recruiter productivity, turnaround time, aging requisitions, and quality of hires.
• Build and maintain strong working relationships with hiring managers, stakeholders, and business partners.
• Conduct role calibration meetings to align on hiring requirements, candidate profiles, timelines, and sourcing strategies.
• Provide market insights, talent availability updates, and hiring recommendations to stakeholders.
• Ensure compliance with company policies, recruitment standards, and hiring procedures.
• Prepare, analyze, and present recruitment reports, dashboards, and hiring metrics.
• Support team development through coaching, mentoring, training, and performance management.
• Drive process improvements and recruitment initiatives to improve hiring efficiency and overall recruitment delivery.
• Handle escalations related to candidates, clients, stakeholders, or recruitment concerns.
• Ensure a positive and professional candidate experience throughout the recruitment process.

Qualifications

• At least 4 to 5 years of recruitment experience in executive, corporate, shared services, banking, or financial services hiring.
• At least 2 years of experience in a lead or team management role.
• Strong experience in end-to-end recruitment, stakeholder management, and recruitment operations.
• Experience managing both volume and niche hiring requirements.
• Strong understanding of recruitment metrics such as turnaround time, aging, productivity, and hiring quality.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to lead, coach, and motivate recruiters in a fast-paced hiring environment.
• Proficient in recruitment tools, applicant tracking systems, and reporting dashboards.

Why Join Us

This is a great opportunity for an experienced recruitment professional to step into a leadership role where you can drive hiring results, support team growth, and make a direct impact on recruitment delivery across key business functions.

Job Summary

We are looking for a highly organized and detail-oriented Learning & Development Coordinator to support the day-to-day administration, coordination, and maintenance of training activities across the organization.

This role will be responsible for arranging training courses, managing the annual training calendar through the Learning Management System, supporting mandatory compliance training, responding to training-related queries, and assisting with various Learning & Development initiatives. The ideal candidate is proactive, service-oriented, confident in communicating with stakeholders, and capable of managing multiple coordination tasks within set timelines.

Key Responsibilities

• Create, upload, and maintain the annual training calendar in the Learning Management System.
• Ensure adequate training course availability to support operational and compliance requirements.
• Coordinate training sessions, workshops, course schedules, invites, joining instructions, and webinar links.
• Communicate training availability and course information clearly and regularly to employees and managers.
• Review and respond to course requests received through email, phone, electronic forms, and ticketing systems.
• Liaise with external training providers and suppliers to arrange courses and maintain good working relationships.
• Monitor upcoming course dates to ensure attendance is optimized and take action when sessions are under-subscribed.
• Raise purchase orders and process supplier invoices for training courses and related services.
• Respond to general training and Learning Management System queries in a timely and professional manner.
• Support early careers and learner-related activities, including training arrangements and equipment coordination.
• Assist with Learning & Development initiatives such as questionnaires, workshops, reporting, and administrative support.
• Add and maintain course events in the Learning Management System and ensure they are available for booking.
• Update attendance records, learner profiles, course completion details, and training evidence as needed.
• Assist employees and managers with course bookings, including adding or removing individuals or groups from sessions.
• Identify and escalate technical issues affecting LMS users and assist in resolving them.
• Ensure all Learning Management System data is accurate, complete, and up to date.
• Review and manage training-related requests through ServiceNow or similar request management systems.
• Support L&D cost tracking and ensure accurate recording of training-related expenses.
• Help document L&D processes to support process improvement and automation opportunities.
• Assist in compiling accurate L&D data for HR reporting.
• Review digital learning platforms for generic courses and mandatory training content.

Qualifications

• Experience in coordination or administrative support, preferably within Learning and Development, HR, training, or a related function.
• Experience arranging training courses, workshops, or learning sessions.
• Experience administering or maintaining a Learning Management System.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Strong organizational and time management skills.
• Ability to manage multiple tasks, deadlines, and priorities with minimal supervision.
• High attention to detail and commitment to maintaining accurate records.
• Strong written and verbal communication skills.
• Ability to build positive working relationships with internal stakeholders, managers, employees, external suppliers, and training providers.
• Customer-focused, proactive, and solutions-oriented approach.

Nice-to-Have

• Experience using ServiceNow or a similar ticketing/request management system.
• Experience supporting mandatory, statutory, or compliance-related training.
• Exposure to HR reporting, L&D cost tracking, or training data management.
• Familiarity with digital learning platforms or online training tools.
• Ability to identify process improvement opportunities.
• Comfortable working with stakeholders across different locations and time zones.
• Flexible and able to adapt to changing priorities when needed.
• Strong interest in employee learning, development, and continuous improvement.

Compensation

Compensation package to be discussed during the recruitment process.

Job Overview

We are looking for an experienced Marine Manager / Designated Person Ashore (DPA) to lead safe, compliant, and efficient marine operations across the company's fleet.

This role serves as the formal link between ship and shore, ensuring the effective implementation and continuous improvement of the Safety Management System (SMS) in compliance with the ISM Code. The Marine Manager/DPA provides expert guidance on navigation, cargo operations, emergency response, and regulatory compliance while maintaining direct access to top management for safety escalation.

Key Responsibilities

Safety & Compliance Leadership (DPA Function)

• Act as the Designated Person Ashore (DPA) in accordance with ISM Code requirements

• Serve as the direct communication link between vessels and top management on safety and environmental matters

• Monitor incidents, near-misses, and non-conformities, and ensure corrective/preventive actions are implemented

• Escalate serious safety concerns and resource deficiencies without delay

Marine Operations & Vessel Performance

• Monitor vessel operational performance and provide professional advisories

• Support Masters with expert guidance on:

  • Cargo planning, loading, and stowage

  • Passage planning and navigational risk assessments

  • Ship handling, voyage optimization, and operational standards

• Ensure compliance with charterer and company marine performance requirements

Audit, Vetting & Regulatory Inspection Management

• Lead preparation and coordination for external audits and inspections, including:

  • Flag State and Port State Control

  • SIRE and charterer vetting inspections

  • Classification society audits

• Review audit findings and ensure timely closure of deficiencies

• Maintain the annual compliance and audit calendar

Navigational Risk & Weather Monitoring

• Monitor authorized weather forecasting services, especially during typhoon seasons

• Issue navigational advisories and route recommendations

• Coordinate voyage adjustments or port diversions to safeguard crew and vessels

Incident Investigation & Emergency Response

• Lead investigations of marine incidents, accidents, and near-misses

• Ensure root-cause analysis and corrective actions are properly implemented

• Participate in crisis management and emergency response when required

Training, Crew Oversight & Competency Development

• Oversee onboard training programs, drills, and competency assurance

• Support officer selection, promotion, and assignment recommendations

• Review and approve Crew Matrix compliance and operational suitability

Budget & Department Leadership

• Prepare and manage the Marine Department budget

• Monitor expenditures and recommend cost-control measures

• Lead and develop the marine department personnel through coaching and structured feedback

Qualifications

Minimum Requirements

• Bachelor's degree in Marine Transportation or equivalent

• Master Mariner / Captain license is preferred

• Minimum 12 years sea-going experience, including 2–3 years as Master (preferably tanker vessels)

• 5–7 years of ship management experience at a supervisory/managerial level

• Strong working knowledge of:

  • SOLAS, MARPOL, ISM Code, ISPS, STCW

  • OCIMF and tanker industry standards

• Formal training in management and leadership

Preferred Experience

• Tanker or oil & gas shipping background

• Exposure to fleet operations planning and business management

Work Setup

• Based in the Alabang Office

• Requires close coordination with vessels, audits, inspections, and emergency response support

Marketing Team Management

• Leads and supervises a team of Brand Officers and Marketing Specialists in achieving departmental goals and deliverables.
• Engages, motivates, and develops team members by assigning meaningful tasks aligned with overall business objectives.
• Ensures team alignment with the Companys Vision, Mission, Core Values, and Strategic Goals.

Brand Management

• Develops and executes annual marketing strategies and programs in coordination with Sales and Merchandising teams.
• Monitors and analyzes industry trends, customer insights, and competitor activities to develop relevant and timely marketingsolutions.
• Oversees budget allocation and ensures that all marketing activities are executed within approved budget limits.
• Leads the preparation and presentation of marketing plans to senior management.
• Generates marketing reports to evaluate effectiveness and sales conversion.
• Tracks brand performance, identifies performance gaps, and recommends initiatives to strengthen brand equity and market presence.

Marketing Communications and Digital Strategy

• Plans and implements integrated marketing campaigns using a mix of traditional and digital platforms, including social media.
• Acts as the lead for content creation and community management across social media platforms:
• Plans and schedules content
• Monitors community engagement and customer conversations
• Oversees campaign photography and event coverage
• Provides data-driven insights, reports, and recommendations to Management based on digital campaign performance and emerging trends.
• Manages and updates the companys website and digital applications to improve customer experience and engagement.
• Organizes and executes marketing events to enhance brand awareness.
• Collaborates closely with Sales and Merchandising teams on promotional programs and social media initiatives to support revenue goals.
• Keeps abreast of evolving trends and best practices in retail and digital marketing.

Client: Quanta Paper Corp.

Website: https://www.quantapaper.com.ph/

Quanta Paper Corporation is a Filipino manufacturing company established in 2003 that produces high-quality, affordable, hygienic, and eco-friendly paper and personal care products for both consumers and institutional clients. The companys product range includes tissue paper, table napkins, baby diapers, adult diapers, feminine care products, and other hygiene essentials, marketed nationwide through an extensive distribution network. Quanta is committed to sustainability by using recycled and responsibly sourced materials, and its operations are certified to ISO 9001:2015 standards, reflecting its focus on quality, environmental stewardship, and customer satisfaction.

Address: 149-A Rt. Rev. G. Aglipay, Mandaluyong City

Location: Mandaluyong

Work Arrangement: On-Site – M-F compressed 8am-630pm

Salary Budget: Php125,000

JOB DESCRIPTION

6 Months Expected Result

NATIONAL SALES MANAGER (Modern Trade)

Responsible in developing and implementing national sales strategies, managing and coaching sales teams, building relationships with key accounts and distributors, and achieving sales targets. This executive role requires a strong leader with experience in sales forecasting, market analysis, and cross-functional collaboration with teams like marketing.

Key responsibilities

• Strategy and planning: Develop and execute national sales strategies, set sales goals, and create forecasts to achieve revenue targets.
• Team management: Recruit, train, and manage a national sales force, providing coaching and performance management to ensure high performance.
• Client and distributor relations: Build and maintain strong, long-term relationships with key customers, accounts, and distributors across the country.
• Market analysis: Monitor competition, gather market intelligence on pricing and products, and use data to identify strengths, weaknesses, and new opportunities.
• Collaboration: Partner with marketing, finance, and other internal teams to align sales initiatives with overall company objectives and brand strategies.
• Financial oversight: Manage sales budgets, ensure profitability, and oversee pricing strategies.
• Distribution and operations: Optimize the distribution network to ensure product availability and implement operational plans with distributors.

Key qualifications and skills

• Bachelor's Degree in Marketing or Business Administration.
• At least 5 years experience in sales management, ideally with a proven track record in the FMCG sector and modern or general trade channels.
• Strong leadership and people management skills to motivate and develop a sales team.
• Excellent communication, presentation, and negotiation skills to interact with stakeholders at all levels.
• Ability to use market data, statistics, and analytics to make data-driven decisions.
• A strategic mindset to develop and implement effective sales plans that drive business growth

Expected Results for the first 6 months:

National Sales Manager is expected to transition from learning and assessment to strategic planning and initial execution, building a foundation for long-term revenue growth and team performance.

First Month:

1. Conduct one-on-one meetings with all team members, peers (marketing, support, product teams), and key stakeholders to understand challenges, career goals, and team dynamics.

1. Gain a deep understanding of the company's customer relations, product positioning, internal workflows, reporting mechanisms, and sales enablement tools.
2. Analyze historical sales data, key performance indicators (KPIs) (e.g., conversion rates, sales cycle length, average deal size, churn rate), target markets, customer profiles, and competitive landscape.
3. Pinpoint strengths, weaknesses, inefficiencies, and areas for improvement within the current sales process and team structure and propose initiatives for improvement.
4. Set a meeting with the most critical accounts, those with the highest decline but with big opportunity to grow and work closely with the agent to get new orders.

Second to Third Month:

1. Create a detailed 30-60-90+ day plan (extending beyond 90 days to the six-month mark) with clear, measurable goals (SMART goals).

1. Translate long-term company objectives into specific, actionable targets and quotas for the sales team members.
2. Start providing targeted coaching and feedback to individual team members to address skill gaps and improve performance.
3. Restructure sales team if necessary.
4. Increase sales in the 2 MT accounts - Puregold, Robinsons

Fourth to Sixth Month:

1. Show initial traction in key metrics such as an increase in qualified leads, improve sales target in the whole modern trade accounts, reduction in sales cycle time.

1. Provide clear, data-driven reports and a more accurate sales forecast to senior leadership, showcasing early wins and future projections.
2. Begin planning for the next quarter or year, setting new milestones based on the momentum gained in the first six months.
3. Establish and accurate sales forecast.
4. Establish process and strict controls in returning of goods ordered from the company. Ensure to lessen the returns.
5. Identify cost saving measures in listing fees and marketing efforts

Job Summary

We are looking for a Network Engineering / Architecture Associate Manager who will serve as a project resource, solutions architect, and individual contributor supporting a global network environment.

This role is responsible for supporting network solutions and designs that ensure infrastructure uptime, security, and business continuity. The position will work closely with infrastructure teams, enterprise architects, network architects, engineers, managed service providers, security teams, vendors, and business stakeholders.

The role will also support network-related projects, change management, incident and problem management processes, budget tracking, vendor coordination, and technical design activities.

Key Responsibilities

• Assist in managing the overall network services portfolio, including WAN, LAN, WLAN, data, and voice network services.
• Help ensure maximum network uptime, stability, security, and performance for business operations.
• Support governance principles for network design, deployment, and infrastructure standards.
• Translate high-level network designs into low-level designs for implementation.
• Assist in managing network-related projects and ensure delivery based on agreed timelines.
• Analyze technical needs, business requirements, network infrastructure design, integration, and operations.
• Support the Network Technology Roadmap by helping ensure the right hardware, software, and tools are available.
• Coordinate with network and security operations teams on change, incident, and problem management activities.
• Participate in the change control process as an initiator and/or Change Control Board delegate.
• Act as a liaison with the Global Information Security team regarding network security status, policies, procedures, and requirements.
• Work with vendors and partners to ensure security standards are maintained across network connectivity activities.
• Partner with Network Operations teams to define, refine, monitor, and implement network SLAs and KPIs.
• Assist in budget management, vendor management, project tracking, and activity monitoring.
• Evaluate and recommend new network products, tools, and emerging technologies for enterprise use.
• Help foster a collaborative environment built on trust, open communication, creative thinking, and teamwork.
• Continuously update and improve technical skills through training and self-study.

Qualifications, Skills, and Experience

• Bachelor's degree or higher.
• At least 8 years of progressive experience in Network Engineering within a large-scale or global enterprise environment.
• Strong experience in network solutions analysis, design, deployment, implementation, and operational support.
• Intermediate engineering-level skills in:
  • Routing and switching
  • Data center infrastructure solutions
  • Cisco routing and switching
  • F5 LTM, APM, and ASM
  • Palo Alto NGFW, IDS, and IPS functions
  • Infoblox DDI
  • Citrix NetScaler / VDI
  • Cisco ISE
  • Campus LAN and WLAN solutions using Cisco products
  • Network segmentation and access control for remote offices
• Experience in solutions analysis, design, deployment, and operationalization of Software Defined WAN or SD-WAN solutions.
• Knowledge and experience in programming or scripting languages and frameworks used for automation, such as:
  • Python
  • Ansible
  • Other similar automation tools or frameworks
• Experience in one or more of the following is preferred:
  • Data Center Automation and Orchestration
  • Infrastructure as a Service or IaaS
  • Platform as a Service or PaaS
  • Software as a Service or SaaS
  • Private Cloud, Hybrid Cloud, and Public Cloud environments
  • Integration of solutions across cloud platforms
  • Cisco ACI, including fabric and overlay network, programmable features, and micro-segmentation
  • Network, security, and infrastructure virtualization
  • Agile team leadership or NetDevOps experience
• Understanding of infrastructure design and operations, including servers, storage, and related platforms.
• Strong collaboration, communication, stakeholder management, and vendor coordination skills.
• Willing to work onsite on a dayshift schedule.
• Willing to work occasional nights and/or weekends when required.

Work Setup

• Employment Type: Permanent, Full-time
• Work Setup: Onsite
• Schedule: Dayshift
• Remote Work: Available once a week for eligible employees
• May be required to work occasional nights and/or weekends based on business needs.

Job Overview

The Office Manager serves as the central operational link between multi-vertical teams based in the Philippines and the Leadership Team. This role is critical in ensuring a professional, efficient, and high-performing work environment by providing comprehensive administrative, coordination, and operational support.

As a trusted partner to leadership, the Office Manager plans, coordinates, and executes initiatives within scope while continuously improving internal processes. Acting as a key ambassador of the organization, this role promotes company values and helps position the business as an employer of choice.

Key Responsibilities

• Monitor, implement, and enforce office policies and procedures to ensure compliance and consistency

• Serve as the primary liaison with IT for hardware requests, system access, and technical issues

• Welcome and assist all office visitors, ensuring a professional and positive first impression

• Provide day-to-day operational and administrative support to the Leadership Team to enable efficient achievement of company goals

• Act as the first point of contact between the Leadership Team and internal teams, partners, suppliers, and agencies

• Build strong working relationships and establish clear communication channels and processes

• Maintain, refine, and streamline internal workflows by coordinating internal and external resources

• Support internal communications by liaising with employees and stakeholders across projects and initiatives

• Plan and prioritize work to ensure leadership priorities are met, organizational objectives are achieved, and best practices are upheld

Experience & Skills Required

• Minimum of 5 years supervisory or managerial experience

• Prior experience working within the healthcare industry

• Proficiency in Microsoft Office and other relevant IT systems

• Ability to work independently while collaborating effectively within a broader team

• Strong communication skills when engaging with customers, patients, employees, and external stakeholders

• Experience working with multi-skilled, multidisciplinary teams

• Excellent time management, organizational, and coordination skills

• High level of professionalism, discretion, and attention to detail